DOI Drug/Alcohol Testing

1. DOI Drug/Alcohol Testing

2. Overview • U.S. Department of the Interior (DOI) • Pharmchem, Inc. • Partnership providing testing services • High profile/visible program • Problem free implementation • Complies w/all Federal laws/regulations • Competitive costs/reasonable prices • We can run program from start to finish • No worry to CEO; hassle free • You wish all programs could work so well

3. DOI • 20+ years experience in Federal testing • Gold standard for testing (fed laws/regs) • Meets NIDA/SAMSHA standards • Under e.o. (HHS) and DOT (FHWA; FRA; FAA; RSPA)

4. Comprehensive Services • Centralized collection; lab; MRO • Develop agency policies/procedures • Education/training for employees/supervisors • Overall program implementation/administration • Internet application to schedule/track tests • Seamlessly integrates collection/lab/mro

5. 75+ Federal Agencies Test Using DOI • Bureau of Indian Affairs; National Park Service; Fish & Wildlife; Bureau of Land Management; U.S. Forest Service • Executive Office of the President (Homeland Security); Health & Human Services; Office of Personnel Management; Drug Enforcement Administration; U.S. Secret Service; Federal Bureau of Prisons;

6. Federal Agencies Con’t Immigration & Naturalization Service; Internal Revenue Service;Department of State; Department of Defense (Headquarters); etc. Internal Revenue Service;Department of State; Department of Defense (Headquarters); etc

7. BIA Tribal Organizations • MT; AZ; NM; ND; SD; NE; CO; WA • Ft. Defiance; Ute Mountain; Truxton Canyon; Pima; Crow; Rocky Boys; etc

8. Drug Testing Positions • Firefighters • Law Enforcement • Teachers (people working w/ children) • Equipment Operators • Commercial Drivers License (CDL) • Casino Workers

9. Collection Overview • Drug Testing Collection Kit • Federal Drug Testing Custody and Control Form (CC Form) • Specimen collection to lab analysis to MRO review

10. Drug/Alcohol Use Statistics (SAMHSA) • Illegal drug use up from 15.9% to 18.8% (2000 to 2002) • 70% of illegal drug users are working adults • 7.7% of full time workers use illegal drugs • 7 million young adults (18-25 years) use prescription drugs and non-medical prescriptions

11. Why You Need Drug/Alcohol Testing Services • Employees come from same general population as drug users • Use strongly associated w/ accidents; absenteeism; turnover; work performance problems; thefts; medical/workers comp claims • Good message to family/friends about productivity/reduced stress • Ensures safety/security of employees; clients; visitors

12. Advantages of Starting a Drug/Alcohol Testing Program • Overall employee wellness • 3-part program (education/training; EAP; testing) • Benefits work force and family members • More healthful lifestyle; motivates; teaches skills to deal w/ issues

13. PharmChem, Inc. • Established in 1971 • One of the largest providers of urine drug testing and related services • Pioneered standards for forensic drug testing • Operates a fully certified laboratory

14. Premium Comprehensive Management™ (PCM) • Fully integrated testing and management services • Flexible secure results reporting • Technical and litigation support • Service and statistical reports • Web based services

15. Collection Site Management • Greater than 500,000 collections per year • 5,000 sub-contracted collection sites in the United States (100 worldwide) • Automatic payment of collectors • Focused collection sites • Control of collection costs • Quality Control Program

16. Commitment to Customer Service • Available 7 am – 5 pm CST • 70% of calls answered live • Voicemail returned within 2 hours • Quality control collection sites • Quality Management System • Customer Feedback

17. Laboratory Operations • Exceed the standards for SAMHSA certification • All inspections have been rated as “highly acceptable” • Internal quality control schemes • 10% of all samples are control samples • Numerous external quality assurance schemes • Audited on an monthly basis

18. Various Testing Methods • Urine • Blood and Urine Alcohol • Sweat • On-site Testing Devices • Saliva • Hair

19. Starting a Drug/Alcohol Testing Program With PharmChem and Department of the Interior

20. How the Process Works • Complete collection management • Quality analytical services • Easy specimen tracking and result reporting • Medical Review Officer service • Consolidated, accurate billing • Management reports

21. Costs • Competitive costs based on market share/benchmarking • sliding scale based on agency needs • In-house collections help reduce costs • Free education/training • Free setup and consultation • Free internet application (schedule/track tests)

22. Review • Start testing the same day you call • Meets federal “gold standard” • Cost effective; tailored to needs • We help you run problem free program • We are happy to assist in any way we can

23. Questions/Contact Us • Thanks for your time; hope to hear from you soon • Richard Hipkins; internet address (http://www.doi.gov/nbc/eps); Email (Richard_e_hipkins@nbc.gov); tele (202-208-5638); fax (5455) • Dominique Delagnes; internet address (http://www.pharmchem.com); Email (dominique_delagnes@pharmchem.com tele (800-466-5177 ext. 611); Fax (817-605-6411)