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Out of the Box and onto the Web

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Out of the Box and onto the Web

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    Slide 1:WORKING WITH PROPRIETARY SOFTWARE TO DELIVER AN ONLINE CATALOG

    Out of the Box and onto the Web Nadia Ghasedi Cataloging and Preservation Archivist Washington University Film and Media Archive nghasedi@wustl.edu Introduction and overview 1. Give an overview and background on MAVIS and MAVISweb. 2. benefits and challenges of working with proprietary software 3. assessment and its role in the project 4. Share methods to overcome inherent obstacles and lessons learned Introduction and overview 1. Give an overview and background on MAVIS and MAVISweb. 2. benefits and challenges of working with proprietary software 3. assessment and its role in the project 4. Share methods to overcome inherent obstacles and lessons learned

    Things to consider…

    Slide 2:Had great help, but not the money to pay them Find comfort in knowing that our data is backed up, but what if MAVIS no longer exists Ideally the company should have an interest in improving their product, cutting edge…that can also mean limitations if visions differ. What you want may cost.Had great help, but not the money to pay them Find comfort in knowing that our data is backed up, but what if MAVIS no longer exists Ideally the company should have an interest in improving their product, cutting edge…that can also mean limitations if visions differ. What you want may cost.

    Slide 3:Henry Hampton Collection

    St. Louis native and Washington University graduate Established Blackside, Inc. which became the largest African-American-owned production company of its time Best-known for the 14-part series Eyes on the Prize, which is still considered the definitive work on The Civil Rights Movement Hampton and Blackside have received countless awards, including a Peabody Award in Excellence in Broadcast Journalism, 2 Emmy Awards, and an Academy Award nomination

    Slide 4:William Miles Collection

    WNET’s first African-American independent filmmaker Best-known for the 4-part series, I Remember Harlem (1981), which chronicles the famous borough’s diverse history from the 1600s to the early 1980s Miles has received various awards and honors, including an Emmy Award, an Academy Award nomination and an induction into the Black Filmmaker's Hall of Fame.

    Slide 5:Collection Details

    Collections are comprised of: Considering the variety of material the archive has they chose MAVISConsidering the variety of material the archive has they chose MAVIS

    Australian software developed by ScreenSound Australia, the National Screen and Sound Archive, and Wizard Information Systems Currently maintained and developed by Australian Company, Feenyx Pty Ltd. Used by large institutions such as the Library of Congress and the Academy of Motion Pictures Arts and Sciences. Washington University is the only university that implements MAVIS Merged AudioVisual Integrated System

    Slide 6:Washington university implemented MAVIS in 2005. They chose the system for a number of reasons.Washington university implemented MAVIS in 2005. They chose the system for a number of reasons.

    Merged AudioVisual Integrated System The ability to manage various activities Merged AudioVisual Integrated System An integrated approach to collection management Merged AudioVisual Integrated System A multi-level system Merged AudioVisual Integrated System Ability to express complex relationships Sibling Parent Child Merged AudioVisual Integrated System Ability to express complex relationships Eyes on the Prize Re-release Blackside Inc. Productions Episode 1: Awakenings

    Slide 12:mavisWeb

    “A customisable web-based search and enquiry interface to MAVIS to make your collection information searchable and your digital content playable on the web with minimum effort.” Pro of using mavis is their…Pro of using mavis is their…

    Slide 13:mavisWeb

    We were the first users interested in launching mavisWeb MW was launched in March of 2009. after about 4 months of customization and tweaking. Fields to display, their order. PRO—had equal interest in the project Con--However, not all changes we would have liked to see were completed. Lack of resources required that we prioritize the changes we wanted. We after the low hanging fruit. Also some limitation in MAVIS’ structure In March of 2009, after 4 months of working closely with Martina McGinn, the Archive launched its online catalogMW was launched in March of 2009. after about 4 months of customization and tweaking. Fields to display, their order. PRO—had equal interest in the project Con--However, not all changes we would have liked to see were completed. Lack of resources required that we prioritize the changes we wanted. We after the low hanging fruit. Also some limitation in MAVIS’ structure In March of 2009, after 4 months of working closely with Martina McGinn, the Archive launched its online catalog

