KNOWLEDGE MANAGEMENT SYSTEM

1. KNOWLEDGE MANAGEMENT SYSTEM MIS 650 KNOWLEDGE REPOSITORY BY SHADWAN QAYED

2. Introduction • Knowledge management has been rapidly growing in the last few years, gaining interest from a lot of different organizations. • Starting from 1997, a huge selection of books, magazines, articles and websites have come onto the scene • Now, most of the large companies and corporations have some form of knowledge management initiative • There are even some companies that have assigned knowledge teams and appointed CKOs (Chief Knowledge Officers).

3. About Knowledge Management • Knowledge management can be distinct as the accurate, sharply comprehensive and a patterned management of critical knowledge and it generally focus on creating, gathering, organizing, and exploiting that knowledge. • Knowledge management requires the individual to have enough skills in order to arc his personal knowledge into a corporate one so it can be shared and applied.

4. Building Successful KMS • For knowledge management to be successful you have to look at different aspects of the business, including key needs and issues that effect the business.  By doing so you will be able to develop a good knowledge management strategy • The study done has acknowledged some repeated success factors, which are: • A knowledge leader or champion, which is recognized as a person who vigorously encourage for taking the knowledge plan forward with much of commitment and anxiousness. • A valuable opinion and structure, which is a plan that drives the plan forward. • The higher managerial personnel’s support, and that is when the CEO spot the benefit or grade of knowledge and who also back up the knowledge team in its work. • Overall, knowledge agendas are developed through a process of appraisal and evaluation that are depleted into building projection and build up learning for following applications

5. Examples of Successful KM • To sustain the information of organizational accomplishment of substantial benefits through Knowledge Management We have to look at some of the numerous examples of organizations who proved that. • Some examples : • Similar to Texas Instruments, they used its best practice between its semiconductor fabrications plants, which made it save enough money that can be used as an investment in a new plant. • And also BP; a company that introduced virtual team working using videoconferencing, which have accelerated the solution of critical operation problem.

6. KM Technology Magic Knowledge Services • Magic Knowledge Services provides you with a complete knowledge management IT solution • It gives you the opportunity to build, sustain, and appraise the accomplishment of your knowledge base. • This system will improve your customer satisfaction. • It also scales automatically with demand. • This service contains a Self-Service Answer Center it offers you a live help which will allows your users to get immediate help from agents through real-time chat or by callback requests.

7. KM Technology CIBIT • When companies want to develop and execute knowledge management, they usually go for books and courses about knowledge management which will give them a jump start to the knowledge management road. • Your company will need more than that, what you need is hand on project before starting execution. • CIBIT is giving this chance to practice KM in a safe environment without hurting your organization. • It let you play a game on the web using KM quest, this well help you improve your KM skills by playing . 

8. KM Software Zavanta Software • It is a software that is used in organization in order to capture working and communicate this knowledge to s diverse spectators. • Zavanta resolves the troubles that we face in knowledge management transfer by unlocking knowledge that is generally exist in the heads of business and technical experts • It transforms knowledge in usable, shareable information via the web, and intranet or centralized server.  Benefits from Zavanta • This software helps standardize operations, • improve productivity • reduce costs, and achieve goals.

9. KM Software Influo Software • Software instigates new indexation and search engine technology • Different than the search technologies that we use now which read and count words without knowing what they really mean. • Influo’s technology extracts knowledge from information base without any thesaurus and in real time. • It is capable of extracting Knowledge out of an information base, in real-time and without a thesaurus. It does that by forming a set of principles of human memory. • Influo goes off the typical course of statistical principles that s why it reaches high levels of significance and speed.

10. KM Software Agorum Software • One of the best Knowledge Management Software is agorum Software GmbH this software is designed specifically for the development and implementation of knowledge management systems. • The application agorum mc/1 is an intellectual internet KM-tool; it helps by transforming the flood of individual information into useful, venture incorporated knowledge and accompanies the dynamic structures and always adjusting procedures with highest flexibility. • agorum mc/1 is based on the Internet File System Oracle iFS, this file unites the advantages of the relational database and the file system world. • The powerful search possibilities are recognized by the functions of interMedia. • The solution is browser-dependent and can be accessed world-wide from every computer with an Internet connection, protected by the username and a password.

11. KMS challenges Knowledge management systems face a lot of challenges • One of the most important challenges that face in a knowledge management system is changing the cultural from” knowledge is power" to "knowledge sharing is power“ • Other frequent complication are • Finding time • frightened to learn from outsiders • focusing in details process rather than the big picture • individuals are scared from competitions and not welling to chare knowledge .