Windows Intune in Real Life

2. WCL320-R Windows Intune in Real Life Erdal OZKAYA MVP- MCT- Network Engineer CEO IT Training Australia www.ceotraining.com.au

3. Agenda • What is Windows Intune ? • What should you know about Windows Intune. • Deployment • Getting Started with Windows Intune • Windows INTUNE in REAL LIFE • Demo

4. What is Windows Intune? The Windows Intune cloud service helps you centrally manage and secure your PCs through a simple web-based console whether your IT staff or end users are in the main office, at a branch office, or on the road

5. Challenges in Managing Business PCs • Solution – Cloud Services & Windows 7 Multiple Configurations,Versions, Licenses Manage & Secure PCs Anywhere (Cloud services) Workers in Many Locations The Best Windows Experience(Standardize OS on Windows 7) Lack of Insight to PCs Fits Your Business (Big result with low investment) High Infrastructure Investments Required

6. Help Manage and Secure PCs AnywhereSimple Web-Based Administration Console • Protect PCs from malware • Manage updates • Proactively monitor PCs • Provide remote assistance • Inventory hardware and software • Set security policies • Enable a Mobile Workforce • Users can be managed from the office, branch office, or on the road • IT and partners can work from anywhere too

7. The Best Windows ExperienceGet Windows 7 Enterprise and more • Standardize on a single version of Windows to increase efficiency • Upgrade to Windows 7 Enterprise • BitLocker To Go • Improved UI & Search • Run any version of Windows • Better Mobility Experience • Speed, reliability, and responsiveness • Upgrades to future Windows versions

8. Fits Your BusinessBig tech results with a small tech investment Peace of mind that mobile workers are well-managed and more secure • PC management without infrastructure overhead and maintenance costs • Reduce complexity by standardizing PC environment • Greater immediate insight into PC environment • Always up-to-date and current • Simple, predictable billing at $11/device/month

9. The End-User Experience • Local application installed on managed PC, branded via policy • EndPoint Protection • Update Management • Remote Assistance • Initiated by end user requesting assistance • Alert generated in admin console • “Handshake” to initiate remote assistance session

10. Requirements • Administrative Console • A browser that supports Silverlight 3.0 • Management Machines • Windows 7 Enterprise, Ultimate and Professional • Windows Vista Enterprise, Ultimate and Business • Windows XP Professional Service Pack 3 (recommended)

11. Why Manage Through the Cloud?What you don’t need to do… • Build and maintain server infrastructure • Purchase server hardware, OS licenses, management software, etc.. • Install and Configure each server • Integrate into your network environment • Secure it • Design for security • Assess and manage security on an ongoing basis • High Availability • Design a high availability configuration • Design health monitoring • Disaster Recovery • Roaming Machines • Capacity Planning

12. Getting Started with Windows Intune™ Sign Up Log In • Create additional administrators • Create additional administrators (Tenant Admins) • Initial Configuration • Update Products/Classifications • Auto approval rules • Agent policy • Groups • Alerts and notifications • Enroll your computers • Download enrollment package from console

13. Scaling to the Enterprise Over TimeDelivering PC Management and Security today and in the future V1 feature set brings value to customers: • ROADMAP: Best in class over time • Needing PC management essentials • Without an existing solution Equivalency with On Premise • With fragmented management tools • With highly distributed workforce Functionality Underlying platform built for enterprise scale V1 More frequent release cycle than our on-premise products Roadmap is equivalency with solutions used by enterprise customers today Time

14. Asset Management • EndPoint Protection Windows Intune Benefits AIO • Update Management • Monitoring and Alerts Remote Assistance

15. Update Management Builds on WSUS and Microsoft Update Design your update management workflows Many Configuration Options Ongoing Management Tasks Makes Patch Tuesday Easier!

16. Update Management – Notes • Builds on WSUS and Microsoft Update framework • Design your update management workflows. Examples: • Auto-approve security updates to “All Computers” • Manually approve “needed” non-SP updates to “Test”, then to “All Computers” a week later • Manually approve a needed service pack to Test, gradually rollout via existing target groups (typically in a region/role structure)

17. Update Management – Notes • Configuration options • Products and classifications (what updates do you want to manage) • Auto approval rules (do you want to automate initial approvals?) • WUA policies (e.g., daily or weekly scheduled install) • Can customize WUA “scanning, downloading, and installing” sample vb script for advanced scenarios; patch on first boot, non-standard install schedule, etc. • Management tasks (ongoing management is a trivial amount of work each patch Tuesday) • Alerts for new updates to be approved • Approve and/or decline updates • Monitor status (needed, pending, failed, etc.) at the system, group, computer and update levels

