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Supply Chain Management. By. Mindscape Computing (P) Ltd. Partial Client List Jursa Consulting, Germany. Aufwind.at, Austria. New Millennium Technology Solutions, USA . Data-Soft Technologies, USA Phoenix of East Africa Assurance, Kenya. Motorola India Electronics Ltd, Bangalore.
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Mindscape Computing (P) Ltd • Partial Client List • Jursa Consulting, Germany. • Aufwind.at, Austria. • New Millennium Technology Solutions, USA. • Data-Soft Technologies, USA • Phoenix of East Africa Assurance, Kenya. • Motorola India Electronics Ltd, Bangalore. • Philips Software India Ltd, Bangalore. • Indus League Clothing , Bangalore. • Mitoken Systems Ltd. , Bangalore. • Wipro GE Medical Systems , Bangalore. • Arvind Garments & Mills , Bangalore. • Technology • Oracle Technologies. • Linux , Zope, PHP, Python. • LDAP / Directory Services. • Java - J2EE, IBM Web Sphere. • Microsoft Visual Studio.
Customers Partners Plan Employees Production Deliver Source Employees Supply Chain management ?? • A Supply Chain consists of all stages involved, directly or indirectly, in fulfilling a customer request. • Supply chain management software applications provide real-time systems that manage the flow of product and information throughout the supply chain network of trading partners and customers. • This chain includes many different functions, such as sourcing, productionplanning, warehousing, transportation, and customer service.
Brands using Voyager Voyager is the result of 8 years association with India’s premier distribution companies and their management teams. • Arvind Mills • Arrow • Lee • Wrangler • Citizen Watches • Indus League Clothing • Scullers • Indigo Nation • Ironwood
Voyager – Functional Overview • Customer service • Order Management. • Web Enabled Customer Acct Management. • Fulfillment • Warehouse & Shipping • Picking & Packing • Stock management. • Transportation and freight • Sales Administration. • Invoicing • Receivables • Promotions & Schemes • Product Life Cycle management • Product Design. • Purchase Order Management. • Raw Material Stores. • Production Control. • Business Intelligence - Data Warehouse.
Voyager - Technologies Continuous enhancement • Platform. • Windows 95/98/2000 Workstations. • Windows NT/2000 Server. / Linux / Solaris • Oracle 9i RDBMS. • Microsoft IIS (Web Server). SCM Strategy&Domain • Product Size. • 400 Man months effort. • 450 database tables. • 365 Oracle Forms. • 300 Oracle Reports. • Technology Advantages. • Cost effective Operating Platform. • Scalable Database (PC - MainFrame). • Bar Code Enabled. • Distributed Processing - Lease Line enabled. • Internet Ready Development environment. Cost effective Infrastructure
CFA Field Sales CFA Mumbai MBO MBO Chain stores Distributor EBO Logistics Center Delhi EBO Internet Calcutta Chain stores Distributor Chennai Voyager – Distribution network. * EBO – Exclusive Brand outlet : MBO – Multi brand Outlet : CFA – Clearing & Forward Agent
Logistics Center Voyager – Location wise functionality Order Mgmt Distribution logistics Sales & Receivables Product Sourcing MIS reporting Field Sales Team Internet access to Stock availability Order Booking Customer Order status Customer accts Order Mgmt Distribution logistics Sales & Receivables Spare parts Inventory Regional Office Customer Order Mgmt Distribution logistics Sales & Receivables Internet access to Stock availability Order booking Order status Shipping details Customer Accts CFA & Distributor Data Exchange interface to 3rd party POS systems. ERP EBO , MBO, Chain Store
Voyager – Product Overview Field Sales Portal Customers Partners EBO, MBO Customer Profile Query Orders Warehouse Sales Acct Allocationrules 3rd party integration Business Intelligence Freight MIS Data Warehouse ORACLE 9i RDBMS Product Design Procurement & Inventory Production Corporate Office Logistics Center Regional Office Distributors / CFA Factory
ORDERS FREIGHT ALLOCATION WAREHOUSE SALES ADMIN Voyager – Customer Cycle Overview Place Orders INTERNET VIEW OF PROCESS Customer
Customer service • Segment customers based on their service needs. • Customize the logistics network to the service • requirements of customer segments. • Web based ‘Self Service’ customer interaction.
