MANAGEMENT DIV. POLICY ADMIN IT DIVISION INVESTMENT FINANCE ACCOUNTING

1. MANAGEMENT DIV.POLICY ADMINIT DIVISIONINVESTMENT FINANCE ACCOUNTING OCTOBER 2012

2. 1 2 3 4 Management Div. Policy Administration System support Portfolio and Business result Contents Company Logo

3. 1 Management Div. Contents Company Logo

4. Office Administration I. Oversea training (Taiwan) (22 Oct 2012-11 Jan 2013) Company Logo

5. Office Administration

6. Agency Can tho (Hung Loi office) Finish 30 Sep 12 Return Size Adjust. Ha Phan (Tran Hung Dao) 486m2 -> 200m2 (Return 4th and 5th floors) In progress (estimate to finish 31 Oct 12) Price Adjust. Sacombank (Hai Phong) 10USD/m2 -> 9.5 USD m2 (Saving 246 USD/m) Applied : 6/9/12-> 05/03/13 Office Administration II. Office Building information Company Logo

7. Office Administration III. Legal procedure of new products • Approved : • A07:Cathay Simple Endowment • C13 : Cathay Term Life • C14 : Cathay Advance Lady Endowment • C15 : Cathay Critical Illness 211 • C16 : Cathay Accidental Endowment • On progess : • R07 : Cathay enhanced accidental rider • R08 : New version of R04 • C17 :Cathay whole life with hospitaliation benefit Company Logo

8. 2 Policy Administration Contents Company Logo

9. Policy Administration I. New Policies Company Logo

10. Policy Administration II. Premium collection • -1,152 bil lower than last month, achievement rate is 42.0% • Total 41,764 bil, achievement rate 54,1% Company Logo

11. Q4. Premium promotion programs 2 New case eff. incentive • Subject : Agents ,Coll.,Branches • Time: Oct – Dec ,2012 • Contents: • Reinstated success • Award : Cash • Subject : Braches premium director • Time: Oct – Nov ,2012 • Contents: • High eff. of new cases (>=15%) • Improvement rate of new cases (>=3%) • Award : Cash 3 1 Premium collect competition 4 VNPT promotion program Reinstate promotion program • Subject :Collectors • Time: Oct – Dec ,2012 • Contents: • Based on collected amount and number of policies • Award: Cash (monthly, quarter) • Subject : Customers • Time: Oct , 2012 • Contents: • Premium/policy >=1,2mil • Award : Cathay pillow

12. Policy Administration III. POS 1. Surrender (Sep 12) Company Logo

13. Policy Administration III. POS 1. Surrender (Sep 12) Company Logo

14. Policy Administration III. POS 2. Not-Taken ratio (Cancel in free-look) 5.3% Company Logo

15. 3 System support Contents Company Logo

16. System support I. Signal sign on function User can use same account and password to access company’s system BCS B2E E-learning

17. System support BCS.cathaylife.com.vn

18. System support www.cathaylife.com.vn:81

19. System support E-learning(http://42.116.22.19)

20. System support II.Cash On Hand Daily Report Why How • Transaction late • Record next day • Report don’t show • Old 801 account • New account 861

21. BM SM AS ABM Agency Branch Manger SABMSenior Agency Branch Manager UM Unit Manager EUM Executive Unit Manager SC Sales Consultant SS Sales Supervisor ESS Executive Sales Supervisor PUM Pre-Unit Manager BM SBM EBM IA/SAS EAS/SEAS CAS/SCAS SM SSM ESM SESM System support III.New Agent Salary System NEW OLD

22. 4 Portfolio and Company result Contents Company Logo

23. Investment Asset Allocation Portfolio: VND1,015 billion Gov. Bonds: Ave. yield 14.6%; Duration 5.1y VND TD (31.7%) VND TD: Ave. rate 12%; Tenor: 4.1y Gov. Bond (66.4%) USD TD: Ave. rate 1.7%; Tenor: 0.1y USD TD (1.7%) Note: As of Sep. 19th • Most of our investment income comes from the long term Government Bonds. • Weighted average yield is around 13.6%. We achieve 11 billion VNDInvestment Income every month.

24. Business result Company Logo

25. Thank You !