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Point of Care Integration Driving Transformation BRIDGES Conference 2014

OUTSTANDING CARE – EVERY PERSON, EVERY DAY. Point of Care Integration Driving Transformation BRIDGES Conference 2014 Thursday March 27th, 2014. A Debate About Reform and Which Road is Best…. Steadfast Despite Political Context. Structural Reform?. Layered On?.

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Point of Care Integration Driving Transformation BRIDGES Conference 2014

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  1. OUTSTANDING CARE – EVERY PERSON, EVERY DAY Point of Care Integration Driving Transformation BRIDGES Conference 2014 Thursday March 27th, 2014

  2. A Debate About Reform and Which Road is Best… Steadfast Despite Political Context Structural Reform? Layered On? Point of Care – Functional Integration

  3. Point of Care Integration Building inter sectorial, inter-organizational, inter-professional teams at the point of care

  4. One Client: One Team A Perspective On Lessons Learned From A Regional Partner

  5. Flip Our Thinking Ground The Approach

  6. Delivering integrated care requires integrated action within 3 key domains… 1 3 2 Acute, CCC or Rehab At home, in the community When necessary, the transition

  7. Multiple Integration Initiatives Aim: One client, One team

  8. Point of Care Integration Virtual Ward Kids with Medical Complexity

  9. Point of Care Integration Palliative Care ICCP Older Adults

  10. Point of Care Integration and Alignment with BRIDGES Integrated Home Based Primary Care (IHBPC) IMPACT Plus Integrated Community Care Team (ICCT)

  11. Stop, Take Stock and Reflect Principals to Guide Integration

  12. Deliberately being openDeliberately responding differently

  13. “I meet with my ICCP care coordinator every two weeks or so… She speaks with my doctor. This is the first time the doctor ever came to my home.” – Client “The Coordinator works with other professionals to collect information, so I just have one person to contact. It saves me time.” – Primary Care Physician Point of Care “The cross-sector care we now provide is improving the patient experience - as witnessed by shorter lengths of stay and improved patient satisfaction scores within these patient groups.” – Acute Care Partner

  14. Incremental Build Maturity Reached Over Time

  15. Walk a Mile or Two… How can we work together differently? What do I need to do differently? How can we understand and experience different perspectives? How can we all work together on what is most important to the client/family?

  16. Opposing NotionsTensions Integrated Solutions

  17. Need For Scientific Evidence And Outcomes With Quality Improvement Frameworks For Complex And Disruptive Change Processes Balance

  18. Demonstrating Value Less Talk And More Delivery

  19. Do not wait for complex solutions

  20. There is no script… Lead Through Ambiguity

  21. Relationship Will Determine Success Trust Will Determine Success Safe Shared Accountability

  22. Leadership Leaderful Greater Emphasis on Emotional Intelligence

  23. Lift Up, Look out… …and Honour the Past

  24. Thank You JodemeGoldhar Lead, Health System Integration for Complex Populations and Primary Care

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