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Learn valuable tips and strategies to take your safety team from average to awesome. Discover how to gain management commitment, assemble a strong team, set effective goals, and implement strategies for success. Enhance communication, improve training, establish policies, create a positive climate, and promote accountability. Evaluate and improve the team's performance by reviewing purpose, goals, and strategies.
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Effective Safety TeamsTips to Make Your Safety Team Go From Average to Awesome Ohio Bureau of Workers’ Compensation Division of Safety and Hygiene Julie Reynolds
Where to Start? Top Management Commitment
What is Management Commitment for a Safety Team? • Participating in setting goals and objectives • Making a commitment to listen to the team’s suggestions • Providing resources (Money/Time)
How Do You Gain Management Commitment? • Safety Pays (www.OSHA.gov) • Cost of a Claim • BWC Premium Increase • Money Talks!!
Select Team Members • Labor and management partnering • Represent all key functional areas and knowledge
What about….. • Appoint, recruit or volunteer? • What about shifts? • Number of members? • Who will choose the members? • How long will members serve on the team? • Where will you meet? • How long/often will you meet?
Team Member Roles • Team Member • Team Leader • Scribe/Note Taker • Timekeeper • Facilitator
Why have a Purpose? • It identifies the work of the team and why it’s important. • Provides the on-going direction for the team. • All members must share in and be committed to the purpose. • Should be linked to overall organizational mission and vision.
Goal Setting The stated goals should be SMART: • Specific • Measurable • Attainable • Realistic • Timely
Strategy • Determine how you will meet your goals and work towards achieving your purpose. • Tangible tasks that can be accomplished by team members. • Make team members accountable for the assigned tasks.
Purpose: To improve communication
Goals: • Improve perception survey results by 10% in 12 months • Conduct 100 safety contact opportunities (training, meetings, one on one’s) this year • Create two way feedback for safety related issues and respond in 48 hrs
Strategies: • Conduct survey in January & December • Conduct weekly safety talks, monthly safety meetings & quarterly training classes • Create on-line safety mailbox • Develop accountability system for safety contacts
Determine What To Work On Safety Teams should address broad systems, not symptoms
Symptoms • Broken guard rail near aisle 4 • Leaky roof in shipping area • Cluttered, crowded work area in inspection • Missing machine guard on a press
Five Systems for Safety Teams • Communication • Training • Policies and Procedures • Climate • Accountability
Specific Training May Include: • Team Process • Team Concepts • Interpersonal Communication • Conflict Resolution • Group Facilitation • Technical Safety Information • Problem Solving/Decision Making
Problem Solving & Decision Making • Consensus • Brainstorming • Fishbone Diagram • Multi-Voting (DOTS) • Group Normalization • Methods (CARDS) • High-Low Grid • Pareto Chart • Force Field Analysis
Consensus is … … 70% comfort … 100% commitment
Norms • Common group • norms for successful • teams include: • _________________________________ • _________________________________ • _________________________________ • _________________________________ • _________________________________
The Agenda • Keeps the meeting on track • Send out before the meeting • Assign time limits to specific topics
Agenda Items /Person Responsible/Time Frame Old Business 1. Follow-up of June’s suggestions Joe Smith 2:00 – 2:10 2. Review of 2nd quarter inspections John Jones 2:10 – 2:20 New Business 1. Review current new hire process Jean Wilson 2:20 – 2:35 2. Elect new members (2) Don Doe 2:35 – 2:45 Monthly training (preventing heat stress) Tammy Trainer 2:45 – 3:00 * Please be on time and bring your departmental housekeeping inspection.
Documentation • Meeting agendas • Meeting minutes • Action plans • Other reports requested by management
People fail to accomplish their goals for three reasons: 1) they fail to write them down 2) they have no one to hold them accountable 3) no deadlines
Every Step • As the team is being organized • As members are chosen • As roles are determined • As goals are established (and met) • When success is achieved
Evaluate Team Effectiveness Team effectiveness should be evaluated on: • Task Completion (results) • Building of Relationships (team process)
Evaluating Team Performance Do at least an annual self-evaluation Review Purpose-Goals-Strategies