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Chapter 8 – Group Influence

Chapter 8 – Group Influence. Part 3: March 17, 2014. Group Decision Making & Groupthink. Poor group decisions may result due to: Cognitive constraints: Affiliative constraints: Egocentric constraints: What is groupthink? Examples from NASA?. Groupthink symptoms:

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Chapter 8 – Group Influence

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  1. Chapter 8 – Group Influence Part 3: March 17, 2014

  2. Group Decision Making & Groupthink • Poor group decisions may result due to: • Cognitive constraints: • Affiliative constraints: • Egocentric constraints: • What is groupthink? • Examples from NASA?

  3. Groupthink symptoms: 1. Illusion of Invulnerability 2. Belief in Group’s Moral Superiority 3. Rationalization 4. Stereotypes of Opponents 5. Pressure to Conform 6. Self-Censoring 7. Illusion of Unanimity 8. Mindguarding

  4. Reducing Groupthink • Solutions focused on leadership – • Solutions focused on decision making – • Solutions focused on group members -

  5. Conflict Management Strategies • Options involve use of a 3rd party and extent of their power: 1) Bargaining – 2) Mediation – • How do they differ? 3) Arbitration – • How does it differ from mediation? • Conventional vs. Final Offer arbitration: • Effects on intragroup relationships?

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