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OUTCOMES

OUTCOMES. CHANGES RESULTS IMPACTS. INDICATORS. Identify what is being measured. Indicators are OBSERVABLE and MEASURABLE. Key Questions. What do we want to know? How is success defined? How will I know when the outcome is achieved? What are others interested in knowing?

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OUTCOMES

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  1. OUTCOMES CHANGES RESULTSIMPACTS

  2. INDICATORS Identify what is being measured. Indicators are OBSERVABLE and MEASURABLE

  3. Key Questions • What do we want to know? • How is success defined? • How will I know when the outcome is achieved? • What are others interested in knowing? • What qualitative measures can I use? • What quantitative measures can I use?

  4. Quantitative Measure Expressed or expressible as a quantity; or relating to number or quantity.

  5. Qualitative Measure Process that answers the question, “how well did we do.”

  6. What can be measured • Knowledge • Attitudes • Skills • Aspirations • Behaviors

  7. GOT PHILOSOPHY? • Human beings typically prefer to live in communities with families and friends of their choosing • Sometimes the needs of human beings are very complex • Human beings with complex needs often do better when they have support from other human beings • Due to the unique aspects of human nature, needs and how needs should be optimally met vary from person to person

  8. Indicators must be supported at the process (practice) and structural (organizational) levels

  9. Children’s Mental Health Waiver Outcomes • Children are valued • Children are part of community life • Children develop meaningful goals • Children maintain physical and mental health • Children are safe • Children and their families have an impact on the service received

  10. FOR EXAMPLE

  11. Children are part of community life • Engaged in meaningful activities in the community • Perform different social roles (friend, volunteer, employee, participant) • Have supportive and caring friends • Receive support from staff in utilizing natural supports • Report feeling satisfied

  12. How can indicators and outcomes be evaluated?

  13. How can outcomes and indicators be evaluated?

  14. Organizational or structural

  15. Additional Resources • www.hcbs.org (clearinghouse) • www.cms.gov (work book, discussion paper, state highlights) • www.qualitymall.org • www.hsri.org/nci (national core indicators project) • www.thecouncil.org

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