Designing a Dynamics AX Class A Curriculum Package for an Enterprise Models Course

1. Jennifer Nightingale Massart, Ed.D. Duquesne University Designing a Dynamics AX Class A Curriculum Package for an Enterprise Models Course

2. Organizing and Delivering a Dynamics AX Class Determining the course objectives is the most important task once you decide to integrate Dynamics AX into your classroom. One or Many Courses Determine Learning Goals What Will Dynamics Add Define Course Objectives Program or School Wide How will Dynamics AX be integrated What are the program/school goals Perform technical feasibility study Ensure the technology supports the curriculum goals, not the other way around Through experiential learning, students learn how to customize and work in an ERP system What are the overall learning objectives of the course Example: To understand the impact of security, compliance, and laws surrounding ERP implementations How will Dynamics AX be integrated If many courses, coordination will be needed to avoid duplicate efforts What are the specific course objectives Example: Discuss the basics behind role based security and the tools that help simplify the process in Microsoft Dynamics AX

3. Organizing and Delivering a Dynamics AX Class Week 1Pre-test & Introduction to Enterprise Systems for Management Overview of Dynamics AX Week 2System Integration and Enterprise Systems Architecture Week 3Technical capabilities and systems administration in Dynamics AX Week 4ERP Development Life Cycle Lifecycle optimization with Dynamics AX Week 5Implementation Strategies Week 6Software and Vendor Selection Week 7 Project structure, estimation, and release management with Dynamics AX Week 8Midterm exam Week 9Operations and Post-implementation Week 10 Program and Project Management Project planning and management with Dynamics AX Week 11 Organizational Change and Business Process Reengineering Change management with Dynamics AX Week 12 Workflow diagrams in Dynamics AX Week 13 Global, Ethics, and Security Management Discuss the basics behind role based security, the considerations to be made when it comes to planning security for ERP implementation, and the tools that help simplify the process in Dynamics AX Week 14 Supply Chain Management Customer Relationship Management Week 15 Demonstrate Dynamics AX mobile apps and the basics of configuration Final Exam & Post-test Establishing a Timeline

4. Integrating Dynamics AX into the Classroom One of the more easy and effective methods is to use materials that are available on Microsoft’s CustomerSource website. Lab 1 Part 1 Lab1 Part 2 Lab 1 Assignment Lab 1 Part 3 Contoso Entertainment Systems Story Familiarizes students to what Contoso Entertainment Systems is, how it began, and how Stan, the owner, configured his ERP system to fit the needs of his organization Assess students on their ability to navigate the ERP system as well as retrieve information Students become familiar with registering sales and purchase operations according to the direct deliveries process flow for Contoso Students become familiar with registering the basic data in Microsoft Dynamics AX Students become familiar with registering sales and purchase operations involving a warehouse according to basic process flows for Contoso

5. What the Course Looks Like Topics Readings Exercises Assessment Overview of Dynamics AX Introduction to Microsoft Dynamics AX 2012 Scenarios based mainly on Microsoft e-learning materials Assignment Enterprise-level Applications Supply Chain and Customer Relationship Management* • Scenarios based mainly on Microsoft e-learning materials SCM and CRM Assignment Configure Dynamics AX Systems Administration Tutorial Basic data setup and configuration based mainly on Microsoft e-learning materials Quiz Guest Speaker: ERP Development Life Cycle Company’s Current Annual Report and White Papers Cutover plan Assignment *Textbook readings

6. Organizing and Delivering a Dynamics AX Class • Prior to any discussion about ERPs or Dynamics AX, it is a good idea to have students participate in a pre-test • This will enable instructors to assess students’ knowledge of ERP • The same survey can be used for both the pre-and post-test • To allow for student anonymity and ease of tallying results, the survey can be created in a course management system • Following lectures, in-class demonstrations, and exercises, assignments and quizzes could be given to assess the mastery of concepts throughout the course Student Assessment

7. Organizing and Delivering a Dynamics AX Class • Assignments and quizzes can be created in a course management system (CMS) for ease of use and auto-grading options • The use of a CMS is highly encouraged • At Duquesne University, Blackboard is used to assist instructors in managing courses. Course Management

8. Organizing and Delivering a Dynamics AX Class • Integrating Dynamics AX into your ISM course or curriculum can be an extremely rewarding venture • It may seem like it will be an overwhelming task to undertake; however, Dynamics AX does not have to be integrated into every lecture • Begin with one or two objectives and integrate a couple lessons while you become comfortable with your course’s structure and the application • Microsoft has so many resources available that the process of integrating Dynamics AX into your course becomes much less of a challenge Conclusion

9. Organizing and Delivering a Dynamics AX Class Questions? Jennifer Nightingale Massart, Ed.D. Duquesne University School of Business 600 Forbes Avenue Pittsburgh, PA 15282 USA nightingale@duq.edu Thank you!