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India Post Empowering &connecting India. Our Vision. India Post’s products and services will be the customer’s first choice. Our Mission. Organizational Structure. DIRECTORATE. Director General Posts. ARMY POSTAL SERVICE. CIRCLE. Chief Postmaster General.
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Our Vision India Post’s products and services will be the customer’s first choice.
DIRECTORATE Director General Posts ARMY POSTAL SERVICE CIRCLE Chief Postmaster General Postmaster General REGION CIRCLE STAMP DEPOT POSTAL STORE DEPOT MAIL MOTOR SERVICE POSTAL DIVISIONS Superintendent RMS DIVISIONS DISTRICTS Administrative Structure INDIA STATE Superintendent Superintendent DISTRICTS Manager POSTAL SUB DIVISIONS IP / ASP RMS SUB DIVISIONS IRM / ASRM
India Post – The Last Mile reach Urban POs (10.34%) Rural POs (89.76%) Post Offices 1,55,204 Departmental Post Offices 25,651 Extra Departmental Post Offices 1,29,553 2.20 lakh Departmental Employees 2.80 lakh Extra Departmental Employees 12,604 computerized and networked Post Offices. On an average, a post office covers an area of 21.2 sq. km and serves 7,175 people. Empowering and Connecting India
Operational Structure(Postal) TOTAL POST OFFICES: 1,55,204 BRANCH POST OFFICES: 1,29,553
RECORD OFFICE HEAD RECORD OFFICE SUB RECORD OFFICE RECORD OFFICE SECTIONS MAIL OFFICE SORTING MAIL OFFICE TRANSIT MAIL OFFICE SECTIONS Operational Structure(RMS)
India Post Largest and Oldest Postal System in the world Net work of 1,55,204 POs out of which 1,29,553 are Branch Offices Serving the people since 1854 12604 POs are computerized and it will be extended to Branch Offices in 11th Five year Plan
India Post – Services Offered Empowering and Connecting India
Mail Services Mail Empowering and Connecting India
India Post – Savings Bank Empowering and Connecting India
India post is the country’s largest savings bank with deposits of more than Rs.3,54,340 crore i.e. 16% of the total deposit of banking sector More than 1 million people daily visit to post offices India post –symbol of Government authority with extensive link to rural network than any other Government department. Can play a crucial rule in financial inclusion of rural sector
India Post - Remittance Services Empowering and Connecting India
Insurance Services Insurance Empowering and Connecting India
Insurance Services – Investment Board Insurance Empowering and Connecting India
Second largest life insurance provider Dedicated and trusted workforce
Retailing Retailing Empowering and Connecting India
Increased Business from BSNL & RPLI, e-post, at grass root level by effective marketing and customer satisfaction Identify new area of business development Develop Small Saving scheme at BO level. Concentrate on after sales service in each product
BRANDING • India Post logo a visual link in communication • It’s the corporate identity of India Post • Wings show conscious efforts to maintain continuity of communication • Its represents dynamism, Speed, elevation, aspiration and action
Bhartiya Dak in Hindi & India Post in English depicts corporate name • Red colour its traditional association with postal services & embodies passion, power & commitment • Orange communicates hope, joy & happiness
SOCIAL COMMITMENT 72% of the Indian population is in rural areas and 26% lives below poverty line. 89.76% of the post offices are in rural areas. India post is actively involved in MGNREGS which is one of the most important povert alleviation programme of Government of India. A Post office serves 21.2 Sq. km. covering 7175 people on an average
To benefit the rural areas we are associated distribution of cash in various welfare scheme • MGNREGS(National Rural Employment Granted Scheme) • Social security schemes of state govts • Tie up with other business unit e.g. BSNL, Electricity Boards, Municipal Corporation, SBI, • Collection of data for rural CPI
TECHNOLOGY • >12000 Post offices are computerised: selected officials are given computer training to support the postmasters in ensuring smooth functioning of computerised offices • Proposal to establish NDC (National Data Centre) to connect 817 Head Post Offices • Tracking facility for speed post and eMO • Introduction of Internet base services like e-post, e-payment, Electronic Money Order, Instant Money Order, International Money Transfer Service,web based grievance handling etc • Web based MIS for monitoring all service • Virtual post office
NETWORKING OF POST OFFICES SO BO HO SO BO NATIONAL DATA CENTRE SO BO HO SO BO