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Business Process Modeling For VDOT – A Demonstration with the Integrated SYIP/STIP Presentation to the Steering Committee November 9, 2004 Center for Risk Management of Engineering Systems and Department of Systems and Information Engineering University of Virginia www.virginia.edu/crmes/stip.
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Business Process Modeling For VDOT – A Demonstration with the Integrated SYIP/STIPPresentation to the Steering CommitteeNovember 9, 2004Center for Risk Management of Engineering Systems and Department of Systems and Information Engineering University of Virginiawww.virginia.edu/crmes/stip
Steering Committee Virginia Transportation Research Council Wayne Ferguson
University of Virginia 2004 – 2005 Research TeamJim Lambert - Associate Professor Rachel Jennings - Graduate StudentAndrea AlibertiJef Benbanaste Seon-Ho ChoiIsabelle EstripeautJames PerryDaniel Streufert 2003-2004 Team Priya Sarda – Graduate StudentRyan TiffanyEric IssadoreRory Smith
Agenda • Overview • Case 1 – MPO Process • Case 2 – Public Involvement Process • Case 3 – Urban and Secondary Road Processes • Case 4 – Amendment Process • Compatibility of Process Modeler with other Applications • IDEF Implementation at VDOT • IDEF Software Hands-On Session • Discussion
Motivation • SYIP/STIP business process spans many divisions and activities across VDOT • Need to focus and bound SYIP/STIP business process modeling that is supportive of current FHWA-VDOT initiatives • IDEF documentation should provide a basis for action and remedies to current process deficiencies • IT Administration Division builds and maintains over 60 major systems across the agency, including iSYP
Goal • Develop business process models of Virginia’s highway and transit construction program with the integrated definition (IDEF) standard that is used across diverse applications of systems engineering. • Interact with agency managers who are involved in process reengineering. • Test and evaluate commercial software including Process Modeler ™ of Computer Associates, Inc. • Consider impact to the financial management of over 1500 construction projects and over a billion dollars of annual investment in transportation.
Process Modeling Methodology • Capture description of a process and the network of relations that exists between processes • Record the raw data resulting from fact-finding interviews in systems analysis activities • Document the decision procedures affecting the states and life-cycle of critical shared data, particularly manufacturing, engineering, and maintenance product definition data • Manage data configuration and change control policy definition • Make system design and design trade-off analysis
Activity IDEF (Integrated Definition) Structure
Data Needs for IDEF • Activities • Objective • Title of responsible department/s • Inputs • Controls - consist of legislation, regulations, and policies related to the system • Mechanisms - refer to the elements that accomplish the actions of the process, such as people, manual or automated tools, established procedures for holding hearings, etc • Outputs • Key decisions • Impacted activities • Estimated duration • Related models/diagrams
IDEF Diagram Source: http://www.idef.com/Downloads/pdf/Idef3_fn.pdf
STIP/SYIP Process Models • Created Several Process Models • Used IDEF3 • Merged into one large process model • Some of activities had sub-activities Above: STIP Process Model Left: IDEF3 Description
STIP Development Process – Flow Diagram Source: Development and Financial Constraint of Virginia's STIP (2002). Joint FHWA/FTA/VDOT/VDRPT Process Review
STIP Development Process: IDEF Example - Tree Diagram View 1 2
Revenue Forecasts – Flow Diagram Source: Development and Financial Constraint of Virginia's STIP (2002). Joint FHWA/FTA/VDOT/VDRPT Process Review
Approach • Set up an interview with employee from MPO • Prepare a set of questions and objectives that match IDEF standard • Conduct the interview • Verify the information gathered with existing information (e.g. local district, VDOT websites) • Dissect information to specific IDEF elements • Use information to build the IDEF0 models for MPOs
Building IDEF Model • Determine the activities to model
I/O, Constraints, Mechanisms Constraints • Implement inputs, outputs, constraints, and mechanisms Inputs Outputs Mechanisms
Additional Details • Add additional details to activities
MPO Sub-Activities • Add sub-activities underneath a main activity
IDEF Model: Public Involvement • Advertising • 30 day in advance requirement • 1 week in advance requirement • Public hearing • Transportation projects presentation • Public comments • Comment posting • STIP for public review • Final STIP • Embedded comments • Public notice of final STIP Virginia Department of Transportation. Public Involvement: Your Guide to Participating in the Transportation Planning and Programming Process http://www.virginiadot.org/infoservice/resources/Final%20PI%20Guide.pdf
