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Enterprise Systems Upgrade Program

Enterprise Systems Upgrade Program. “A foundation for future innovation…”. Financial System Users Network. Multiple Projects - One ESUP Team. Finance. Student. HRMS. Portal. Technology. Reporting and Data Management. Change Management, Communications , & Training. 2. ESUP overview.

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Enterprise Systems Upgrade Program

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  1. Enterprise Systems Upgrade Program “A foundation for future innovation…” Financial System Users Network

  2. Multiple Projects - One ESUP Team Finance Student HRMS Portal Technology Reporting and Data Management Change Management,Communications, & Training 2

  3. ESUP overview • Budget: $83.5 million • Modernizing business processes and technology for the University across Finance, HRMS, Student, Portal and Reporting • Over 250 UMN and contractor staff engaged in Program • 34,500 hours of development (Application Development and Reporting) • Multiple testing passes scheduled – including cross business process end-to-end testing • Planned launch in early February 2015 with a 60 days period of enhanced user support

  4. High Level System-user Timeline for ESUP Mid- Feb Launch 2015 2014 FEB MAR MAY  MAR APR SEP OCT DEC APR MAY JAN NOV JUL AUG JUN Demos Sneak peeks Readiness FeedbackLoop Process-specific communications Develop and Build Training Deliver Training Preview Sessions & Stakeholder Visits Calendar-specific process support Early Adopter Learning Activities & Engagement Developing and configuring Dry Run User and End to End System Acceptance Testing Enhanced Support Functional and System testing

  5. Pacing ESUP engagement: audience & content Message structure gets more and more specific over time (the funnel) About Page / Rpt AboutChange per role About Workstream About BP About ESUP User support Proficiency All Faculty, Staff, & Students Knowledge System Users Understanding Support Managers & Supervisors Awareness Leaders Governance Executives The audience structure grows bigger over time (the reach)

  6. Design & Build Metrics • Open FDs and TAS related to ImageNow and reporting • 58% of mods complete (count) • 68% of App Dev effort complete • 43% of RDM effort complete

  7. App Dev Burn-down

  8. RDM Burn-down

  9. Sustainable testing model • Test coordinators working together to ensure testing covers all areas of impact • Implementing consistent testing practices • Creating a comprehensive library of test scripts that will improve efficiency and effectiveness for future testing • Using Quality Center, a single tool for test execution, defect management, and test reporting

  10. What can you expect from us? • Timing, pacing, and targeting of communication determined per business process • Demonstrations of the future • Video & online content / demos • Training will be process-focused and multi-modal: format depends on needs • Finance will focus on the changes from 8.9 to 9.2 • Responsive to your questions and requests for information whenever possible

  11. Stay Informed, Help yourself Our Web site:Upgrade.umn.edu Our e-newsletter:The Upgrade Email your ideas, questions, or concerns to esup@umn.edu

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