    Slide 14:mavisWeb

    We were the first users interested in launching mavisWeb Complimentary customization MW was launched in March of 2009. after about 4 months of customization and tweaking. Fields to display, their order. PRO—had equal interest in the project Con--However, not all changes we would have liked to see were completed. Lack of resources required that we prioritize the changes we wanted. We after the low hanging fruit. Also some limitation in MAVIS’ structure In March of 2009, after 4 months of working closely with Martina McGinn, the Archive launched its online catalogMW was launched in March of 2009. after about 4 months of customization and tweaking. Fields to display, their order. PRO—had equal interest in the project Con--However, not all changes we would have liked to see were completed. Lack of resources required that we prioritize the changes we wanted. We after the low hanging fruit. Also some limitation in MAVIS’ structure In March of 2009, after 4 months of working closely with Martina McGinn, the Archive launched its online catalog

    Slide 15:mavisWeb

    We were the first users interested in launching mavisWeb Complimentary customization MW was launched in March of 2009. after about 4 months of customization and tweaking. Fields to display, their order. PRO—had equal interest in the project Con--However, not all changes we would have liked to see were completed. Lack of resources required that we prioritize the changes we wanted. We after the low hanging fruit. Also some limitation in MAVIS’ structure In March of 2009, after 4 months of working closely with Martina McGinn, the Archive launched its online catalogMW was launched in March of 2009. after about 4 months of customization and tweaking. Fields to display, their order. PRO—had equal interest in the project Con--However, not all changes we would have liked to see were completed. Lack of resources required that we prioritize the changes we wanted. We after the low hanging fruit. Also some limitation in MAVIS’ structure In March of 2009, after 4 months of working closely with Martina McGinn, the Archive launched its online catalog

    Slide 16:mavisWeb

    We were the first users interested in launching mavisWeb Complimentary customization To a degree MW was launched in March of 2009. after about 4 months of customization and tweaking. Fields to display, their order. PRO—had equal interest in the project Con--However, not all changes we would have liked to see were completed. Lack of resources required that we prioritize the changes we wanted. We after the low hanging fruit. Also some limitation in MAVIS’ structure In March of 2009, after 4 months of working closely with Martina McGinn, the Archive launched its online catalogMW was launched in March of 2009. after about 4 months of customization and tweaking. Fields to display, their order. PRO—had equal interest in the project Con--However, not all changes we would have liked to see were completed. Lack of resources required that we prioritize the changes we wanted. We after the low hanging fruit. Also some limitation in MAVIS’ structure In March of 2009, after 4 months of working closely with Martina McGinn, the Archive launched its online catalog

    Slide 17:mavisWeb

    We were the first users interested in launching mavisWeb Complimentary customization To a degree MW was launched in March of 2009. after about 4 months of customization and tweaking. Fields to display, their order. PRO—had equal interest in the project Con--However, not all changes we would have liked to see were completed. Lack of resources required that we prioritize the changes we wanted. We after the low hanging fruit. Also some limitation in MAVIS’ structure In March of 2009, after 4 months of working closely with Martina McGinn, the Archive launched its online catalogMW was launched in March of 2009. after about 4 months of customization and tweaking. Fields to display, their order. PRO—had equal interest in the project Con--However, not all changes we would have liked to see were completed. Lack of resources required that we prioritize the changes we wanted. We after the low hanging fruit. Also some limitation in MAVIS’ structure In March of 2009, after 4 months of working closely with Martina McGinn, the Archive launched its online catalog

    Slide 18:mavisWeb Assessment

    Who are our users? Also, we had concern b/c MAVIS is a complicated system, its features may thrill archivists, but will our users be lost? In addition our collection is unique in that is contains very few titles and consists mostly of production material. Would they understand what they found? Users include filmmakers, producers, scholars, and students. However, we make an effort to have archival materials incorporated into coursework so we felt that undergraduates were our primary user. Also, we had concern b/c MAVIS is a complicated system, its features may thrill archivists, but will our users be lost? In addition our collection is unique in that is contains very few titles and consists mostly of production material. Would they understand what they found? Users include filmmakers, producers, scholars, and students. However, we make an effort to have archival materials incorporated into coursework so we felt that undergraduates were our primary user.