Type specific Business Rules Security deposit, Sign up fee Brand / Product / Price Adjustment factor. Pivotal sizes- order allocation Pick slip generation criteria Allocation generation Priority Customer Segmentation EBO Chain Stores MBO Portal Distributor Customers Name, Contact Folio Account Payment terms Credit Limit Geography Details Country, Region, State, Town
Place Orders Order Status Despatch Status STA Details Accounts Ledger Receivable Ageing Cheque Utilisation On Hold Reason Stock on Hand Valid Style Report Customer ‘Self Service’ Internet Portal F I R E W A L L Customer W E B S E R V E R Voyager Transaction Server WWW Sales person
Orders • Fulfillment accuracy. • Fulfillment lead time. • Reduce Lost orders. • Status visibility
Order Process Overview Production Plan FG Stock on hand ORDERS ALLOCATION • Booking • Amend • Cancel • Allocation • Stock Reserve • Credit Limit WAREHOUSE FREIGHT SALES ADMIN Orders Valid Style list Pick Slip Stock reservation Place Orders INTERNET VIEW OF PROCESS • Type • WH / Sales channel Bin • Allocation priority • Credit limit • Payment terms • Pick slip generation criteria Customer
Customer specific Lock in Brand Auto Closure Parameter Driven Product Warehouse Customer FG Code Lock in & re use Channel Bin Stop Order Cancellation By Customer Forward Order By Brand / Style Book Today Deliver Later Lost Order Customer Cancel Lock styles for market offer date. Fix allocation process start date Orders Order Entry Phone. Mail. Internet ORDER
Free Stock Allocate against Free Stock Reserved Stock Available to order Report Allocate against Plan Production Plan Company Website E-mail Pending Orders Pending Orders Sales Man Shipping Picking Packing Order Fulfillment Accuracy – Stop Order Allocation process (1) (2) (3) Redeployment Report Invalid Style Report Overbooked Report 1) Salesman inefficiency 2) Supply chain problem 3) Stock availability in chain
Order Status * SOH – Stock on Hand
Customer FG Inward Channel Allocation Product Setup Credit Limit Allocation Priority Channel Priority Alternate SKU Channel % EBO, MBO, Etc Free Stock ALLOCATION Reserved Stock Stk. Reserve Picking Slip Update order Status WH+Customer+Brand+Product+Qty Packing process Invoicing Shipping Allocation process Orders FIFO Free Stock Allocation Criteria 1) Customer 2) Region 3) WHouse All valid Pending Orders
Allocation • Reserve warehouse stock against orders. • Allocation Schedule. • Online – instantly, on order booking. • Batch - daily prescheduled runs. • Online / Batch decision by Customer type. • Allocation Selection. • Specific Customer - All Customers. • Online Allocation - Batch Allocation. • Specific Warehouse / Bin. • Allocate alternate SKU’s based on pre defined rules
Allocation • Applicable Rules for allocation. • Validity of Orders - Order ageing date. • Validity of Customer - Customer Live / Closed • Free stock availability in WH. • Customer priority - Customer Type + Code. • Available Credit Limit of Customer. • Allocation details data is stored for audit reference. • Allocated stock is locked – for pick slip creation.
Order Pick Slip Pack Slip Invoice Order Pick Slip Pack Slip Invoice Order Fulfillment Option I – Many orders to One Invoice M 1 1 1 M M Option II – One order to One Invoice 1 1 1 1 M M * Pick slip generation criteria set up in Customer master
Warehouse & Shipping • Picking efficiency • Inventory accuracy. • Packing efficiency . • Shipment productivity. • Freight management
Warehouse Process Overview Production Plan FG Stock on hand Transporter Setup ORDERS ALLOCATION WAREHOUSE FREIGHT • Carton Detail • Transporter Rate • Delivery details • Freight Bills • Allocation • Stock Reserve • Credit Limits • Pick slip • Pack Slip • Channel wise • Bin reserve • Booking • Amend • Cancel SALES ADMIN Dispatch Documents Freight Bill Payment Pick Slip Stock reservation Orders Valid Style list Pick Slip Pack Slip Place Orders INTERNET VIEW OF PROCESS • Type • WH / Sales channel Bin • Allocation priority • Credit limit • Payment terms • Pick slip generation criteria Material Shipment Customer
Barcode Enabled Portable Scanners FG Valuation Ch. Bin1 EBO Ch. Bin2 MBO Ch. Bin3 Common Ch. Bin ( n) Shipping Documents Allocated Not picked Free Stock Packed, not invoiced Invoiced, Not despatched Transaction Sessions Style wise Channel Allocation % setup Procurement Receiving process Production Warehouse Management Physical Warehouse WH - 1 1st Quality WH - 2 Seconds WH - 3 Showrooms WH – (n) Multiple Warehouses Multiple Channel Bins Stock Classification • Categories • Accuracy • Volumes
