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Lync Enterprise Voice Deployment – Voice Architecture and Considerations. NET UX SBA Brief. April 11, 2012. NET – www.net.com. Extensive R&D Investment in VoIP-based solutions
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Lync Enterprise Voice Deployment – Voice Architecture and Considerations NET UX SBA Brief April 11, 2012
NET – www.net.com • Extensive R&D Investment in VoIP-based solutions • 27 years of operating history and a worldwide customer base that includes enterprise customers and government entities. • Enterprise customer base includes large enterprises adopting unified communications (UC) and small to mid-sized businesses (SMBs) implementing new Voice-over-IP (VoIP) technologies. • Government customers include a variety of federal and international agencies and organizations, including civilian and defense agencies and resellers to such entities. • Strong relationships with integrators, resellers and technology leaders drive our enterprise business. • Approximately 200 employees and 14 offices worldwide • Offices in US, UK, France, Dubai, China, Hong Kong, Taiwan, Japan, Australia, Latin America • More than 400 global partners • Strong sales, Professional Services, TAC and field service organization NET solutions enable cost-effective migration to next-generation IP networks with Unified Communications, E-SBC, and high-speed multi-service business requirements.
Global Presence Offices International Channels 14 Direct Sales Offices and Over 250 UC Partners World-Wide
Introducing NET’s UX E-SBC Appliance: A High Performance Mediation Platform UX2000 & UX1000 - It’s more than just a Gateway! A Game Changing Appliance from NET: purpose built for SIP Trunking, Hosted PBX & Microsoft Lync environments Key Differentiators E-SBC Functionality Uncompromised H/W based Security Protocol Normalization and Interworking. Any to Any Architecture with Intelligent AD based call routing • Service Security: • Connection Admission Control • Denial of Service Protection • Authorization and Authentication • NAT Traversal • Topology and Address Hiding • State full VoIP aware Firewall SIP Registrar Functionality for up to 2000 end points • PLUS! • High Performance Intel server for 3rd Party Integrated Applications: • On-board Hosted IP PBX • Microsoft Survivable Branch Appliance • Call Recording Solutions • Billing Solutions • Bandwidth Efficiency Tools Advanced Features like ‘Call Forking’ up to 8 end points. Full Media Transcoding, including wide-band high fidelity codecs. Mix and Match TDM Interfaces and scalable SIP capacity. • Service Assurance Guarantee: • Priority Routing and failover • Accounting and Full CDR Latest and greatest Technology to offer outstanding performance and extremely low latency voice services.
UX2000 & UX1000 Appliances ‘The Game has changed’ - Next Generation, high Performance platforms. • UX 2000 • Modular Design • Mix & Match PRI/FXS Interfaces • 2,4,8 Port PRI • 24 Port FXS • High Capacity DSP resources • Call Forking • Direct SIP-SIP Transcoding • Router / Firewall / VPN • Branch Survivability with fully integrated SBA • AD Integration for advanced call routing • SIP Trunking Demark with Certification • SIP Phone registration (up to 2000) • Designed for MSBG market • UX 1000 • Significant reuse of UX2000 SW & HW • Fixed configuration FXS/FXO/BRI/PRI models • Up to 2 ports PRI • Up to 8 ports BRI • Up to 24 ports FXS/FXO (4 port inc) • Multipath Relay (Power-off Bypass) • Call Forking, Transcoding • Router / Firewall / VPN / SBA • SIP Phone registration (up to 600) • AD Integration for advanced call routing • WiFi Access Point • Planned deployments: • As Lync® SBA branch office solution • As enterprise session border controller (SBC) • As Multiservice business gateway (MSBG)
Migrating to Microsoft® Lync™ Server 2010 “Drop in” installation Painless interconnect to PBX and Lync Environments, enabling co-existence and simple migration using AD SBC Functionality Security & Demark Protocol and transcoding support SIP Registrar Standard SIP devices can register and interconnect Legacy Support Analogue and FAX tightly integrated
UX2000 ‘Under the Lid’ 2 x Line Cards – Mix & Match PRI & FXS Hot Swappable, Redundant Power Supplies ASM Module i7 Intel Processor 4 or 8 GB ECC RAM 6 DSP Modules (100 Calls per DSP) Optional Gig-Ethernet Optical Interface Dedicated Management Port. 4 IP Routable Gig-Ethernet interfaces
UX1000 ‘Under the Lid’ FXS/FXO/BRI extension slots Power supply T1/E1 DSP card Motherboard ASM module (SBA)