    Slide 19:mavisWeb Assessment

    Who are our users? Preliminary sample searches We had the beneficial resource in the Library assessment team. Keep user in mind while conducting sample searches. Some assumptions made. Impatient, will give up easily…thoughtless clicking We had the beneficial resource in the Library assessment team. Keep user in mind while conducting sample searches. Some assumptions made. Impatient, will give up easily…thoughtless clicking

    Slide 20:mavisWeb Assessment

    Who are our users? Preliminary sample searches Discoveries/Actions Initial testing resulted in a lot of feedback. However, considering some of the cons I described in an earlier slide these were not all things we could address. Prioritize…these things. I’ve created a spreadsheetInitial testing resulted in a lot of feedback. However, considering some of the cons I described in an earlier slide these were not all things we could address. Prioritize…these things. I’ve created a spreadsheet

    Slide 21:mavisWeb Assessment

    Who are our users? Preliminary sample searches Discoveries/Actions Usability testing Usability testing will be conducted in the future using individuals representing our target audience. Will also use software like webtrends, google analytics to also help us assess the how the users are accessing the catalog.Usability testing will be conducted in the future using individuals representing our target audience. Will also use software like webtrends, google analytics to also help us assess the how the users are accessing the catalog.

    Slide 22:Discovery

    Unclear how to request and access material Our users probably don’t understand special collections. Even the concept of retrieving a book off of a shelf is becoming outdated. They want it online and they want it now. Undergraduate may be too timid to just call unless they feel that we are waiting for them. Our users probably don’t understand special collections. Even the concept of retrieving a book off of a shelf is becoming outdated. They want it online and they want it now. Undergraduate may be too timid to just call unless they feel that we are waiting for them.

    Slide 23:Action

    Unclear how to request and access material Added text near the search box on the Archive homepage 1. Needs to create more of a “front desk” feel. WE were conscience of not using language that pointed out the what was won1. Needs to create more of a “front desk” feel. WE were conscience of not using language that pointed out the what was won

    Slide 24:Discovery

    Unclear how to request and access material Added text near the search box on the Archive homepage Production terms potentially confusing Production terms mean nothing to those unfamiliar with production. If they don’t understand what they have found they won’t recognize something that may be of value to them. What’s a treatment? How is it different from an outline?Production terms mean nothing to those unfamiliar with production. If they don’t understand what they have found they won’t recognize something that may be of value to them. What’s a treatment? How is it different from an outline?

    Slide 25:Action

    Unclear how to request and access material Added text near the search box on the Archive homepage Production terms potentially confusing Linked to “Making a Documentary” Explains the processExplains the process

    Slide 26:Discovery

    Unclear how to request and access material Added text near the search box on the Archive homepage Production terms potentially confusing Linked to “Making a Documentary” Complex record structure

    Slide 27:Action

    Unclear how to request and access material Added text near the search box on the Archive homepage Production terms potentially confusing Linked to “Making a Documentary” Complex record structure Created Adobe Captivate tutorial These are a few examples of some of the ways that we dealt with some challenges. Usability testing will be conducted to determine the impact of these changes. These are a few examples of some of the ways that we dealt with some challenges. Usability testing will be conducted to determine the impact of these changes.

