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Presentation presented to: N10 November 19, 2004

Presentation presented to: N10 November 19, 2004. Who is BroadVoice. BroadVoice is a privately funded Internet Telephony Service Provider (ITSP) that distributes its service through its own retail brand, agent channels, affinity partnerships and wholesale opportunities.

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Presentation presented to: N10 November 19, 2004

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  1. Presentation presented to: N10 November 19, 2004

  2. Who is BroadVoice • BroadVoice is a privately funded Internet Telephony Service Provider (ITSP) that distributes its service through its own retail brand, agent channels, affinity partnerships and wholesale opportunities. • We serve the consumer and business market • BroadVoice operates on a “bring your own broadband” model similar to companies like Vonage, AT&T Call Vantage, Lingo and Packet 8 • BroadVoice launched its retail service in April, 2004 and today we offer IP telephone service globally with subscribers in 45 countries and all 50 states. • We offer a choice of phone numbers in 35 states and 1,500 US cities and towns and 41 cities in the UK. • We are growing at a rate of 3,000 lines per month in our 7th full month of operation. • In August, BroadVoice launched a private label test offering with a major US RBOC. That RBOC has recently signed to roll out in all of its service States.

  3. There are many forms of VoIP, not all are created equally IP PBX Usually premises based Savings based on productivity, MAC and wiring Almost always proprietary Little to no call savings Players include: Cisco Avya 3 Com IP Centrex Hosted by the service provider Savings based on LD, productivity, MAC and sometimes wiring Standards based (SIP or MGCP) Players include Vonage GO Beam Verizon BroadVoice What does VoIP mean to you?

  4. Total cost of ownership drivers (left to right): PBX less than Centrex: PBX costs less than recurring Centrex charges, reduced costs for unbundled access, costlier phones IP PBX less than PBX: IP PBX shows higher CapEx for equipment, on-net site-to-site calling, costlier CPE for converged voice/data network, but offers improved productivity IP Centrex less than IP PBX: IP Centrex service charge more than IP PBX cost, converged T1s less vs. PRIs, wider choice for phones, and no costly staff for support, productivity is wash TCO Comparison 1Includes convergence savings 2Includes local minutes

  5. Network Typology Point of Presence Data Center Softswitches MediaGateways Private IP IMT SS7 PSTN Public IP Network Broadband Access ATA IAD Router AnalogPhones KTSPBX IP Phones PC Clients Customer Premises

  6. Typical ITSP Plans

  7. “Unlimited” service from $ 9.95 to $ 29.95 Area Code Selection Voice Portal Caller ID w/ Name Local Number Portability Speed Dial 8 and 100 Call Waiting w/ Name E-Mail Call Notify Chat Lines Distinctive Ring E-Fax 3-Way Calling 1-800 Package Call Return / *69 Outlook Integration Simultaneous Ring Web and Phone Based Voicemail Universal Voicemail Directory Assistance Referral Credits Real-time Call Detail Low International Rates Enhanced Call Forwarding Call Filters Conference Calling Additional Numbers - Any City Music on Hold Broadband Down Redirect Anonymous Call Reject Online Account Management Auto Attendant Shared Call Appearance Group Messaging 24/7/365 Customer Support Repeat Dialing 30 Day Money Back Guarantee Value and Features Basic & Advanced Features that are included: Premium & Value Added Services:

  8. SIP enables new services Presence, Mobility, User preferences Selected for 3G Cellular Shipping with Microsoft OS Basis of Presence, IM & VoIP in Messenger SIP is the Standard

  9. Converged Applications Real-time Communication Voice, Video, Data, Text, Wireless, Telecom, Internet Devices PC, Laptop, Tablet PC, PDA, Cell phone, pagers SIP Based Services & Applications Business Application Integration CRM, ERP, Web Services, MS Office, Sharepoint Poral, Project Server etc. Services Conferencing, IM, Presence, Mobility, Sharing

  10. Explosion of SIP Endpoints

  11. Typical Analog Telephone Adapter

  12. Move Quickly and Innovate • In the near term, we will introduce: • Presence enabled services • Deployment of wideband codec and dynamic codec that covers jitter and packet loss • More integration between home, office and mobile systems • Soon after, we will offer: • Innovative multimedia devices • Full vXML IVR with voice recognition in multiple languages • Instant Conferencing and information services Better than PSTN voice quality • Wideband CODECs will provide better audio quality • Audio technologies will merge with VoIP • MP3, ring tones and ring back, speech recognition • Implementation of SIP-based video • BroadVoice was the first VoIP provider in the US to offer a WiFi handset for PSTN calling in partnership with Pulver Innovations • Very early, but shows great promise • Continued innovation is key to success

  13. David Epstein President 978-418-7310 – Direct 978-418-7410 - Mobile depstein@broadvoice.com Thank You for Your Time

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