Upgrades for the One-Minute Administrator

1. SNG302 Upgrades for the One-Minute Administrator Author: Gregg A. Hinchman Company: Hinchman Consulting

2. Introduction: Presentation Outline • Introduction • Speakers • Presentation Business • Review the Plan • GroupWise Health • The Upgrade Process • Upgrade GroupWise • Domain and MTA • Post Office and POA • Gateways-GWIA and WebAccess • Summary

3. Introduction: Speaker • Gregg A. Hinchman • Self-Unemployed Consultant, www.HinchmanConsulting.com • 11+ years of GroupWise Experience • 10+ years Upgrade Experience • 5 years of Clustering experience • Author: • “Success with Clustering GroupWise 7” www.TayKratzer.com • Co-Author: • “Success with GroupWise Document Management” • GroupWise Coolsolutions Articles • Consultants Corner • GroupWise Advisor Magazine Articles

4. Introduction: Presentation Business • Topic • We will discuss the process of upgrading GroupWise. • Questions • Please hold until "Question Breaks" • Knowledge • Advanced GroupWise (understanding databases) • Related Sessions • Successful GroupWise 7 Tricks of the Trade • Living the Highly-Available-GroupWise Lifestyle • Clustering GroupWise 7 on OES Linux

5. Review the Plan: GroupWise Health • Is your GroupWise System broken? • What is a GroupWise Audit? • Clean out the litter box (A fresh start) • Upgrade ‘Stinkers’ • Links • Pending Operations • Stuck Move Operations • Corrupt Databases • Hardware Concerns • Client Access Concerns

6. Review the Plan: The Upgrade Process • Pack your suitcase • Iron out the Plan • Fold up the Document • Be GPS ready (aka. Going Back) • Driving your AUTO(mobile) • The Pleasure of AUTO • The AUTO repair shop (aka. Gotchas) • Look under the hood • Get some Exercise –a manual process • Workout your own Upgrade • A Buffed and Toned Upgrade

7. Question Break ?

8. Upgrade GroupWise: Domain and MTA • Extend the Schema • Order Counts –Primary, Secondary • Prep the Domain –Recover Database and a Copy of the WPDOMAIN.DB • Exclusive Access to the WPDOMAIN.DB • Avoid being ‘locked’ • Copy the DC files • Install the Agents • Use a Universal Agent Directory (volume:\gw71) • Reconfigure the MTA Configuration File • Load the Agent(s) • Verify and Test the Success

9. Question Break ?

10. Upgrade GroupWise: Post Office and POA • Order Still Counts –Large/Small: you choose • Prep the Post Office –System Maintenance and a Copy of the WPHOST.DB • Exclusive Access to the WPHOST.DB • Avoid being ‘locked’ • Copy the DC files • Copy the *VEW files • Install the Agents • Use a Universal Agent Directory (volume:\gw71) • Reconfigure the POA Configuration File • Load the Agent(s) • Verify and Test the Success

11. Question Break ?

12. Upgrade GroupWise: Gateways –GWIA/WebAccess • Again, Order Counts –GWIA/WebAccess • Upgrade WebAccess • WebAccess Agent • Install the Agents • Use a Universal Agent Directory (volume:\gw71) • Reconfigure the WA Configuration File • Load the WebAccess Agent • Verify and Test the Success • WebAccess Application • Use the Wizard and Beware • Manually Upgrade and take more time • Upgrade GWIA • Install the Agents • Use a Universal Agent Directory (volume:\gw71) • Reconfigure the GWIA.CFG File • Load GWIA • Verify and Test Success

13. Summary • GroupWise Health Check • Fix issues first • Plan the Upgrade • Document the Process • Primary then Secondary(s) • Post Offices then Gateways • Move on to the Clients

14. Question Break ?

15. ADVISOR SUMMITWeb Update Page AdvisorEvents.com/cms0608p.nsf/w/cms0608ud This session WILL have updates.

16. Thank you! Please remember to fill out your evaluation.