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Nonprofits & Technology Presented By:

Nonprofits & Technology Presented By:. About Design PT. Information Technology support, focusing on nonprofit organizations Over a decade providing IT support in Alaska to over 100 organizations Anchorage: 10 employees Homer: 2 employees Prescott: 2 employees

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Nonprofits & Technology Presented By:

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  1. Nonprofits & Technology Presented By:

  2. About DesignPT • Information Technology support, focusing on nonprofit organizations • Over a decade providing IT support in Alaska to over 100 organizations • Anchorage: 10 employees • Homer: 2 employees • Prescott: 2 employees • Prescott office opened in May, 2013

  3. About Us ChaleaseLinderman Community Development Manager DesignPT – 2010 – Anchorage, Alaska Anchorage Senior Center – 2011 – Anchorage, Alaska Ryan Ridge Technology Development Manager Indiana University – 1997-2008 – Bloomington, Indiana Own IT business – 2009-2011 – Homer, Alaska DesignPT – 2011 – Homer, Alaska

  4. This Workshop Understand technology’s role in your organization now and what you can do to improve it Understand how to plan for technology changes in the future Understand how to use technology the further your mission Understand how to budget for technology

  5. Common Nonprofit Challenges Fundraising & Donor Management Community Engagement Capacity Building & Development Transparency & Financial Management Brand Differentiation Persistent Technology Issues Institutional Retention & Memory

  6. Common Nonprofit Challenges Fundraising & Donor Management • Technology Challenges • Old, donated, & outdated hardware • Mixed makes, models & software • Lack of funding for large capital expenditures • Lack of IT expertise, policies & processes • IT is viewed as an “operations” or “overhead” cost vs. an investment • Over-reliance on volunteers, outside vendors, or sole staff member • Under-budgeting or over-running budgets Community Engagement Capacity Building & Development Transparency & Financial Management Brand Differentiation Persistent Technology Issues Institutional Retention & Memory

  7. Common Nonprofit Challenges What can you do?

  8. Action Plan Create an action plan

  9. Action Plan Build Capacity! Develop a Technology Plan & Budget Build a Stable & Standardized Environment Evaluate & Assess Current Environment

  10. Action Plan Evaluate & Assess Current Environment

  11. Action Plan Critical Eye Evaluate & Assess Current Environment

  12. Action Plan Critical Eye Evaluate & Assess Current Environment

  13. Action Plan Major difference between “mostly working” and “working well” Evaluate & Assess Current Environment

  14. Action Plan & Next Steps Action Plan Build a Stable & Standardized Environment Evaluate & Assess Current Environment

  15. Tech Pyramid for Nonprofits

  16. Tech Pyramid for Nonprofits Social Media Websites & Email Data Management Stable & Secure Infrastructure

  17. Tech Pyramid for Nonprofits Stable & Secure Infrastructure

  18. Building A Stable Environment What is infrastructure?

  19. Building A Stable Environment • Infrastructure • Workstations

  20. Building A Stable Environment • Infrastructure • Workstations • Servers

  21. Building A Stable Environment • Infrastructure • Workstations • Servers • Mobile Devices

  22. Building A Stable Environment • Infrastructure • Workstations • Servers • Mobile Devices • Printers & Scanners

  23. Building A Stable Environment • Infrastructure • Workstations • Servers • Mobile Devices • Printers & Scanners • Backups Your data

  24. Building A Stable Environment • Infrastructure • Workstations • Servers • Mobile Devices • Printers & Scanners • Backups

  25. Building A Stable Environment • Infrastructure • Workstations • Servers • Mobile Devices • Printers & Scanners • Backups Your data

  26. Building A Stable Environment • Infrastructure • Workstations • Servers • Mobile Devices • Printers & Scanners • Backups • Network

  27. Building A Stable Environment • Infrastructure • Workstations • Servers • Mobile Devices • Printers & Scanners • Backups • Network • Software

  28. Building A Stable Environment • Infrastructure • Workstations • Servers • Mobile Devices • Printers & Scanners • Backups • Network • Software • Phones

  29. Building A Stable Environment Building a Stable Environment What does having a “Stable Environment” mean?

  30. Building A Stable Environment Building a Stable Environment • Workstation, Software, OS Standardization • Reliable Network • Centralized Management and File Storage • Implementing Proper Software • Planning for replacement • Why is it important? • Increases internal operational efficiency • Maximizes productivity & work performance • Easier to add new staff members and integrate them more quickly • Improves both internal & external collaborative efforts • Enhanced means of communication • Maintains productivity

  31. Tech Pyramid for Nonprofits Stable & Secure Infrastructure

  32. Tech Pyramid for Nonprofits Data Management Stable & Secure Infrastructure

  33. Data Management Organizational Files & Organizational Data

  34. Data Management Organizational Files • Documents • Letters • Spreadsheets • Quickbooks Files • Application Databases • Multiuser Applications • Software installers

  35. Data Management Organizing Your Organizational Files

  36. Data Management Locate Identify Secure Back up

  37. Data Management • Locate • Centralized storage • Identify • Accounting • Donors • HR • Shared files • Secure • Allow access for specific people/groups • Deny access for all others • Back up • Automatic backups with verification • Proven ability to restore

  38. Data Management Organizational Data

  39. Data Management Organizational Data • People • Volunteers • Donors • Events • Donations • Grants • Equipment

  40. Data Management Organizational Data • People • Volunteers • Donors • Events • Donations • Grants • Equipment

  41. Data Management Organizational Data • People • Volunteers • Donors • Events • Donations • Grants • Equipment

  42. Data Management Organizational Data • People • Volunteers • Donors • Events • Donations • Grants • Equipment

  43. Data Management Database!

  44. Tech Pyramid for Nonprofits Data Management Stable & Secure Infrastructure

  45. Tech Pyramid for Nonprofits Websites & Email Data Management Stable & Secure Infrastructure

  46. Websites & Email Your website is often the first impression of your organization

  47. Websites & Email Your website is often the first impression of your organization

  48. Websites & Email Main Functions • Present your organization • What you do • Who you serve • Contact information • Donation/Volunteer Requests • Program information Secondary Functions Interactivity Integration with Social Media Sales

  49. Websites & Email Steps to a website

  50. Websites & Email Steps to a website Domain Name

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