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NLMS Pilot Overview

NLMS Pilot Overview. Oxford Radcliffe Hospitals NHS Trust Ashley Thornley. Prior to Pilot. ESR OLM No self-service No proxy server E-learning software installed on most PCs Some e-learning Manual transfer of data in ESR learning record. Our objectives from the pilot .

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NLMS Pilot Overview

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  1. NLMS Pilot Overview Oxford Radcliffe Hospitals NHS Trust Ashley Thornley

  2. Prior to Pilot • ESR • OLM • No self-service • No proxy server • E-learning software installed on most PCs • Some e-learning • Manual transfer of data in ESR learning record

  3. Our objectives from the pilot • Would the NLMS work within the ORH environment • To eliminate the need for manual transfer of data into the ESR learning record

  4. Prior to commencing pilot • Appointment of an e-learning lead • Involvement with HR, ESR administration, Learning and Development and IT • Local server • Checking current e-learning was SCORM compliant

  5. User Testing • 50 users from a variety of clinical and non-clinical departments • Tested both national and local content • User guides and evaluation forms given out • Positive feedback with some issues re playing content

  6. Problems with testing • Lack of time and commitment from users • Lack of understanding about the importance of testing • Issuing usernames and passwords • System not working

  7. Feedback • Frustration with system logging them out • Not being able to move through course • Marking as incomplete when user feels that they have finished. • Not always able to take assessments • Needed user guides • Some very positive feedback

  8. “Good interface and easy navigation. All the links worked plus the design was uncluttered and user friendly”Infection Control “As a learning tool, I feel it is very beneficial and should be easy to access as long as the staff using it are relatively computer literate and that they have computer access.”

  9. Recommendations for testing • Review how testing is carried out • Group sessions • One main contact to push users • Longer testing time • Decide what works best for you

  10. Issues to be resolved • Tracking into ESR is not satisfactory at present • Some national courses are not working as expected

  11. Lessons learnt • Full support required from • User testing • IT • HR • Learning and Development • Allow time and resources to manage and develop pilot • Have a ‘buddy’ 

  12. Way forward • Recommend that the Trust continues to roll-out the NLMS • Continue with an e-learning lead • Promote e-learning • Training with handouts • Maybe some sort of helpdesk • Continuation of development of local content

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