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Who Am I: Rich Long

Who Am I: Rich Long. MEC Manager Mid-Term Feb ‘09. Who Am I . . . ‘Life’ Portion of Work/Life. Born & raised in Dallas Lived in Redmond, WA from ‘00-’08 Attended U of North Texas BBA ’93 (Marketing & Strategic Mgmt) MBA ’97 (Administrative Mgmt) Married: Kelly - May 6, ’95

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Who Am I: Rich Long

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  1. Who Am I: Rich Long MEC Manager Mid-Term Feb ‘09

  2. Who Am I . . .‘Life’ Portion of Work/Life • Born & raised in Dallas • Lived in Redmond, WA from ‘00-’08 • Attended U of North Texas • BBA ’93 (Marketing & Strategic Mgmt) • MBA ’97 (Administrative Mgmt) • Married: Kelly - May 6, ’95 • College sweetheart • Kids: • Kylie (Mar 9, ’99) • Cartter (Jan 30, ’03) • Pets: • Cats – brothers • Cougar (orange) • Maverick (black/brown) • Dogs • Merlin (Papillion/Chow mix) • Hollywood (Shepherd/Husky mix) • Hobbies: • Home Remodeling & Landscaping • Playing & Coaching Soccer • Rebuilding ‘29 Mercedes

  3. Who Am I . . .‘Work’ Portion of Work/Life • Dallas Sidekicks Indoor Soccer Team (Nov ’84 – Oct ’95) • Trainers Assistant/Visiting Team Club House Manager & Kids Soccer Camp Coach • First visit to SeaTac in Jun ’87, when Dallas won Major Indoor Soccer League Championship in game seven sudden-death double-OT vs Tacoma Stars • Blockbuster Video (Jan ’89 – Sept ’93) • Assistant Store Manager • Stream International (Sept ’93 – Mar ’00) • Multiple Roles • Agent, IT/Telecom Analyst, Team Manager, Project Manager • Group Manager, Account Manager, Client Services Manager • Clients included: • Microsoft, Dell, Sun, Compaq, AT&T, Symantec & Lotus/IBM • Microsoft (Mar ’00 – ) • Multiple MSN Service Delivery Roles (Mar ’00 – Sept ’02) • Global Outsourcing Vendor Account Manager (Sept ’02 – Mar ’06) • Group Manager Supportability & Training-Specialized Devices & Apps (Mar ’06 – Jan ’08) • Premier Field Engineering Manager, US Central Region (Feb ’08 – ) • Corporate Management Excellence Leadership Team (Apr ’06 - )

  4. Who Am I . . .Core Values People & Learning Family Sponsor People Development Optimize Strengths & Address Weaknesses Recognize Success, Continuous Improvement Includes Personal Relationships Work / Life Balance Integrity Principled, Respectful Honest, Objective Quality Focused Accountability Define Objectives, Deliver on Commitments Measure Results, Accept Responsibility Identify Key Drivers, Eliminate Excuses Work Ethic Work Hard & Smart Keep It Simple, Have Fun

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