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Leading People Through Turmoil & Change . . . Without Losing Your Mind Peg C. Neuhauser. “Takes a licking and keeps on ticking.”. Top Ten Signs of Burnout. 1. You think about how relaxing it would be if you were in jail right now. 2. Your DayTimer/Work Planner exploded a week ago.
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Leading People Through Turmoil & Change . . .Without Losing Your MindPeg C. Neuhauser
“Takes a licking and keeps on ticking.”
Top Ten Signs of Burnout 1. You think about how relaxing it would be if you were in jail right now. 2. Your DayTimer/Work Planner exploded a week ago. 10. You’re so tired, you now answer the phone with just: “What?” 3. You leave for a party and instinctively bring your ID badge. 4. You don’t set your alarm anymore because you know the pager will go off before the alarm does. 5. Visions of the upcoming weekend help you make it through Monday. 6. You have so much on your mind, you’ve forgotten how to login. 7. You wake up to discover your bed is on fire, but go back to sleep because you just don’t care. 8. Your garbage can is your “in” box. 9. Your friends call to ask how you’ve been and you immediately scream “Get off my back!!”
Don’t Wait for the Right Circumstances If You’re not Dead, It Can’t be That Bad It’s Skill That Takes Practice Nobody’s Perfect Don’t Look Back 5 Key Messages from the Interviews
Think of yourself as a sprinter… …instead of a marathoner. Adapted from: The Corporate Athlete By Jack L. Groppel, Ph.D
Energy Recovery Rituals Every 90-120 minutes you need an energy recovery action.
Take spontaneous breaks for chocolate and take someone with you
Managing Expectations Change Process Starts “Everything looks like failure in the middle.” Morale Journey Through Hell TIME
Morale Morale Morale Morale Morale Morale TIME TIME TIME TIME TIME TIME TIME TIME Morale Morale The Changes Keep Coming
Create the Sweep Effect • You only need 25% of the population committed to the cause. • There is a hard core terminally negative (10-15%). • Focus the majority of your energy on the committed core and sweep the rest along.
Connectors Inside the Group Randy Alex Doug Julia Joan Kate Jean Alan Carol Eric Lisa Pat
Connectors Across Groups Mandy Jim Randy Kim Doug Julia Jo Ben Alex Kelly Jean Gene Carol Ken Eric Joan Alan Melissa Pat Mary Mark John Bob Bill Joyce Denise Ann Mary Janet Jerry
Ripen Carefully • Understand that “ripening the issue” is the most dangerous phase of the change process. • Ripening comes in the early stages right after coming up with the original idea for the change. • What is the power org chart for this change? • Gaining some momentum of interest or enthusiasm about the idea.
Stay Separate One dominates and absorbs the other Blend the best of both After a Merger Three culture goals after a merger
Be careful how you tell your story. You’re the one who has to live with it.