18. Windows Intune EndPoint Protection Built on the Microsoft ForeFrontEndPoint Protection Engine Design your Malware Response workflows Run Windows Intune™ EndPointprotection agent with rich reporting System-wide, per group and per computer status Alerts for new malware

19. Asset Management • Software Inventory • Account-wide and per-computer list of detected software • Categorized through the Asset Inventory Service (AIS) catalog • License Management • Import of agreement pairs • Retrieval of entitlements from the Customer License Position (CLP) service • License purchase and installation reports • Per-computer hardware Inventory • Per computer list of hardware components

20. Service Architecture Windows Intune Service Monitor Support Ops and Support SSL, WCF, Certs SSL, WCF, LiveID • Contoso.com • foo.com Proven agent technology Highly Available Secure • Windows Update Agent • SCOM • Malware Protection (FEP) • Lantern (SCCM DCM) • EZ Assist Multitenant Admin Scalable Private

21. Windows Intune v1 Compared to On-Premises SolutionDelivering a subset of rich functionality common to on-premises solutions today • Key Benefits • Cloud • On-premises Operating system distribution Software Deployment Full Group Policy Support Alerts & Monitoring* Remote Assistance Hardware, software, and license inventory Malware protection Microsoft Update management Windows 7 Enterprise *The “alerts” workspace within Windows Intune manages an optimized list of pre-defined system events. Access to comprehensive monitoring events is available in our on-premises solution.

23. Windows Intune Did Simplify My Operations • Regardless of my customers locations I can • Manage and secure their PCs • Reduce the support cost • Free up more time to grow my business • Uses the “ Multi Account Console” to manage multiple customer accounts

24. Windows Intune Helped Me Satisfy My Customers • Reduce Problems via Proactive monitoring and alerts • Quickly troubleshoot issues that surface via Remote assistance • Keep their PCs up the date, Inc. update to Windows “Next” • Upgrade them to Windows Enterprise

25. How Can I Extend My Support? • Microsoft Desktop Optimization Pack can be included to the subscription, which gives me • Advanced Group Policy Management • System Center Desktop Error Monitoring • Enterprise Desktop Virtualization • Diagnostics and recovery Toolset • Assets inventory service • App-V

26. Microsoft Commercial Cloud Services • 9,000 business customers • Over 50% of the Fortune 500 • 40M paid Online seats • 70% switching from Notes • More than 500 government entities • 7,000 partners • PRODUCTIVITY • COMMUNICATIONS • COLLABORATION • BUSINESS APPS • MANAGEMENT & SECURITY • STORAGE • PLATFORM

27. Key Take Aways Windows Intune is an easy-to-deploy all-in-one subscription based solution • Cloud based security and management service • The latest version of Windows Enterprise • Highly available, secure, private, scalable, multi-tenant service • Simple to use, but scales to a large number of machines • Not a replacement for System Center since it doesn’t have feature parity • Suitable for those with unmanaged machines, fragmented management tools, a mobile workforce, remote branch offices, and partners looking to reduce site visits • Roadmap is to address all business customers

28. The Bright Group How are they using Windows Intune to manage their IT needs? customer

29. How Windows Intune Simplifies Your Job! demo

30. Erdal OZKAYA www.erdalozkaya.com erdal@ceotraining.com.au THANK YOU

31. Track Resources • Don’t forget to visit the Cloud Power area within the TLC (Blue Section) to see product demos and speak with experts about the Server & Cloud Platform solutions that help drive your business forward. • You can also find the latest information about our products at the following links: • Cloud Power - http://www.microsoft.com/cloud/ • Private Cloud - http://www.microsoft.com/privatecloud/ • Windows Server - http://www.microsoft.com/windowsserver/ • Windows Azure - http://www.microsoft.com/windowsazure/ • Microsoft System Center - http://www.microsoft.com/systemcenter/ • Microsoft Forefront - http://www.microsoft.com/forefront/

32. Resources • Connect. Share. Discuss. http://northamerica.msteched.com Learning • Sessions On-Demand & Community • Microsoft Certification & Training Resources www.microsoft.com/teched www.microsoft.com/learning • Resources for IT Professionals • Resources for Developers http://microsoft.com/technet http://microsoft.com/msdn

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