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Completing task 1 Pass point 1. Compare and contrast hospitality businesses in each of the sectors on the next page. INVESTIGATE THE CATERING AND HOSPITALITY INDUSTRY. TYPES OF SETTINGS. Hotels Restaurants Pubs Nightclubs/ bar Contract food service provision Membership clubs Events
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Completing task 1 Pass point 1 Compare and contrast hospitality businesses in each of the sectors on the next page.
INVESTIGATE THE CATERING AND HOSPITALITY INDUSTRY TYPES OF SETTINGS • Hotels • Restaurants • Pubs • Nightclubs/ bar • Contract food service provision • Membership clubs • Events • Hospitality service Choose one business from each of the 7 sectors. Explain the different features of each one. You need to state it’s size location and whether it is national or local. I have a table to fill in if you prefer one. There are some examples and web links on the following pages.
Hotels • Hotels can be grouped in the following categories: • Budget hotels, e.g. Travel Inn, Holiday Inn Express • Bed and breakfast • One to five star hotels.
Setting Hotels A Hotel is an establishment that provides paid lodging, usually on a short-term basis. Hotels often provide a number of additional guest services such as a restaurant, a swimming pool or childcare. Some hotels have conference services and meeting rooms and encourage groups to hold conventions and meetings at their location. Name of business London Hilton on Park Lane hotel is in the commercial and is part of the Hilton international chain that operate at a national level. Size Large 5 star number of rooms and further details could be obtained by email, phone or website searches Location Situated in the heart of Mayfair and overlooking Hyde Park, the hotel was recently awarded "UK Best Business Hotel 2008" by Business Traveller Magazine. 13 function rooms. spacious suites and executive rooms. Types of Hotels • Hotels • Motels • B&b • Guest House Hotel chains • Hilton http://www.hilton.com/ • Holiday inn www.holiday-inn.com/ • Thistle hotel www.thistlehotels.com/ Central London hotel with 5 restaurants with a 360° views of the city from the 28th-floor Galvin at Windows restaurantand bars, health club, Executive Lounge and 8 meeting rooms. 1.04 miles from London, UK
5 star hotel • http://doubletree.hilton.co.uk/HiWayWeb/appmanager/portals/hotel?_nfpb=true&_pageLabel=hotel_home_standard&ctyhocn=STNCBDI
Budget hotel • http://www.premierinn.com/en/hotel/CAMTRA/cambridge-north-girton HOSPITALITY SERVICES/events e.g. conferences/music events http://www.premierinn.com/en/business/meeting_rooms/facilities.html
Settings Contract caters Restaurant & take away Provides food and drinks services within other organisations whose main focus of business is not hospitality This business concern is the royal Albert hall which is hosts some of the most high-profile and significant music/arts events in London, ranging from the BBC Proms - the world's largest classical music festival. During the intervals and at corporate events food & drink is prepared and served quickly by the staff of Leith's contract caters Name of business Leith's contract catering specialises in providing food services to cultural, arts and exhibition as part of All Leisure, Compass Group's sports and leisure division. Size Large further details could be obtained by email, phone or website searches Location Royal Albert Hall, Kensington Gore, London, SW7 2AP Central London Types of food/ take away • Ice creams • Sandwiches • Restaurant • Buffets Websites http://www.leithsat.co.uk/index.html http://www.leithsat.co.uk/venues.html
Contract food service provider. • http://www.lunchtime.co.uk/
Settings private club A club is an association of people united by a common interest or goal. The service club, for example, exists for voluntary or charitable activities; there are clubs devoted to hobbies and sports, social activities clubs, political and religious clubs, night clubs casinos and so forth. Name of business The Groucho Club Open to men and women, its original membership was drawn from the publishing world, but has expanded over the years to include all creative fields of the media and arts. Size Groucho Club is a commercial catering medium size businesss owned by The Groucho Club Limited business The Groucho Club has 19 bedrooms for members and their guests to stay in. Each room is fully equipped with air conditioning, mini-bar, en-suite bathroom, TV, telephone/internet access and room service. Most rooms have a writing desk and the club has fax machines, photocopiers and an e-mail address.Bedroom guests have full access to the bars, restaurants and other facilities of The Groucho Club for the duration of their stay Location The Groucho Club45 Dean StreetLondon Types of private clubs • Social clubs • Health clubs • Businessman's clubs • Golf clubs political clubs Websites http://www.thegrouchoclub.com/
Members clubProfessional/employment/sporting • http://www.hawksclub.co.uk/Default.aspx
Restaurants Settings fast food, take away The term given to many business where items that can be prepared and served quickly. While any meal with low preparation time can be considered to be fast food, such as TV dinners, typically the term refers to food sold in a restaurant or store which is low quality prepared and served to the customer in a packaged form for take out/take away Types of fast food/ take away • Hot dogs • Chips • Pizza • Burgers Chains of fast food/ take away • KFC http://www.kfc.com/ • Burger king www.burgerking.com/ • Pizza Hut www.pizzahut.co.uk/ • McDonalds www.mcdonalds.com/ Other types of restaurants are on the next page
Restaurants • http://www.restaurant22.co.uk/ • http://www.rainbowcafe.co.uk/ • http://www.midsummerhouse.co.uk/ • http://www.google.co.uk/#hl=en&source=hp&biw=1276&bih=574&q=restaurants+cambridge&rlz=1W1SUNC_en&aq=f&aqi=g10&aql=&oq=&gs_rfai=&fp=98906b51ab5d9d97
SettingLicensed-house (pub) A public house, usually known as a pub, is an establishment which serves alcoholic drinks (especially beer)& food for consumption on the premises, usually in a comfortable setting. Pubs originated in English-speaking countries, particularly in the United Kingdom and Ireland and are now found globally. Name of business Witherspoons is in the commercial sector high-street free houses. By delivering food and drink, we there is 734 pubs that operate at a national level. across the UK. Size Large ,further details could be obtained by email, phone or website searches Location • The Moon Under Water 28 Leicester SquareWest EndLondon Bar chains http://www.jdwetherspoon.co.uk/pubs/pub-details.php?PubNumber=39
Pubs • http://www.google.co.uk/#hl=en&biw=1276&bih=574&rlz=1W1SUNC_en&q=public+houses+cambridge&aq=f&aqi=g1&aql=&oq=public+houses+cambridge&gs_rfai=&fp=98906b51ab5d9d97
Bars • http://www.citikey.com/cambridge/city-centre/category/pubs-bars-clubs/pubs-bars/bars/
http://www.g-and-d-events.com/ events organisers Events Temporary sporting events (e.g. high profile boxing events), music events (e.g. Glastonbury, concert tours), themed events and functions (e.g. awards ceremonies, weddings), meetings and conferences (e.g. company or professional conferences), exhibitions (e.g. Ideal Home Exhibition, The Motor Show) http://www.g-and-d-events.com/
Hospitality services. • Catering provided by a hospitality business within a non-hospitality business or organisation, such as a prison or a staff canteen in a government building. • http://www.bedfordhospital.nhs.uk/catering