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Outcomes for our sector

The big question - Why does Government purchase, and why you provide, the services we do? What outcomes do consumers (clients) want What outcomes do services want? What outcomes does the community want? Once we know what we want to achieve how do we measure it?. Outcomes for our sector.

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Outcomes for our sector

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  1. The big question - Why does Government purchase, and why you provide, the services we do? What outcomes do consumers (clients) want What outcomes do services want? What outcomes does the community want? Once we know what we want to achieve how do we measure it? Outcomes for our sector

  2. Conceptualising the change

  3. Episodes completed as planned – DAO target of 74% Existing pre-post treatment evaluation forms Physical Health Mental Health Relationships Alcohol or other drug use Satisfaction with service Median collection rates 69% for start of treatment, and 43% for end of treatment (July-Dec 2011) Current approach to outcome measurement

  4. SIMS Evaluations July – December 2011 Average Evaluation Scores Treatment Start vs. Treatment End

  5. Are we focussed on the right things? What other approaches to outcomes are worth examining? What other ways of are there for measuring outcomes? Future directions in outcomes

  6. Australian Treatment Outcomes Profile Scott Miller’s Outcome and Session Rating Scales Discussion Future directions in outcomes

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