UX2000 SBA "CERTIFIED SECURE" • CERTIFIED SECURE BY INDEPENDENT TESTING: • NET's Unified Exchange 2000 (UX2000) was certified secure as a redundant survivable gateway by Miercom under the Performance Verified program. • The UX2000 is a qualified Survivable Branch Appliance (SBA) for Microsoft Lync 2010 and other next generation VoIP and Unified Communications deployments. • KEY FINDINGS AND CONCLUSIONS: • NET UX2000 blocked all mutations and vulnerability tests for a 100% effectiveness rate • UX2000 is a highly secure Survivable Branch Appliance (SBA) for Microsoft Lync deployments did not drop any connected calls and additional calls could be placed • UX2000 withstood security and vulnerability tests under normal operations, as well as in survivability mode • To view the full report visit: UX2000 MiercomCertification Reports
Competitor’s SBA Architecture Gateway Server SBA “Bits” IIS GW Vendor App Windows Server 2008 R2 Ethernet Ethernet • No Communications between SBA and Gateway • Two Web interfaces • IIS needs to be patched, could be exploited • Elevated permissions needed to deploy SBA
NET UX SBA Architecture UX Gateway Server • UX SBA is a true Appliance • Firewalled off from the Network • No Internet Explorer, IIS • Managed like an appliance, not a server • Expect 95% of customers to follow this true Appliance model SBA “Bits” Ethernet Firewall / SBC UXSBA.exe sym-sba Windows Server 2008 R2 Ethernet • Dedicated service controlling SBA • No elevated permissions needed • Most secure model per Microsoft • No IIS to exploit • Internal Ethernet connection • Configuration of IP via GUI • Single Web Interface
Ease of Management Fully Integrated SBA Config and Status Real-time call Status and Management • Single GUI interface for SBA and Gateway configuration. • Simplified SBA: • Deployment • Management and Monitoring • Restart and Factory Defaults • Upgrade (over network or via USB)
Network Management Features SCOM PLATFORM SNMP MANAGER NET MANAGER (REST API) NET WEB GUI UX1000 UX2000 UX1000 SBA • SNMP features • Traps • Call statistics • Objects details • NET Manager features • - Based on REST • - UX Discovery and grouping • - Alarm monitoring (health status) • - Config backup and restore • - FW/SW upgrade • - Email Notifications • - Offline GUI for config • - LX syslog and decoding tool • WEB GUI features • Real time monitoring & Alarms • Configuration • Settings, licensing, upgrades • Backup and restore • Logging • SCOM features • SCOM pack available • Device Discovery (Chassis, Cards, ports, PSU, DSPs…etc.) • Health monitoring with Object status (Error, Warning, Healthy) UX2000 SBA
Auto-routing for Enterprise Voice Users In an upstream deployment, a call comes into the UX from the PSTN. This DID is associated to a previous user of the PBX which has since been migrated over to Lyncduring a POC or planned migration. The UX can query AD, or more optimally cache desired AD attributes locally. The UX performs an AD lookup and finds a match for a Lync user and checks to see if they are Enterprise Voice Enabled based on the MS-RTCSIPline attribute. It is then determined the number does match a Enterprise Voice Enabled user and is then routed to Lync. If the DID happens to be to a number that is not Enterprise voice enabled, the UX can then pass through this call to the PBX seamlessly. AD for Advanced voice solutions 2 4 3 1 5 AD fields based alternate routing example • A Call comes into the UX from the PSTN • Access to the AD and Lync FE is down. • The UX uses the next configured route and performs an AD lookup using its Cached AD entries. • It matches the user’s Lync number but can also return their associated Mobile number. • The Call routing can be setup to route the user’s mobile number, for example, and out to the PSTN/PBX/SIP Trunk.
NET Differentiators • World Class Service and Support • True, Integrated Appliance • Single Configuration and Management UI • Front end IP Switching Core • “Upstream” Architecture for Simplified, Cost-effective Migration • Integrated SBC • TDM Cross Connect architecture • Active Directory-based call routing • Enterprise-Class Security • IP Switching Core and Hardware-basedfirewall processing • Reliable Capacity & Performance • Support for required port capacity • Properly sized SBA server • Full capacity SRTP processing Microsoft Lync Infrastructure SIP Trunkto ITSP Analog Phones PSTN SBA/Mediation Platform TDM PBX IP Network Analog Fax Machine SIP/WiFiClients
Thank you! Your contacts for the Eastern Region, US/Canada: Peter E. Otterbein Regional Sales Director 1-510-574-2598 peter_otterbein@net.com Thomas D. Negron Systems Engineer 1-732-460-5178 Thomas_Negron@net.com Chris Whitworth Sales Engineer 1-510-574-4403 Chris_Whitworth@net.com
All material presented represents the plans of NET, a publicly traded (NASDAQ) company. References to future products or functionality represent the Company's current plans, which are subject to change at any time due to changing industry standards, technological advancements, or other factors. Such references create no contractual or other obligation of the Company