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Challenges to Telehealth in Academic Medicine. Alex Nason Program Director Office of Telehealth and Interactive Learning. Historic Billings Building. New Clinical Building. Expanding Our Global Presence. IT @ JHM - Critical Juncture. ‘Entity centric’ to ‘Patient centered’
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Challenges to Telehealth in Academic Medicine Alex Nason Program Director Office of Telehealth and Interactive Learning
IT @ JHM - Critical Juncture • ‘Entity centric’ to ‘Patient centered’ • Single tightly integrated solution • Patient centered care requires coordination of care across JHM • Enable operational efficiencies, cost controls, and productivity • Achieve quality and patient safety well beyond meaningful use • Requires careful TCO and ROI analysis • Require redesign of care
The Origins of JHM • Education • Clinical Care • Research
Challenges • Human Factors and Culture • Acceptance by Physicians/Patients/Users • IT Department • BYOD/Security • Reimbursement • Costs • License / Regulatory • Evaluation and Research
Challenges • Business Planning – Sustainability • Training • Communication • Cultural Considerations • Environment • Local Legal Issues • Time Zones (DST)
Real World Problems • Acute Care Response • Stroke • Chronic Disease Management • Diabetes, Obesity, CHF • Physician Shortages • i.e. Intensivists • Global Issues • Pandemic Flu • SARS • Hurricane Katrina - Asian Earthquake • Bio-terrorism • Global Economics
Things to Consider • Social Networks / Social Media • Wisdom of Crowds • Education / Training • Security/Theft • Accountable Care Organizations • Patient Protection and Affordable Care Act • Research….Research…Research • Clear question • Documented approach • Efforts to ensure VALIDITY
A Whole New Mind – Daniel Pink • Left Brain • Sequential • Logical • Textual • Right Brain • Holistic • Intuitive • Non-Linear