Analysis of Public Involvement Activities 1. Advertising • Advertising requirements of VDOT: • 30 days in advance • 1 week before the hearing • Mechanisms used for advertising: • Newspapers • TV • Radio • Kiosks • Internet • VDOT and DRPT officials receive comments from citizens Virginia Department of Transportation. Public Involvement: Your Guide to Participating in the Transportation Planning and Programming Process http://www.virginiadot.org/infoservice/resources/Final%20PI%20Guide.pdf
Analysis of Public Involvement Activities 2. Public Hearing • VDOT or DRPT present STIP projects in a public location • Information is provided on how to make follow-up comments • VDOT submits a draft of the STIP for public revision • VDOT and DRPT offices • Public libraries Virginia Department of Transportation. Public Involvement: Your Guide to Participating in the Transportation Planning and Programming Process http://www.virginiadot.org/infoservice/resources/Final%20PI%20Guide.pdf
Analysis of Public Involvement Activities 3. Comment Posting • Comments from the public hearing: • Posted on VDOT’s and DRPT’s website • Evaluated and embedded in the STIP 4. STIP Public Review • Draft of the STIP: • Submitted for public review • Access in public libraries and VDOT and DRPT offices • Citizens submit comments Virginia Department of Transportation. Public Involvement: Your Guide to Participating in the Transportation Planning and Programming Process http://www.virginiadot.org/infoservice/resources/Final%20PI%20Guide.pdf
Analysis of Public Involvement Activities 5. Final STIP • Corrected version of the STIP based on the comments made by the public • Formatted to fit federal requirements • Submitted to USDOT • Submitted for public access 6. Public Notice of Final STIP • The public can access the final STIP for personal reference • VDOT and DRPT use newspapers and their websites to announce the final STIP Virginia Department of Transportation. Public Involvement: Your Guide to Participating in the Transportation Planning and Programming Process http://www.virginiadot.org/infoservice/resources/Final%20PI%20Guide.pdf
FHWA’s Review on Public Involvement • FHWA’s Guidelines of procedure: • Acting in accord with basic democratic principles • Continuous contact between agency and non-agency people throughout transportation decision-making • Use of a variety of public involvement techniques • Active outreach to the public • Focusing participation on decisions • Steps to plan and implement a public involvement program: • Set goals and objectives for your public involvement program. • Identify the people to be reached. • Develop a general approach or set of general strategies • Flesh out the approach with specific techniques. • Assure that proposed strategies and techniques aid decision-making to close the loop. Evaluation of Public Participation in Virginia, Review by FHWA, 2002 http://www.virginia.edu/crmes/stip/Statewide+Planning+VDOT.pdf
STIP Development Process Source: Development and Financial Constraint of Virginia's STIP (2002). Joint FHWA/FTA/VDOT/VDRPT Process Review
Tentative Program Planning Source: Development and Financial Constraint of Virginia's STIP (2002). Joint FHWA/FTA/VDOT/VDRPT Process Review
Secondary Roads Planning Source: Development and Financial Constraint of Virginia's STIP (2002). Joint FHWA/FTA/VDOT/VDRPT Process Review
Urban Programs Planning Source: Development and Financial Constraint of Virginia's STIP (2002). Joint FHWA/FTA/VDOT/VDRPT Process Review
MPO Planning Source: Development and Financial Constraint of Virginia's STIP (2002). Joint FHWA/FTA/VDOT/VDRPT Process Review
Public Involvement Toolkit A Public Involvement Toolkit should be implemented for the selection of Public Outreach techniques. Minnesota’s Public Involvement Toolkit VTRC’s Proposed Toolkit Source: VDOT and VTRC 2003 Phase II Report
Research Methodology • Collect Information • Organize Information • Apply Information
Collect Information • Schedule an appointment for a phone or personal interview with an upper level employee within appropriate division • Prepare a set of questions that will answer objectives described by the IDEF model • Conduct the interview at the scheduled time
Organize Information • Combine interview notes with other outside information to compile a comprehensive collection of relevant information • Organize information into individual elements described by the IDEF standard
Apply Information • Apply the information to the elements and create an IDEF model
Preliminary Engineering • Inputs: analysis • Controls: budget and requirements • Mechanisms: groups working on PE effort • Output: draft of programming resolution
Right-of-Way • Inputs: draft of programming resolution • Controls: budget, utility and residential constraints, and requirements • Mechanisms: drafts from FHWA • Output: authorized right-of-way, and approved programming resolution
Contract for Construction • Inputs: authorized right-of-way, approved programming resolution, federal and state authorization • Controls: budget and requirements • Mechanisms: external bidders • Output: awarded contract