Public Computing Centers & Your Community!

1. Public Computing Centers & Your Community! High Plains Library District PCC Kick Off Presentation January 19, 2011

2. Welcome • Introductions • Today’s goals: • understand what a public computing center is and why you were invited • be aware of the funding source (BTOP) • understand next steps and timeline as we move forward • get your questions answered regarding the PCC opportunity

3. Agenda • 9:00 Welcome - Janine Reid, Executive Director, HPLD • 9:10 Goals of the project - Sharon Morris, Director, Library Development, Colorado State Library • 9:30 US Impact Study: Opportunity for All - Janine Reid • 9:50 Break • 10:00 • Overview - Janine Reid • Timeline & responsibilities - Rita Kadavy • Awareness campaign - Kelli Johnson • About the setup - Susan Staples • 11:00 Questions • 11:45 Scheduling - Gail Craig • 12:00 Lunch

4. Sharon Morris, Director, Library Development History of grant idea development        Overview of grant Project goals          Measurements and evaluation

5. Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries Key Findings and Highlights from the U.S. Impact Study research, released 3/25/10 Conducted by the University of Washington, sponsored by the Institute for Museum and Library Services and the Bill & Melinda Gates Foundation

6. Data Collection Coverage Case studies: 4 libraries; 280 interviews Telephone survey: 2,045 users & 1,131non-users Web survey: 401 libraries; 44,881 completed surveys

7. Library Users and Public Library Internet Users U.S. Population Age 14 and Older Library Visitors 69% of population Public Library Internet Users 32% of population 45% of library visitors

8. Public Library Internet Use by Age

9. Availability of Alternative Access to the Internet When I'm at home my brother is always hovering over me trying to get at the computer even when there's another one in the other room. I love "Google Earth" and can only access it at the library! My laptop at home (with a dial-up connection) doesn't have enough processing power to run it properly. 22% of users rely on the public library as their sole source for computer and Internet resources 78% have regular access at home, school, or work. I use the library computer when my computer lets me down. I have also used the library for purchasing things online when I wasn't sure about the security of my own computer. When I first moved, I was unable to get Internet connection at my home, so I used my local library's Internet for about 2 weeks.

10. The Importance of Public Library Internet Access

11. Q: What do people accomplish with library computers? I use it to visit the Fiction L lists to get ideas on books I might want to read. I often use Microsoft Word to compose and print. I've used it to look up criminal records and property assessments. I've used it to research travel, read arts reviews, and print out articles. The library Internet connection is like a card catalog used to be--one thing leads to another. I print things since I don't have a printer, look up #s, maps, recipes, look at the weather, use Better Business Bureau website, book hotels, make travel plans, purchase flight &/or bus tickets, etc., compare products, find out more info about products, manage my blockbuster online account, keep track of movies, learn about more ways to be green, etc., listen to radio & watch music videos with headphones, etc. A: Just about everything!

12. How do People Use Library Internet Connections?

13. Education 42% of users engaged in educational activities

14. Employment 40% of users engaged in employment activities 3.7 million people got hired after using library computers to submit applications

15. Health & Wellness 37% of users engaged in health & wellness activities 11.4 million people changed their exercise habits after using library computers to learn about fitness

16. And More!!! For immigration, there is a whole family that we’re helping. There were online forms that they had to fill out, but they didn’t speak English that well so we had to get visa renewal forms for them. Sometimes I’ll do online bill payments for my computer, for other credit cards, and I’ll check my bank balance. That’s a normal day at the library. 34% of users looked for Government & Legal information 33% of users engaged in Community or Political activities 25% of users conducted Financial activities I watched all the debates online with the Greeley Tribune. It was so convenient! We used the Internet to develop a working donor list to provide funding for an international problem solving competition. I remember after the tornado in Windsor, we had people on computers in the libraries in Greeley trying to connect with their families..

17. HIGH PLAINS LIBRARY DISTRICT Public Computing Centers throughout Weld County are intended to provide more, and more convenient, access to broadband and e-services.

19. Overview • A PCC is… • Established examples • Selection criteria • Partnership

20. Project Resources (who does what)

21. Timeline: Important dates • Project schedule: • January: • 1.19.2011 - Meeting of PCC Partners • 1.19.2011 - MOU distributed to partners • February: Finalize PCC Details • 2.1.2011 - Email pcc@highplains.us to formalize an intent to participate • 2.14.11 - HPLD conclude meetings with Partners – final roles and responsibilities • 2.18.10 - Schedule resources for facilities work (electrical, furniture, etc.) (to be completed in March) • March: Prepare Facilities • 3.1.11 - Signed MOU’s returned to HPLD • 3.2 – 3.30.2011 Facilities work to be completed for power, data, electrical and furniture. • Some sites cannot be made ready in March. Adjust schedule for those that can’t be ready in March. • April: Install Computer Services • 4.1 – 4.30.2011 - Computer services installation • 4.30.2011 - Initiate site advertisement • May: Complete Staff Training • 5.30.2011 – Staff Training complete • 5.30.2011 – Initial Advertising complete • June: PCC available for Use • TBD – PCC site ready for soft or more formal opening • Understand roles and responsibilities: different for each site.

23. Installed at your Site Internet • Available on the Computers • Filtered internet • Office Suite • Word • PowerPoint • Excel • Access • Library online resources including • Hundreds of training clips • Online Consumer Reports • Resume services • Reserving meeting rooms • Laptop checkout • Calendar of Events WEB FILTER Network Cabinet

24. Questions to Expect • How do I access the computers? • I cannot login to the computer. • Can I print? • Can I extend the time left on my computer? • Can I reserve a computer in advance? • I get a blocked message when accessing certain sites. • Can I download iTunes (or other apps) on these computers? • Can you help me with my resume/with this database/other library-related function?

25. And Finally… and… • Schedule the initial meeting to discuss : • site visits • roles and responsibilities • furniture • number of computers • finalizing the schedule