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CalNENA 2011 ROUTING ON EMPIRICAL DATA RED PROJECT Presented by Jim Thompson California WE9-1-1 Project Manager Februar

2011 CalNENA, February 1-2. RED Project Motivation. In 2007 we identified that 42% of the 11.6M wireless (Cell Phone) calls received in California were not being answered due to an overwhelming number of wireless 9-1-1 calls (72%) being routed to the CHP 9-1-1 call centers. To address the issue, t

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CalNENA 2011 ROUTING ON EMPIRICAL DATA RED PROJECT Presented by Jim Thompson California WE9-1-1 Project Manager Februar

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