Clinical Restructuring Plan Leadership Update January 6, 2005

1. Clinical Restructuring PlanLeadership UpdateJanuary 6, 2005 Clinical Restructuring Plan

2. Overview • What’s been happening in December • What to anticipate in January/February • Staging M1 moves • ER/UCC Plans • M1 Communication Plan Clinical Restructuring Plan

3. What’s Been Happening • Staffing update: • 154 SJHC staff transferring in first ½ of 2005 (64%) • Still waiting to hear from 77 SJHC staff • ~ 75 SSC union staff transferring to UC in April 2005 • Recruitment • SJHC recruiting Resource RN positions • LHSC recruiting 90 – 100 RNs • LHSC recruiting PSA, unit clerk & Tech positions • Surplus • LHSC not expecting to see surplus based on what we know today • Surplus staff likely at SJHC related to the General Surgery Partial Program Transfer • A few SJHC staff are exploring bumping opportunities as a result of electing not to transfer to LHSC Clinical Restructuring Plan

4. What’s Been Happening • Staging the M1 moves • Preliminary consultation and critical path development • Learning from experience in other jurisdictions Clinical Restructuring Plan

5. 41 days left! Clinical Restructuring Plan

6. Plan for January • Formulate detailed staging plans for each move • Align recruitment, orientation and training schedules • Align EPR schedule • Determine clinical utilization targets pre and post transfer • Identify open/close dates and times • Develop detailed logistical plans • Prepare for ER move in February • Implement next phase of Communication Plan Clinical Restructuring Plan

7. Staging Process • Initial consultation with clinical directors, surgeons • Next steps: Consider • Human resources plans and capability (recruitment, training, staffing) • Clinical utilization capability • Proceed to formulate detailed critical path • Present draft plan to Leadership mid January Clinical Restructuring Plan

8. ER: What to Expect • ER closure at SJHC February 15th • LHSC prepared to receive additional patients • UC opening 3rd Pod • SSC opening satellite unit • UCC opens at SJHC February 16th at 0800 • SJHC Access at Night - February 16th • Patient Transport – in and out of SJH • Comprehensive communication strategy proceeding targeted at both internal and external stakeholders and public at large Clinical Restructuring Plan

9. Communication Plan January – Information Sharing • Staff forums – Milestone I vision of LHSC/SJHC presentation, Vision Newsletter distributed, displays • Meetings with LHSC/SJHC leadership, staff & physicians – Presentations of ER Communication Plan • Engaging media reps, City of London, hospital partners – Overview of MI, Presentation of ER Communication Plan, share advertising campaign creative Clinical Restructuring Plan

10. Communication Plan February – Implementation • Launch of ER Communication Strategy (7 days prior to Feb. 15) – Countdown to change, advertising, web site, information line, media features • Conduct research to gage penetration of market – Tool to help guide our communication • Key Principle: Getting patients to the right place for the right care delivery • Key Driver: Maintaining patient saftey • Update newsletter – Information on MI planning, program transfer, sequencing updates, successes to date Clinical Restructuring Plan

11. Communication Plan We need your help to communicate the upcoming changes to our staff & physicians. To request a presentation on the ER communication strategy at your next staff meeting, please contact: • James Bullbrook, Communication Consultant, at ext. 75532 or, • Eva Kohout, Communication Consultant, at ext. 77622 Please help us to keep everyone informed! Clinical Restructuring Plan

12. Questions??? Clinical Restructuring Plan