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Food Waste Minimisation A consumer facing campaign July 11th 2007. Agenda. Setting the scene The communications approach Campaign framework. Food waste. Problem statement
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Food Waste MinimisationA consumer facing campaignJuly 11th 2007
Agenda • Setting the scene • The communications approach • Campaign framework
Food waste • Problem statement • As consumers we throw away 6.7 million tonnes of food and at least 50% of this could have been eaten**. Most is sent to landfill which produces harmful green house gases. • WRAP Objective • Reduce consumer food waste being sent to landfill by 100,000 tonnes by March 2008 ** the other 50% is inedible food waste such as teabags and chicken carcasses
WRAP & Food Waste • Delivery of this target is dependant on the success of: • A consumer-facing campaign • The development and roll-out of innovation aimed at reducing household food waste • Support in the delivery of both of the above by key partners & stakeholders (including Courtauld Commitment signatories)
Our vision • People buy the food they need and get the most out of the food they buy. As a result we dispose of hardly any edible food
Who are we talking to? UK Households Emphasis on families With children Environmentally Aware and Food lovers Advocates: Affluent, >55yr, female, empty nesters
A Challenging Environment • Cost, availability & choice • More unplanned shopping trips • Lack of time • 19 min to prepare a meal • Lack of knowledge \ interest • Drop in average household size • Moves towards shorter shelf-life
Food waste blindness is widespread… 90% of us claim to waste little food 51% of people are unconcerned about the issue of food waste only 13% are receptive to, and actively engaged with, food waste Source: WRAP Food Waste Research Summary
……though hidden, good intentions remain 9 out of 10 of us claim we are not opposed to making an effort to reduce food waste 23% of us claim to actively dislike wasting good food Source: WRAP Food Waste Research Summary
Communications Strategy • To lift our ‘food waste’ blindfolds and encourage positive action • By; • Grab attention and increase the level to which individuals are personally concerned about their food waste • Increasing awareness of the relationship between food we waste and its environmental /economic impact (facts) • Supporting the individual’s ability to address the problem by enabling access to solutions
Facts • To drive up awareness • Guidance • To make it easy to act • Values • To create the personal conviction of the need to act Messages will focus on
Approach • To develop a co-deliveredcampaign to encourage the public to waste less food • The approach is multimedia and integrated • PR supported by.. • Advertising • Web • and viral • Critical co-deliverers to develop grass roots engagement are • Retailers • Devolved Administrations • Local Authorities • Community/Outreach Groups ( Peer groups) • Critical partnerships to give clarity/illuminate an aspect of the campaign e.g FSA, media partners, Good Food Show
We grab attention….and get people talking • Fully integrated media approach • Advtg engages us emotionally with hard hitting news and acts as the catalyst for PR • PR leads the debate, engages opinion formers, recruits role models and drives consumer interest in relevant lifestyle context • Web content is part prescribed and part user-generated with social networking element • Community activity provides essential link to personalisation and reinforcement
We make it personal. What’s in it for me? • How do we personalise the campaign so people will: • Understand the relevance to them? • Understand the personal benefits of doing something • Have a personal conviction of the need to act • Find it easy to act
Motivations for changing behaviours • It’s a waste of money (68% of those bothered BL) • Of all Exodus diary respondents, three quarters will change because of the financial cost • Also, 19% of BL respondents who are bothered by food waste, say they cannot afford to throw away good food • It’s a waste of good food (45%) • Its bad for the environment (20%) • A half of all Exodus respondents cited the environment as a reason to take action to reduce food waste • Social consciousness and self awareness • 36% of those bothered said they felt guilty by food waste • Of the Exodus diary respondents, 4 in 10 cited the Third World and / or doing the diary as reasons to change behaviour
The one thing we want to say food needs our help to achieve its one objective in life …to be eaten
Some of the key personal behaviours we seek to influence are: Encouraging the planning of meals e.g thinking about what’s in the cupboard /freezer/fridge ; store cupboard meal staples .. Encouraging people to make informed decisions about food use vs disposal; acknowledgement of food date labels and use of leftovers Helping people judge the amount of food they want to eat, and avoid cooking more than they need Encouraging people to store food to keep it at it’s best for longer, and to eat food before it goes off Celebrate the enjoyment of food and being knowledgable about food - bust some myths and misunderstandings
make food the hero Campaign“do’s” Stimulate our concern and engage us emotionally Be inclusive – ‘WE, not YOU’ Do help us get the most out of the food we buy Positive tone. Use ‘guilt’ positively include simple and clear actions Told in an interesting way Use selective , hard Hitting facts focus on positive benefits of our actions
Use contrary facts Campaign“don’t s” Use aggressive imagery and negative focus on food as waste demand unrealistic behaviour changes Don’t Give us a reason NOT to change Be blaming, finger-pointing Or show starving children Position supermarkets as the ‘fall guys’ Be afraid of being lighthearted
Look for synergies (& avoid conflict \ confusion) Food Safety Health Packaging What to do with food waste
Food Campaign - PR Julia Falcon
Starting to Raise Awareness • March 2007 publication of Research Summary Report • Significant media activity and consumer reaction
Media LFHW - PR Launch • Media launch October – 90% in denial – including journalists • A venue where journalists and stakeholders will WANT to come • Resonance and association with food • Opportunity to stage photocall • Possible to dress it and stage some theatre • “Experiential event” – hands on for guests • Output: writers & journalists can write about their own experiences, not just statistics • Fire up new debate about LFHW
Consumer LFHW - PR Launch • “ITS NOT ME, ITS SOMEONE ELSE” • 90% of us are in denial – so how come 6.7m tonnes? • Come and have a go at home – LFHW DAY to recognise our own waste • “Look at what I do in the kitchen, how I cook, what we eat & what goes in the bin” • Feedback- test the tips, post your tips and advise