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MANAGEMENT ACCOUNTING. WEEK 9. Overview – Chapter 11. Operations & accounting The value chain Manufacturing v. services Standard costs Capacity utilization, spare capacity and product mix. Operations & accounting.
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MANAGEMENT ACCOUNTING WEEK 9
Overview – Chapter 11 • Operations & accounting • The value chain • Manufacturing v. services • Standard costs • Capacity utilization, spare capacity and product mix
Operations & accounting • Operations is the function that produces the goods or services to satisfy demand from customers • purchasing, manufacturing, distribution and logistics • Four aspects of the operations function: quality, speed, dependability and flexibility -each has cost implications • Slack et al. • What is the cost of spare capacity? • What product/service mix should be produced where there are capacity constraints?
Value Chain- Porter • ‘a collection of activities that are performed to design, produce, market, deliver, and support its product … A firm’s value chain and the way it performs individual activities are a reflection of its history, its strategy, its approach to implementing its strategy, and the underlying economics of the activities themselves’ • Porter • Costs should be assigned to the value chain but accounting systems can get in the way of analysing those costs • Hierarchical departments v. value processes • The cost drivers of each value activity should be analysed to enable comparisons with competitor value chains
Production methods • Custom • Unique, single products • Batch • A quantity of the same goods produced at the same time ( a production run) • Continuous (or process) • Continuous production process of the same, indistinguishable goods
Manufacturing v. Services • Inventory • Raw materials • Finished goods • Work in progress • Costing methods • Job costing • Bill of materials • Labour routing • Process costing
Services • Differences Intangibility, heterogeneity, simultaneity and perishability • Types • Professional services • Mass services (transport, retail) • Service shop (banks, hotels) • Fitzgerald et al. • Professional service equal to customised or batch manufacturing; mass service with continuous manufacture; and service shop as a batch-type process - Slack et al.
Standard costs • Anticipated or budget cost for a unit or batch of units • Standard quantities multiplied by ‘standard’ costs: the current/ anticipated purchase prices for materials and labour rates of pay • Materials, labour & overhead • Expressed per unit
Capacity utilization & the cost of spare capacity • Utilization of capacity is a key performance driver • Accounting traditionally equates the cost of using resources with the cost of supplying resources • Unused capacity • Reduce the supply of resources or • Increasing the quantity of activities • Kaplan & Cooper • Activity-based costing cost of resources supplied – cost of resources used = cost of unused capacity
Cost of spare capacity • Cost of resources supplied – cost of resources used = cost of spare capacity • 10 staff @ $30,000 • Cost driver is 2,000 transactions per person (capacity) • Cost of resources supplied 10 x $30,000 = $300,000 • Standard cost per transaction is $300,000/20,000 = $15 per transaction • Actual 18,000 transactions • Cost of resources used 18,000 x $15 = $270,000 • Cost of unused capacity = 300,000 – 270,000 = $30,000
Capacity utilization & product mix • Capacity as the limiting factor • Ranking of product/services • Contribution per unit of limiting factor
Bottleneck capacity • Seating capacity in restaurant = 100 seats but not all can be served simultaneously • Bottleneck capacity is ability of kitchen to serve a maximum of 70 people at the same time • Medium term: increase kitchen capacity or reduce seating capacity • Short term: capacity limitation is 70, not 100 • Note: in this example waiters are a variable labour cost, kitchen staff are a fixed labour cost
Throughput accounting • Theory of constraints • Bottleneck defines capacity Throughput contribution = sales – cost of materials • All other costs are fixed • Ranking of product/services • Throughput contribution per unit of bottleneck resource
Illustrative questions Q 11.2 Maxitank makes two products. Its costs are: Maxitank’s sales are limited by the bottleneck (machine) capacity of the factory. Which of the two products should be produced first in order to maximize the throughput contribution generated from the limited capacity?
Variation to Q11.2 Maxitanks’ cost of labour is now included: Which of the two products should be produced first in order to maximize the profits generated from the limited capacity, taking material and labour costs into account?
Q 11.5 Harrison products capacity is 20,000 units per year. Their results for last year are: Harrison expects its regular sales next year to be 15,000 units. They also expect fixed costs to increase by $100,000. A foreign distributor has offered to buy a guaranteed 8,000 units at $95 per unit next year. Should Harrison accept this offer?