Novell ZENworks Advanced Application Management

1. Novell ZENworks�Advanced Application Management

2. Speakers Sam TessierZENworks Category SpecialistNorth East, USANovell, Inc. Mark SchoulsZENworks Product ManagerProduct EvangelistNovell, Inc.

3. Session Structure NSG NSG

4. Agenda Packaging Distribution options and features Pre-install Imaging add-on Caching Outside the firewall operations Uninstall options Demonstration

5. ZENworks� Desktop ManagementAdvanced application features

6. Packaging SnAppShot Prepare the workstation Use Standard, Custom or Express Options Modify and test the application

7. Packaging InstallShield AdminStudio ZENworks� Edition Repackager Repackages and convert legacy setups into Windows Installer packages Tuner Build Windows Installer transforms for changing features or adding files Distribution Wizard Prepare packages for distribution through ZENworks

8. Microsoft Windows Installer Provides the following basic functions: Transactional operations Self-healing Installation on demand Installation in locked-down environments State management Provides the following basic functions: �Transactional operations. All installation operations are transactional. For each operation that Windows Installer performs, it generates an equivalent undo operation that would undo the change made to the system. If a failure occurs during the middle of an installation, Windows Installer can roll back the machine to its original state. �Self-healing. Windows Installer supports "self-healing" abilities for applications. Applications can detect common installation problems at launch, like missing files or registry keys, and automatically repair themselves. �Installation on demand. Windows Installer supports on-demand installations of application features. For example, the spelling checker in Microsoft Office Word may not be installed by default, but a user can trigger an on-demand installation of this feature. �Installation in locked-down environments. In fully locked-down environments, users don't generally have permission or the ability to install applications. In most cases, they don't have write-access to the Program Files folder of their computers or to the HKEY_LOCAL_MACHINE registry location. If an administrator approves an installation package by means of Group Policy, for instance, Windows Installer can perform an installation on the user's behalf. �State management. Windows Installer provides a set of standard Win32� application programming interfaces (APIs) and automation interfaces for applications and administrators to use for querying the installation state on the machine. The APIs allow querying of the current state, verification of the existing state, repair of a corrupted state, and transition from one state to another. There other items that MSI can do with regard to logging and security. Provides the following basic functions: �Transactional operations. All installation operations are transactional. For each operation that Windows Installer performs, it generates an equivalent undo operation that would undo the change made to the system. If a failure occurs during the middle of an installation, Windows Installer can roll back the machine to its original state. �Self-healing. Windows Installer supports "self-healing" abilities for applications. Applications can detect common installation problems at launch, like missing files or registry keys, and automatically repair themselves. �Installation on demand. Windows Installer supports on-demand installations of application features. For example, the spelling checker in Microsoft Office Word may not be installed by default, but a user can trigger an on-demand installation of this feature. �Installation in locked-down environments. In fully locked-down environments, users don't generally have permission or the ability to install applications. In most cases, they don't have write-access to the Program Files folder of their computers or to the HKEY_LOCAL_MACHINE registry location. If an administrator approves an installation package by means of Group Policy, for instance, Windows Installer can perform an installation on the user's behalf. �State management. Windows Installer provides a set of standard Win32� application programming interfaces (APIs) and automation interfaces for applications and administrators to use for querying the installation state on the machine. The APIs allow querying of the current state, verification of the existing state, repair of a corrupted state, and transition from one state to another. There other items that MSI can do with regard to logging and security.

9. Distribution Options Pre-Install Distributes portions of an application to a workstation before a user launches the application the first time Image add on Create an image file for the application Caching Hidden directory Used to display, launch, install, fix and uninstall when the user or workstation is disconnected from eDirectory�

10. Outside Firewall Operations Remote Connection Detection Prompt, network id or max interface speed Checkpoint Restart Download resumes from last termination point Alternate Applications Launching an alternate applicable application for a remote connection Disabling Applications for Remote Connections

11. Uninstall operations Application Uninstall Options User enabled or disabled Control files, registry, ini settings to be removed Uninstall after unused time frame Uninstall after user disassociation

12. Demonstration

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