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Unilever IT Career Framework

Daryl Beck IT Excellence. Thursday 6 th December 2007. Unilever IT Career Framework. £1,000,000. Agenda. Background Role Families & Role Profiles New IT Skills Dictionary Methods, Tools, Templates, Techniques & Best Practice Change Management Portal BCS Skills Manager – SFIA+

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Unilever IT Career Framework

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  1. Daryl Beck IT Excellence Thursday 6th December 2007 Unilever IT Career Framework

  2. £1,000,000

  3. Agenda • Background • Role Families & Role Profiles • New IT Skills Dictionary • Methods, Tools, Templates, Techniques & Best Practice • Change Management • Portal • BCS Skills Manager – SFIA+ • Questions

  4. Changes in Unilever • One Unilever • Need to align globally and regionally within common 1U framework • Service Delivery Strategy • Move from “deliver all” organisation to an organisation which manages delivery through strategic alliances with key partners • Outsourcing of areas of IT activity (infrastructure and applications) leads to dramatic re-shaping of traditional IT organisation and requirement for new skills and capabilities • Working with multiple suppliers requires adoption of multi- (cross-) tower governance structures • New Face of IT • Strategic direction requires us to engage more effectively with the business • Need to develop new effective disciplines in Business Partnering and Vendor Management

  5. IT Career Framework • The concept of the IT Career Framework was developed with the goal of painting a clear picture of the jobs and skills which we will need in our future organisation so that we can communicate these clearly to all IT employees and give them the ability to assess their own skill and capability levels and to address these through a self-driven learning delivery system

  6. IT Career Framework – Key Deliverables • Role Profiles including: • Work Activities • IT Skills • General Skills • Competencies • Knowledge • Experience • New Skills Dictionary • Methods, Processes, Templates, Techniques & Tools based on Industry Best Practice • Assessment & Accreditation aligned to Industry Best Practice • Development Programmes to enable External Accreditation • Manage through a HR IS including Learning Management System

  7. Role Families Architecture & Technical Planning Business Analysis Business Partnering Information Management IT Security IT Analysis & Development IT Strategy Project, Programme & Portfolio Management Service Management Vendor Partnering Ancillary Audit, Risk & Compliance Education

  8. Role Families IT Analysis & Development Information Management Service Management Business Partnering Vendor Partnering Business Analysis IT Strategy Programme & Project Management Architecture & Technical Planning Roles Define the Required Capability Learning Management System Identify the Capability Gap Develop the Capability IT Career Framework

  9. IT Career Framework – 2007/08 • Role Profiles based on SFIA+ • Work Activities • IT Skills • General Skills • Standards of Leadership • Experience

  10. Communities of Practice

  11. Role Profiles (Based on SFIA+)

  12. SFIA+

  13. SFIA+

  14. IT Career Framework – Key Deliverables • Role Profiles based on SFIA+ • Work Activities • IT Skills • General Skills • Competencies • Knowledge • Experience • New Skills Dictionary based on SFIA+ • Methods, Processes, Templates, Techniques & Tools based on Industry Best Practice • Assessment & Accreditation aligned to Industry Best Practice • Development Programmes to enable External Accreditation

  15. SFIA+

  16. SFIA+

  17. SFIA+

  18. IT Career Framework – Key Deliverables • Role Profiles including: • Work Activities • IT Skills • General Skills • Competencies • Knowledge • Experience • New Skills Dictionary • Methods, Processes, Templates, Techniques & Tools based on Industry Best Practice • Assessment & Accreditation aligned to Industry Best Practice • Development Programmes to enable External Accreditation • Manage through a HR IS including Learning Management System

  19. ITCF Portal

  20. Skills Gap Analysis Tool

  21. Change Management • Probably the biggest challenge?? • Embedding the IT Career Framework • Catalyst for creating a learning culture • Global Challenge • Organisational Change & Outsourcing • ITCF Champions • Employee Coaching / Awareness sessions • Focus on IT Skills development • Importance of mandating ITCF in HR processes

  22. The Foundation for Developing IT Capabilities for Future Looking IT Organsation Co-creation of content with Communities of Practice Industry Aligned Best Practice - Skills Manager Tool Communications Strategy – Workshops, portal, newsletters Savings of £1,000,000 ITCF – Key Successes

  23. Any Questions?

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