Channel Wise Stock Reservation and Distribution • One time setup • Define Multiple sales channels bins. • Define common pool bin. • Inward stock channel wise storage percentage. • Receiving process • Auto splitting of inward stocks as per percentage setup • to relevant bins. • Stock allocation process • Access first bin depending on customer type. If stock • not available check alternate bins for availability. • Cycling through in preset order
Generate Pick slips Free Stock Pick Slips Print Pick slips Pack Slips Reserved Stock Prepare Pack slips Products Invoice Preparation Customer details Invoice Taxes Enter Freight Details Schemes Freight Documents Freight Delivery Details Transport Details Freight Rates Freight Bill Payment Delay Penalty Picking – Packing – Invoice - Freight
Picking & Packing • Pickslip Creation & Printing. • Specific Region. • Specific WH / Bin. • Individual Customer. • Pickslip Rules. • Minimum despatch Qty. • Credit limit check. • Packing Slip. • Pick slip reference with Qty Check. • Without Pick slip reference. • Auto create STA / Invoice – Customer Dependent.
Transporters Freight Region Setup Company Definition Carton Dimensions Associate Details Transporter Details Weight / Cubic Feet conversion Rate / kg Region wise City Delivery duration Penalty for delivery delay
Select carton dimension Packing Slip Carton Weight Details Entry Shipment Advice Details Entry Carton Label. Trip sheet Cum Gate-pass Load Sheet Carton List Shipment Advice Note Print Shipment Documentation Shipment delivery Details Entry Customer Load Transporter File Calculate Rates Apply delay Penalty Freight Bill Preparation Freight Statement Freight Management
Sales Administration • Transaction Accuracy. • Employee productivity . • Statutory documentation & audit trail. • Receivables management.
Sales Admin Process Overview Production Plan FG Stock on hand Transporter Setup Schemes & Promos ORDERS ALLOCATION WAREHOUSE FREIGHT SALES ADMIN • Carton Detail • Transporter Rate • Delivery details • Freight Bills • Invoice • Collection • DB Note • CR Note • Allocation • Stock Reserve • Credit Limits • Pick slip • Pack Slip • Channel wise • Bin reserve • Booking • Amend • Cancel Dispatch Documents Freight Bill Payment Orders Valid Style list Pick Slip Stock reservation Invoice CR Note DB Note Pick Slip Pack Slip Invoice / Collection Place Orders INTERNET VIEW OF PROCESS Material Shipment • Type • WH / Sales channel Bin • Allocation priority • Credit limit • Payment terms • Pick slip generation criteria Customer
Sales Administration • Accurate, Timely, Auditable. • Invoice, Credit Note, Debit Note, Journal Vouchers. • Blank Cheques. • Schemes and Promotions. • Automatic Credit Note Generation. • All GOI Statutory requirements. • Interface to Financial Accounting.
Geography Region Town State Product Style Code * Attribute 3 * Attribute 2 * Attribute 1 * Brand Sleeve * Product Size * Customer Folio Account Customer Type Individual Discount Discount % Discount Amount No of Pieces * Optional Duration Value Discount Invoice based Discount Promotions & Schemes Calendar Duration Grand Sale Attribute 3 Up to 50% OFF Style Code
Product Lifecycle Mgmt • Inventory carrying costs. • Product development cycle Mgmt. • Common raw material list. • Product attribute information.
Design and Production • Design creation • Desk loom (prototype) Management • Brand wise design allocation • Style (Fabric) Indent to Purchase System. • Purchase Order Management integration • Code creation Process for Finished Goods • Styling attributes for a Finished Goods. • Attribute wise Analysis for Design /Desk loom • Pricing • Work Order preparation • Work Order Release • Work Order Closure • Warehouse receiptsto WO closure • Work Order Status reports
Purchase Orders • Purchase Requests (Indents). • Purchase Order (PO) preparation. • Raw Material with RM stores receiving link. • Finished Goods with Warehouse receiving Link. • Automatic PO closure with receipt tolerance. • Multiple delivery Schedules. • Local / Import Purchase Orders. • Purchase Order Status reports. • Vendor Management. • Vendor Performance Rating.