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Partnership for America’s Economic Success “ What Are You Talking About”. National Economic Forum on Early Childhood Investment March 10, 2010. “What Are You Talking About?” Communications Workshop. Presenters Rolanda Rascoe , Communications Manager
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Partnership for America’s Economic Success “What Are You Talking About” National Economic Forum on Early Childhood Investment March 10, 2010
“What Are You Talking About?” Communications Workshop • Presenters • Rolanda Rascoe, Communications Manager • Partnership For America’s Economic Success, PCS • Margie Newman, Communications Manager • Pew Home Visiting Campaign, PCS
COMMUNICATIONS PLANS 101 • Communications Goals • Why do you need to implement communications? • Broad, Intangible (i.e., “advance a legislative bill through increased awareness”) • Communications Objectives • What do you want to accomplish? • Specific, Tangible (i.e., “Two published op-ed’s co-signed by a business leader”) • Target Audience • Primary (State legislators or other decision makers) • Secondary (Business leaders or others who influence the decision makers) • Who can help you reach them? (i.e., editors, reporters, producers, etc.) • How can you influence the media? (i.e., interview your business leader advocate) • Research • What do you need to know about your audiences and the media? • How will you get this information? • What is your issue really about and who is ultimately affected by it?
COMMUNICATIONS PLANS 101 (continued) • Key Messages • Facts, issues, solutions and calls to action • See ‘message box’ slides • News Hooks (Localization; Relevance) • Strategy/Plan • How will you reach your target audience? • What tactics and tools do you need to use? • See ‘communications tactics and tools’ slide • Budget • Distribution Schedule • Standing (recurring) vs. Special (i.e. weekly newsletter or a one-time brochure) • Evaluation • Develop a schedule to track and assess results and progress against objectives
MESSAGE BOX (for internal use only) • Objectives • Key Messages • Supporting Messages • Desired outcomes • Considerations • Boilerplate • Includes your mission statement • Call to action *see next two slides for examples
Your message foundation. If you could only say three things… Important facts that build your case for support and tell your story
COMMUNICATIONS TACTICS & TOOLS • Press Releases • Articles • Success Stories • Letters to the editor (opinion editorial) • Press Conferences • Radio, Television or Press Interviews • Radio Media Tours • Seminars • Speaking Engagements • Event Sponsorships • E-newsletters • Social Media • Meet with the editorial board of your local newspapers (see next slide)
EDITORIAL BOARD MEETINGS • EBM’s can influence editors to support your position on an issue and write an editorial • Call to arrange an EBM especially for your local newspapers • Call weeks in advance and stay away from election periods • Ask for the individual in charge of scheduling EBM's • At larger papers, ask for the writer assigned to write about your issue • Find out how much time they’ve blocked for your EBM • Do the ‘homework’ for the editors ahead of time and help them frame your issue • Bring high profile advocates with you • Local business leaders; State and local political leaders; Influential community leaders; CEO’s and Executive Directors of local advocacy groups • If the purpose of your meeting is to back a specific position make sure you ask the paper "for their vote" • Thank the editors for their support and time • Three possible outcomes of every EBM • The editors will write an editorial and either support or oppose your position • They will not write an editorial on your issue • A "beat reporter" will write a news story based on your visit
CONSIDERATIONS • Standing/Recurring versus Special • i.e., weekly newsletter or one-time brochure • Branding and Visual Identity • Capacity/Bandwidth • Do you have the time? • Do you have the staff? • Technology Infrastructure
DO’S (for working with the media) • Always check the spelling of names, titles, organization, address, etc. • Use prepared talking points in the beginning of your pitch as a guide • Keep in mind your reporter’s audience and localize your pitch • Before ending the call (or meeting), don’t forget your ‘asks’ • After you get what you need, ask “How can I help you?” • Respect reporter deadlines • Offer all of your contact information • Always follow through on promises as soon as possible • Send a hand-written thank you note
DONT’S (for working with the media) • Don’t call them on a Friday • Don’t contact them if you’ve been asked not to • Don’t sound like you’re reading a script during your pitch • Never talk “off the record” • Never directly ask a reporter to write about “you” • Never send/give a gift, no matter how small its value • See ‘media outreach tips’ handout
RESOURCES • Rolanda Rascoe Senior Associate, Communications Partnership for America’s Economic Success The Pew Center on the States rrascoe@pewtrusts.org • www.PartnershipForSuccess.org