Heart of the Matter: Global Cynergies Newbie Meeting

1. Heart of the Matter:Global Cynergies Newbie Meeting

2. Agenda Newbie Meeting • Introductions • Global Cynergies • PSP

3. Thank YOU for joining our Team!

4. Share With Us • Who you are • Where you’re from • Something about yourself • How long you have been with GC • Why you joined GC

5. GC Headquarters Team AE recruitment & training Industry marketing programs Industry relationships Company meetings Over 23 years industry experience International sales support Lived and worked abroad BA in Communications Judy Henrich Director, Recruitment & Industry Relations

6. GC Headquarters Team AE sales training & support Procurement assistance, coordination Destination assistance Over 25 years industry experience Pricing & revenue management International sales support Worldwide programs MA in International Affairs Roger Stauffer Director, Sales Support & Procurement

7. GC Headquarters Team Business development Prospecting & cold calling training Sales network support Pick ups Cvent follow-up Client surveys Industry procurement experience Completing BS in Communications Daniella Daniels Sales Manager

8. GC Headquarters Team Marketing & promotional materials Newsletters & email templates AE Intro Emails & Bio pdfs AE international business cards Company videos and powerpoints Tutorial/training modules Website & online presence via social media 25+ years experience in graphic/web design, writing & publishing Small Business Marketing Consultant Julaine Stark Marketing & Communication Specialist

9. GC Headquarters Team Program administration assistance Pick-up requests Invoices to Hoteliers Tracking collections Account Executive Statements Commissions payments Monthly reports Updating and revising templates Procurement and comparative reports 4+ yrs experience in finance/banking Completing BS in Accountancy in 2014 Sarah Swenson Operations Support Specialist

10. GC Headquarters Team Strategic development & global collaboration Business management The “buck” stops here! Over 25 years industry experience Global network management MBA, International Business Certified Public Accountant Patricia Durocher CEO & Founder

11. Heart of the Matter

12. The Journey

13. Our Purpose Statement Our goal is to save our clients time and money; be a valued partner to our suppliers; and build a world-class organization for our team members. Our dreamis to empower a select group of professionals from all countries where our combined efforts are greater than the sum of their parts. Our hope is to meet needs – those of our clients, our members, our suppliers, and our communities.

14. Our Mission Our mission is simple – be the smart choice for hotel and venue selection by providing a renowned service and product to our clients anywhere in the world employing honesty, integrity, and respect in all our business practices. We will earn our clients’ trust and their business one meeting at a time!

15. Our Values • Honesty – truthful & sincere • Integrity – ethical practices • Respect – considerate of others • Earned trust – reliable, truthful • Spirit of freedom – flexibility, choice HIRE principles. We live by them every day.

16. GC’s Commitment To You Deliver excellence Do more than expected Build relationships Walk the talk Remain focused on our goals Encourage others Take action Meet Needs

17. Your commitment to GC Honesty, integrity, and ethical standards in all business relationships Develop GC business wholeheartedly Be accountable for commitments Respond to GC emails and communications within 48 hrs Adhere to GC policies and procedures Treat all GC team members with respect Serve our clients’ needs with excellence Promote the brand with professionalism

18. Pat’s Personal Mission To build Global Cynergies into a sustainableorganization that is God honoring in how we live out our mission, visionand goals while meeting the needs of its members, clients, suppliers and communities … all over the world.

19. What motivates you? Freedom and flexibility Unlimited earnings potential Independence Financial rewards - $$$$ Being part of a global team Lifestyle Success – making it to the top Opportunity

20. Procurement Services Program

21. Procurement Services ProgramGC Distinction • Consistently wins business • Brand standard/best practice • Sets us apart from the competition • Proprietary product • Demonstrates expertise • Consultant approach/collaborative

22. Procurement Services ProgramWhat Is It? • Provides a menu of “pay for as you need” procurement related services • Provided by individuals with expertise and proficiency (PSPs) to AEs on a requested basis • Required for first program

23. Procurement Services ProgramHow Does It Work?

24. Procurement Services ProgramWhat Does It Look Like?

25. Procurement Services ProgramWhat Are The Benefits? • Distinguishing trait • Provides world-class services to clients • Ensures quality and consistency • Allows you to focus on your strengths • Pay for PSP on a prgram-by-program basis • No risk or upfront cost

26. Your GC PSP Team

27. Your GC PSP Team Cvent training and support Procurement service provider RFP, Venue Search Comparative Reports Contract Assistance Cost Savings Report Monika Tonk Hungary - EMEA

28. Your GC PSP Team Procurement service provider RFP, Venue Search Comparative Reports Specialist - French Guillaume Grannec EMEA

29. Your GC PSP Team Procurement service provider RFP, Venue Search Comparative Reports Michelle Capocchi EMEA

30. Your GC PSP Team Procurement service provider Venue Search Comparative Reports Chantal Huff USA – N. America

31. Your GC PSP Team Procurement service provider Contract Assistance Amy Durocher USA – All

32. GC Distinctive Traits • Hotel Procurement Specialists • Professionals • Process Methodology • Consultants • Truly Global • WBENC – Certified Women’s Business Enterprise • WOSB – Women-Owned Small Business • SAM – System for Award Management - USA • HIRE • Promise

33. Services to Help You Services • PSP • Proven Methodology • Training & Support • Administration • Supplier Relationships • Procurement Assistance • Technology Platforms • Troubleshooting • Shared Knowledge – Info • Sales Tools & Resources • Global Network • Global Gateway membership • Registration Platform • Cvent membership

34. Services to Help You Newsletters • INSIGHTS Client/Prospect • Supplier • GC Weekly Internal News • Marketing and PR • Branded Templates • Intro Emails • Articles, boards, forums • GC Electronic documents • Website

35. Industry Feedback • Boutique, niche, high standards • Quality not quantity • Relationship based • “Own” the client, not just fishing • Nimble • International expertise • Professionals • Consultants • “Our name says it all”

36. Communities: Meeting Needs… While meeting the needs of our clients, account executives and suppliers is top of mind, Global Cynergies is committed to meeting the needs of those around the world by donating a portion of our revenues to organizations committed to education, children and the overall well being of the individual. Charities Supported: After School All Stars , André House of Hospitality, Brain Tumor Research, Evelina Children’s Hospital, Kiva, Mainokrokodile, St. Mary’s Food Bank, Water for Life, Robert Taylor Elementary School, Heifer Int’l, Les Noirads

37. Putting It All Together

38. Find us: Globalcynergies.com Facebook.com/globalcynergies Twitter.com/globalcynergies Linkedin.com/company/global-cynergies-llc Join us: Search “Global MICE” on Linkedin.com Contact us Phone: 480-513-0827 Global Cynergies, LLC Meeting Needs for the Future