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Going Beyond Course Design: Implementing Online Delivery Standards

This presentation by Sherrell Wheeler and Kim Lopez Gallagher discusses the need for delivery standards in online education and showcases how New Mexico State University Alamogordo implemented these standards. Topics covered include faculty observations, student evaluations, and the connection to a preparatory course for new online teaching faculty. The presentation also highlights the importance of quality in online education beyond just course design.

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Going Beyond Course Design: Implementing Online Delivery Standards

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  1. Going Beyond Course Design:Implementing Online Delivery Standards Presented by: Sherrell Wheeler, Director Online Quality Assurance Kim Lopez Gallagher, Associate Professor US History, Government, Philosophy New Mexico State University Alamogordo

  2. Online Delivery StandardsforNew Mexico State University Alamogordo

  3. Outcomes • Analyze the need for delivery standards and look at those designed by one institution. • Discuss the process of implementation of delivery standards and look at the connection to online faculty observations and online student evaluations by one institution. • Explore the need for a preparatory course for faculty new to online teaching and how to tie the delivery standards to that course.

  4. Quality is much more than design!

  5. History • Research of best practices • Focus group • Canvas discussions • Writing the standards • Presented for approval

  6. Delivery Standard 1 Respond to student email within 48 hours during the scheduled work week for a full-term course or within 24 hours for any short-term course*.

  7. DeliveryStandard2 Utilize a help forum and respond within 48 hours or 24 hours during any short-term course*.

  8. Delivery Standard 3 Communicate in a constructive and supportive manner.

  9. Delivery Standard 4 Provide meaningful feedback within 1 week of an assignment due date. This time should be adjusted in a short-term course*.

  10. Delivery Standard 5 Provide formative feedback that supports progress toward summative projects when necessary.

  11. Delivery Standard 6 Communicate to the entire class weekly. This time should be adjusted for a short-term course*.

  12. Delivery Standard 7 Encourage regular interaction between students.

  13. Expectation Utilize these standards in your online courses

  14. Implementation • Online Teaching Course • Observation Document • Peer Observation Document • Student Surveys

  15. NMSU-A believes: Quality is much more than design!

  16. Comments/ Questions Sherrell Wheeler – swheeler@nmsu.edu Kim Lopez Gallagher – ktlopez@nmsu.edu

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