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The Dark Side of Change

By G. Neil Karn & Donna S. Highfill. The Dark Side of Change. Is change needed?. Obsession with change factors New innovations Pressure to perform Obsession leads to faux change . Cause of Faux Change. Incoming management Entering with Assumption of Error Artificial Problem Found.

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The Dark Side of Change

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  1. By G. Neil Karn & Donna S. Highfill The Dark Side of Change

  2. Is change needed? • Obsession with change factors • New innovations • Pressure to perform • Obsession leads to faux change

  3. Cause of Faux Change Incoming management • Entering with Assumption of Error • Artificial Problem Found

  4. Sources of Faux Change • Overlooking existing systems or protocols • Lack of familiarity leads to assumption • Inability to appreciate current system • Inexperience in field • Predisposed to favored solution

  5. The Cost of Faux Change • Often comes at a high cost • Misuse of employee energy and time • Unnecessary learning curve • Effective only 40-60% • “I’ve learned to be something of cynic. Rare is the improvement that will ever repay the time lost in stalling it”

  6. How to Avoid Faux Change • Don’t neglect change when necessary • Enthusiasm is not enough • Require Thorough Diagnosis • Is the current situation actually problematic? • What is the success of past solutions? • Why is the new solution better? • What results will the new solution provide?

  7. How to Avoid Faux Changecont. 4. Ensure Changes Fit with Company Values “The question is what does this company need right now.” 5. Ensure Benefits Outweighs the Costs

  8. How to Avoid Faux Changecont. 6. Require a Detailed Plan • Ensure that Required Resources are Available • Reality Check • Can the company endure the switch • “If we achieved 50% of the business cases our executive committee was promised for new initiates funded in the last five years, this company wouldn’t have an earnings problem.

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