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Aged Terminated Customer Report

Aged Terminated Customer Report. Through Utility Billing. Utility Billing Main Menu.

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Aged Terminated Customer Report

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  1. Aged Terminated Customer Report Through Utility Billing

  2. Utility Billing Main Menu To access the Aged Terminated Customer Report, select option 6–Delinquent Accounts, from the Utility Billing Main Menu. This option can be accessed either by typing 06 and pressing <ENTER>, of use your arrow keys to highlight the menu option and press <ENTER>.

  3. Aged Terminated Customer Report Use the Aged Terminated Customer Report to see accounts that have terminated and left balances due. This report can be used to send collection letters or transfer balances to other accounts. When printed for credit balances only, it can be used to determine which accounts are due refunds. To do this, select option 10, and hit <ENTER>.

  4. Date on Report The Date on the Report is not used to determine the accounts that will print on the report. It defaults to the current date and doesn’t need to be changed.

  5. Routes to Print Enter a range of routes to include on the report. Leave these fields blank to include all routes.

  6. Dates Finalled to Print Enter a range of final dates to include on the report. If you are printing this report on a monthly basis, the range of dates might be for the previous month (05/01/2003 to 05/31/2003).

  7. Omit Collection Agency Codes Answer Y to omit customers with a collection agency code. If an account has a collection code, it has already been sent to collection.

  8. Credit Balance Only Answer Y to print customers with a credit balance only. You might answer Y if you wanted a report of all finalled customers with credit balances so you can refund them.

  9. Current Amounts Due Answer Y to include customers with current amounts due. Answer N to exclude customers with a current amount due on screen 1. The amounts due are rolled in the aging fields as the billing is done each month.

  10. Report Sample The Aged Terminated Report prints the account number, customer name, mailing address, status, total due, aging amounts due, in process amounts, date finalled and transfer to account number.

  11. The END Note: You can close this window to return to LGDPC’s How-To Presentations Page.

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