ICPHSO Annual Meeting & Training Symposium

1. ICPHSO Annual Meeting & Training Symposium Susan DeRagon UL / PPAI Product Safety Consultant

2. This information is being furnished by PPAI for educational and informational purposes only. The Association makes no warranties or representations about specific dates, coverage or application. Consult with appropriate legal counsel about the specific application of the law to your business and products.

4. CPSC Attendance • CPSC COMMISSIONERS HEADLINE MORNING BREAKFAST AT ICPHSO • Acting Chairman Robert Adler • Commissioner Ann Marie Buerkle • Commissioner Marietta Robinson

5. International Participation • Organization of American States • Procuradurãa Federal del Consumidor (Mexico) • Abu Dhabi Quality and Conformity Council • National Institute of Technology and Evaluation of Japan • KATS (Korean Agency for Technology and Standards) • Korea Consumer Agency • Korea Fair Trade Commission • Health Canada • European Commission • Danish Safety Technology Authority • INMETRO (Brazil) • Secretariat for Consumer - Ministry of Justice (Brazil) • Australian Competition & Consumer Commission (ACCC) • Ministry of Trade and Industry, Suriname • Observatorio del Consumo (Spain)

6. Tuesday, February 25, 2014 • A Product Safety Adventure • Best Practices: Key Elements of a Robust Product Safety Program • Leveraging Your “Network”: Insurance Company Insights to Enhance Product Safety • Now Trending: Advertising’s Shared Connections with Safety Regulations • Emerging Tool: Big Data and Its Role in Managing Product Safety

7. Best Practices: Key Elements of a Robust Product Safety Program • Compliance does not mean Safety • Top leadership commitment • Transparency • Document, Document, Document • Trust but verify The cost of testing is a tiny fraction of the costs associated with recalls and violations

8. Leveraging Your “Network”: Insurance Company Insights to Enhance Product Safety • Insurance is key component in a risk management toolkit • Product Liability Prevention Program • Management coordination and control • Design/product development • Product warnings and instructions • Manufacturing/quality control • Sales/marketing statements • Vendor management • Legal oversight • Monitor field service • Document control • Post-sale management

9. Now Trending: Advertising’s SharedConnections with Safety Regulations • Social Media is a powerful tool • Marketing claims must be truthful • CPSC – product safety and compliance • FTC – marketing claims accuracy / truth in advertising

10. Wednesday Sessions • Restricted Substances: Managing the State “Layer” of Compliance • Regional/Trade: The Trade Overlay-Product Safety and Compliance Implications from TransAtlantic Negotiations • Socio-Economics: How Income Affects Safety • Supply Chains: The Safety and CSR Nexus – From Responsible Sourcing to Sustainability • Product Development • Safety Management Tools: Is Your Compliance Program Adequate?

11. Restricted Substances: Managing the State “Layer” of Compliance • California Safer Consumer Products Regulations • Product/Chemical combinations • Alternative Assessments • Washington State’s Children’s Safe Products Act Will TSCA reform pre-empt these State regulations?

12. Regional/Trade: The Trade Overlay-Product Safety and Compliance Implications from TransAtlantic Negotiations • TTIP: Transatlantic Trade and Investment Partnership agreement • Largest economic relationship in the world • Very significant trade agreement • Addresses trade barriers that arise from different regulatory costs and redundant testing requirements • There is a real opportunity for companies to get involved and help to shape discussion. • This will also create opportunities for regulators to collaborate once the agreement is established • This isn't about harmonizing regulations but there are a number of tools you can use to eliminate some areas of redundancy.

13. Supply Chains: The Safety and CSR Nexus • Corporate responsibility includes Product Safety and Environmental Sustainability • IKEA and 3M shared their best practices • Preventative action vs. Corrective action plans

14. Product Development Challenges with licensees: • Small licensees with no QA knowledge • Recalls – licensee may not notify licensor before recall • Licensor requirements may be above regulatory • Regulatory standards vs. Brand standards • Low quantities Disney Product Integrity Program includes: • Licensee On-Boarding process • Contractual Provisions • Product Guidelines • Audit Verification

15. Safety Management Tools: Is Your Compliance Program Adequate? • Panel included Hasbro and Kellogg • Both stressed need to source from approved suppliers • Factory audits and inspections used initially to approve and then to verify • Premiums are typically free with purchase of another product, and may be considered higher risk than items for which one makes a conscious purchasing decision CPSC expects stringent control process: • Maintain and enforce a system of internal controls and procedures • Establish a robust compliance program • Provide employees with written standards and policies, compliance training and the means to report compliance-related concerns “The bitterness of poor quality remains long after the sweetness of a low price is forgotten.” Larry Anderson

16. Thursday – CPSC and ABA Day • CPSC Workshop #1 – Compliance for Beginners • CPSC Workshop #2 – Advanced Compliance Course • CPSC Workshop #3 – Achieving the Mission, Reaching the Vision: CPSC Activities in 2014 • CPSC Workshop #4 – CPSC Regulatory Case Studies • CPSC Workshop #5 – Incorporating Human Factors Principles in Consumer Product Design • Section 15 Notification • Important Legal Developments/Updates

17. CPSC Workshop #2 – Advanced Compliance Course • CPSC Resources: • Recall Handbook • Regulated Products Handbook • Handbook for Manufacturing Safer Consumer Products • Voluntary Standards • Document Everything! • Customers returns, complaints, repairs • Online product reviews Approx. 40% of Section 15 reports do not result in recall

18. Incorporating Human Factors Principles in Consumer Product Design "Safety Hierarchy“ • Design • Guard • Warn

19. Friday – Regulator’s Forum • Development a Risk Management Framework for Health Canada’s Consumer Product Safety Program • Product Safety in North America – A Trilateral Context for Cooperation and Industry Expectations-Focus on Recalls • Inter-American Efforts Toward Product Safety in the Western Hemisphere-Challenges and Opportunities for the OAS Consumer Safety and Health Network • Global Product Safety Cooperation at the OECD – An Update • Understanding the EU Outlook on Product Safety: Product Safety and Market Surveillance Package • Emerging Issues, Standards Developments, and Regulatory Collaboration

20. Upcoming ICPHSO Conferences ICPHSO 2014 International Symposium June 17 - 18, 2014 Brussels, Belgium ICPHSO 2014 Regional Workshop September 2014 (specific dates TBD) Minneapolis, MN

21. How PPAI Can Help • Product Safety powered by PPAI • Webinars • Best Practices • Turbo Test • Tracking Label system • Product Protocols • Code of Conduct Product Safety Summit August 13 & 14, 2014 Boston, MA

22. Resources PPAI: www.ppai.org Product Safety powered by PPAI: http://www.ppai.org/productsafety Consumer Product Safety Commission: www.cpsc.gov; www.recalls.gov; SaferProducts.gov American National Standards Institute: www.ansi.org or www.astm.org ICPHSO: www.icphso.org UL: ul.com/consumer-products Questions? AnneL@ppai.org