Presentation Slides to Accompany Organizational Behavior 10 th Edition Don Hellriegel and John W. Slocum, Jr.

1. Presentation Slidesto AccompanyOrganizational Behavior10th EditionDon Hellriegel and John W. Slocum, Jr. Chapter 1—Learning About Organizational Behavior Prepared by Michael K. McCuddy Valparaiso University

2. Slide 1.1Objectives for Learning AboutOrganizational Behavior • Describe the following competencies: • Managing self • Managing communication • Managing diversity • Managing ethics • Managing across cultures • Managing teams • Managing change • Explain the framework for learning about organizational behavior Chapter 1: Learning About Organizational Behavior

3. Slide 1.2The Managing Self Competency • The overall ability to assess your own strengths and weaknesses, set and pursue professional and personal goals, balance work and personal life, and engage in new learning—including new or modified skills, behaviors, and attitudes Chapter 1: Learning About Organizational Behavior

4. Slide 1.3Core Abilities in theManaging Self Competency • Understanding personality and attitudes • Perceiving, appraising, and interpreting accurately • Understanding work-related motivations and emotions • Assessing and establishing developmental, life-related, and work-related goals • Taking responsibility for managing yourself and your career Chapter 1: Learning About Organizational Behavior

5. Slide 1.4Five Aspects of a Career • Career success or failure is best determined by the individual • No absolute career evaluation standards exist • Examine a career subjectively and objectively • Make decisions about occupation and activities to attain career goals • Consider cultural factors Chapter 1: Learning About Organizational Behavior

6. Slide 1.5The Managing Communication Competency • The overall ability to use all the modes of transmitting, understanding, and receiving ideas, thoughts, and feelings—verbal, listening, nonverbal, written, electronic, and the like—for accurately transferring and exchanging information and emotions Chapter 1: Learning About Organizational Behavior

7. Slide 1.6Core Abilities in the Managing Communication Competency • Conveying information, ideas, and emotions to others • Providing constructive feedback to others • Engaging in active listening • Using and interpreting nonverbal communication • Engaging in verbal communication • Engaging in written communication • Using a variety of computer-based information resources Chapter 1: Learning About Organizational Behavior

8. Slide 1.7The Managing Diversity Competency • The overall ability to value unique individual and group characteristics, embrace such characteristics as potential sources of organizational strength, and appreciate the uniqueness of each individual; as well as the ability to help people work effectively together even though their interests and backgrounds may be quite diverse Chapter 1: Learning About Organizational Behavior

9. Slide 1.8Core Abilities in theManaging Diversity Competency • Fostering an environment of inclusion • Learning from others’ differences • Supporting diversity • Working with others because of their talents and contributions • Providing leadership in addressing diversity • Applying diversity laws, regulations, and policies Chapter 1: Learning About Organizational Behavior

10. Slide 1.9Primary and SecondaryCategories of Diversity • Primary categories: • Age, race, ethnicity, gender, physical abilities and qualities, and sexual and affectional orientation • Secondary categories: • Education, work experience, income, marital status, religious beliefs, geographic location, parental status, and personal style Source: Adapted from Bradford, S. Fourteen dimensions of diversity: Understanding and appreciating differences in the work place. In J. W. Pfeiffer, 1996 Annual: Volume 2 Consulting. San Diego: Pfeiffer and Associates, 1996, 9-17. Chapter 1: Learning About Organizational Behavior

11. Slide 1.10The Managing Ethics Competency • The overall ability to incorporate values and principles that distinguish right from wrong in making decisions and choosing behaviors Chapter 1: Learning About Organizational Behavior

12. Slide 1.11Core Abilities in the ManagingEthics Competency • Identifying and describing ethical principles • Assessing the importance of ethical issues • Applying laws, regulations, and rules in making decisions and taking action • Demonstrating dignity and respect for others • Demonstrating honest and open communication Chapter 1: Learning About Organizational Behavior

13. Slide 1.12The Managing AcrossCultures Competency • The overall ability to recognize and embrace similarities and differences among nations and cultures and then approach key organizational and strategic issues with an open and curious mind Chapter 1: Learning About Organizational Behavior

14. Slide 1.13Core Abilities of the ManagingAcross Cultures Competency • Embracing cultural factors that can affect behavior • Appreciating influence of work-related values • Dealing with differences in employees’ values and attitudes • Communicating in the local language • Dealing with extreme conditions • Utilizing a global mindset Chapter 1: Learning About Organizational Behavior

15. Slide 1.14Work-Related Values Pertaining to Managing Across Cultures • Individualism versus collectivism • Low versus high power distance • Low versus high uncertainty avoidance Chapter 1: Learning About Organizational Behavior

16. Slide 1.15The Managing Teams Competency • The overall ability to develop, support, facilitate, or lead groups to achieve organizational goals Chapter 1: Learning About Organizational Behavior

17. Slide 1.16Core Abilities in the ManagingTeams Competency • Determining use and “fit” of teams • Setting clear performance goals • Defining responsibilities and tasks • Demonstrating accountability for goal achievement • Applying appropriate decision-making methods • Resolving conflicts • Assessing performance and taking corrective action as needed Chapter 1: Learning About Organizational Behavior

18. Slide 1.17 The Managing Change Competency • The overall ability to recognize and implement needed adaptations or entirely new transformations in the people, tasks, strategies, structures, or technologies in the person’s area of responsibility Chapter 1: Learning About Organizational Behavior

19. Slide 1.18 Core Abilities in the ManagingChange Competency • Applying the other six competencies in pursuit of needed changes • Providing leadership of planned change • Diagnosing pressures for and resistance to change • Applying the systems model and other processes to facilitate change • Dealing with new knowledge to facilitate change Chapter 1: Learning About Organizational Behavior