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Providing Quality Feedback: For Managers and Employees

Providing Quality Feedback: For Managers and Employees. Introduction. Feedback is essential to development. It reinforces positive behaviors, helps employees achieve their goals and allows for course correction.

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Providing Quality Feedback: For Managers and Employees

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  1. Providing Quality Feedback: For Managers and Employees

  2. Introduction • Feedback is essential to development. It reinforces positive behaviors, helps employees achieve their goals and allows for course correction. • Feedback is most effective when it is part of a regular process of inquiry rather than a single conversation.

  3. Examples

  4. Opportunities for Providing Formal Feedback Jan/Feb June/July/Aug Dec/Jan/Feb 1 2 3 Key Goal and Responsibility Setting Mid-Year Discussion Year-End Review

  5. Opportunities for Providing Informal Feedback • Utilize all available feedback channels • Don’t let the challenge of finding time for face-to-face interactions limit the amount of feedback you provide. • While face-to-face conversations is the most common method of delivering informal feedback, it is not the only method at your disposal. • Other feedback channels have been shown to be just as effective as face-to-face, including:

  6. Questions to Consider Reflect Often to Identify Feedback Opportunities: • Ask yourself the following questions each day. This will help you to identify opportunities to provide quality informal feedback and serve as a reminder to provide feedback as soon as possible after the event.

  7. Tips for Employees Key Principles for Providing Quality Feedback: • Receiving quality feedback allows a person to improve their performance by better understanding what is working well and what can be adjusted.

  8. Tips for Managers

  9. Summary Providing quality, timely feedback will reinforce good performance and Our Winning Behaviors.

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