    Slide 28:Suggestions

    Review your contract Review your contract—Often there are a number of hours allocated for improvements Review your contract—Often there are a number of hours allocated for improvements

    Slide 29:Suggestions

    Review your contract Form a relationship Form a relationship Form a relationship

    Slide 30:Suggestions

    Review your contract Form a relationship Express your needs/wants Tell them what you want—Some things may be easier to do than you realize and this may be something they are willing to do for free or something they are willing to tell your technical support how to do. They should consider your needs when designing updates, etc. Tell them what you want—Some things may be easier to do than you realize and this may be something they are willing to do for free or something they are willing to tell your technical support how to do. They should consider your needs when designing updates, etc.

    Slide 31:Suggestions

    Review your contract Form a relationship Express your needs/wants Ask questions Ask questions—There Ask questions—There

    Slide 32:Suggestions

    Review your contract Form a relationship Express your needs/wants Ask questions Utilize existing resources Screen capturing software (Captivate/Camtasia), Assessment Team, Web Trends, Student Workers Look at the resources available in your institution that you may have otherwise not considered and take advantage of them Look at the resources available in your institution that you may have otherwise not considered and take advantage of them

    Slide 33:Suggestions

    Review your contract Form a relationship Express your needs/wants Ask questions Utilize existing resources Screen capturing software (Captivate/Camtasia), Assessment Team, Web Trends, Student Workers Take advantage of cost-effective resources Archival Metrics Toolkits (http://www.archivalmetrics.org), Google Analytics, archival community, interns Archival Metrics is a joint project of the University of Michigan, the University of North Carolina-Chapel Hill, and the University of Toronto. Archival Metrics is a joint project of the University of Michigan, the University of North Carolina-Chapel Hill, and the University of Toronto.

    Slide 34:Suggestions

    Review your contract Form a relationship Express your needs/wants Ask questions Utilize existing resources Screen capturing software (Captivate/Camtasia), Assessment Team, Web Trends, Student Workers Take advantage of cost-effective resources Archival Metrics Toolkits (http://www.archivalmetrics.org), Google Analytics, archival community, interns Seek grant funding

    Slide 35:Lessons learned

    Stay positive Stay positive – Don’t focus on what’s bad Stay positive – Don’t focus on what’s bad

    Slide 36:Lessons learned

    Stay positive Remain open to change 1. We will never be “done” with our online catalog. Technology will change, our users will change, how they access information will change. Although it’s not usually how it works…It’s our responsibility to be to not only be aware of those changes, but foresee them and adapt to them. Otherwise our resources will not be utilized. 1. We will never be “done” with our online catalog. Technology will change, our users will change, how they access information will change. Although it’s not usually how it works…It’s our responsibility to be to not only be aware of those changes, but foresee them and adapt to them. Otherwise our resources will not be utilized.

    Slide 37:Lessons learned

    Stay positive Remain open to change Don’t let the perfect be the enemy of the good We could have spend years perfecting things…different users are going to have different expectations, experience, and knowledge. Yes, we ideallywant to foresee our user needs, but there is no shame in letting them tell us what they want through usability. We could have spend years perfecting things…different users are going to have different expectations, experience, and knowledge. Yes, we ideallywant to foresee our user needs, but there is no shame in letting them tell us what they want through usability.

    Slide 38:Lessons learned

    Stay positive Remain open to change Don’t let the perfect be the enemy of the good Remember the bigger picture 3. The bigger picture—Don’t get caught up in the little things that ultimately make no difference to the user. Providing access to our collections is a large part of our mission. Therefore, it was more important for us to put ourselves out there in some way. They want to find things. we want them to find our things. Mavisweb provides an virtual open door to our collections. 3. The bigger picture—Don’t get caught up in the little things that ultimately make no difference to the user. Providing access to our collections is a large part of our mission. Therefore, it was more important for us to put ourselves out there in some way. They want to find things. we want them to find our things. Mavisweb provides an virtual open door to our collections.

    Slide 39:Thank you!

    Nadia Ghasedi nghasedi@wustl.edu Cataloging and Preservation Archivist Washington University Film and Media Archive http://www.library.wustl.edu/units/spec/filmandmedia/

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