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Nordstrom. An icon in fashion and service since 1901 Darby Rousseau. History. Began solely as a shoe store in 1901 Business philosophy based on exceptional service The largest independent shoe chain by 1960’s In 1970’s went public and passed the $100 million mark. Nordstrom Cares.
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Nordstrom An icon in fashion and service since 1901 Darby Rousseau
History • Began solely as a shoe store in 1901 • Business philosophy based on exceptional service • The largest independent shoe chain by 1960’s • In 1970’s went public and passed the $100 million mark
Nordstrom Cares • “Leave it better than you found it” • An ethical company where people want to work and shop
Social Responsibility • Environment • Health & wellness • Human rights
Environment • Reduced consumption of paper and packaging • Increased recycling in forest products used (shipping bags, gift boxes, catalogs) • Reduced energy usage by 1.6 percent, lighting conversions and updating energy circuitry systems
Health and Wellness • Sustainably produced foods and beverages in restaurants and coffee bars • Still working towards offering all Fair Trade coffee products
Human Rights • High-quality Nordstrom-label products • Workers rights • Monitoring, auditing and remediation
Nordstrom Support • Reaching out to local communities and abroad • 2010 Contract Partner of the Year: 99,000 gift kits • Krochet Kids
2010 was a good year… • 12.7 percent increase in net sales and 45.5 in earnings • Opened 3 new full-line stores and 17 Nordstrom Racks • Ever-present trend in technology
Why invest with Nordstrom? • Great business model, Nordstrom is more than your average department store • Traded on The New York Stock Exchange under the symbol JWN • Up to date investor resources
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