Building Success through Skill Development

1. Building Success through Skill Development Sponsored by University Classified Staff Council Presented by Vicky Esse Human Resources January 30, 2013

2. University Classified Staff Council • Our Vision • Our vision is to recognize all classified staff as important in achieving the university’s mission and vision. • Our Purpose • We provide continuing learning and development opportunities for classified staff and mentor others to achieve excellence as individuals and as an institution. • The UCSC membership consists of • Elected representatives from each operating unit • One member appointed by the President • One member appointed by the Affirmative Action Officer • Additional ex-officio members • Full-time classified employees who have fulfilled the obligations of their probationary employment period. • Committees • Members volunteer to work on five (5) committees: • Communications • Elections • Educational Awards • Staff Development • Staff Recognition • Our home page • To learn more about the UCSC, please visit our website at www.uth.tmc.edu/ucsc/

3. Welcome Reminders: • Ask questions at any time. • Please identify yourself if you are speaking from an off-site location. • If you mute your speaker, don’t forget to turn it on when asking a question. • Please turn your cell phones on vibrate, silence or off.

4. Session Objectives The purpose of this session is to: • Identify skills companies want or require in an employee • Discuss the need for self assessment • Review your UTHealth goals to see if they reflect these skills • List helpful resource links

5. Life Long Learning

6. Life Long Learning and Development

7. Exercise

8. Selection Exercise • Team Player • Interpersonal Skills • Organizational Skills • Time Management Skills • Conflict Management Skills • Technical Skills • Problem Solving Skills • Project Management Skills • Communication Skills • Delegation Skills • Instructions: • Review the following list. Using the corresponding numbers, arrange the skills in the order of what you think employers rate as the most important skills an employee must have. You can discuss your choices with others.

9. Selection Exercise Answer • Communication Skills • Project Management Skills • Interpersonal Skills

10. Transferable Skills • Definition of Transferable Skills • Skills useful in any job: a skill that is not limited to a specific academic discipline, area of knowledge, job, or task and is useful in any work situation, e.g. communication or organizational skills • Importance of Transferable Skills • Increases your skillset • Opens opportunities within a team or organization • Makes you more valuable to the organization • Builds your self-confidence • Companies hire skill sets, not job titles. • Skills are transferable and it is up to you to define your skills in relation to the company’s needs. Look at what you do well, not what your job title is.

11. Skills

12. Communication Skills • Communications Skills (listening, verbal, written). • Being a clear, concise and effective communicator is critical in the workplace. • Having the ability to listen, write, speak effectively and facilitate communicationis absolutely critical in whatever profession you are engaged in. • If you can communicate well – and showcase this skill – you are perceived as a competent and strong employee.

13. Project Management Skills • Project management is the discipline of planning, organizing, motivating, and controlling resources to achieve specific goals. • It is the ability to complete a project within an allotted timeframe. • It involves goal-setting. • Employers seek a results-driven achiever with a strong sense of detail orientation and time management.

14. Interpersonal Skills • Interpersonal Skills • Interaction with other people inside and outside of the organization in order to accomplish a job. • This can be measured by how you handle yourself in stressful situations, how you treat people and what your level of emotional intelligence is. It is crucial that you possess the ability to relate to your coworkers, inspire others and minimize conflict. • Teamwork Effectiveness • Work confidently within a group and let your voice be heard. • Maintain effective communication and a cohesive bond between your coworkers. • Many opportunities involve working in a group setting and you must have the ability to work well with others while maintaining your professionalism.

15. Self Development

16. Self Assessment • Purpose • It gives you a better idea of what you want in a job/career. • It allows you to identify your strengths and areas of improvement. • Types of Self Assessments • Simple—you and a paper and pencil • General—book or on-line assessments; use several resources • Scientific—assessments based on research • More accurate insights • Can be expensive • Take several hours to complete

17. Review and Revise Your Goals • Review your performance management goals • Performance Management Goals • Do your performance goals reflect your transferable skills capability? • Does your development plan reflect ways to develop additional transferable skills or improve current transferable skills?

18. Self Development Review • Know what you want in a job/career. • Do an honest self-assessment • Review the job skill requirements for the position you want • Determine your skills • Complete a skills inventory and skills assessment • Identify your skill strengths and list skills that need to be developed or improved • Communicate your objective • Write SMART goals to help you achieve your objectives • Discuss your objective(s) with your supervisor, mentor, or someone who will give you good feedback • Create a Development Plan • Locate and identify resources that can help you build your skills • Act upon the plan

19. Resources

20. REsources • Professional Organizations • Toastmasters, International • Toastmasters Medical Center, Baylor: http://medicallyspeaking.toastmastersclubs.org • Association of Professional Administrators: http://www.iaap-hq.org/ • Social Networking Sites • Linked-In: http://us.linkedin.com/ • YouTube Business Channel or Keyword Search • Twitter: http://www.twitter.com • Skillsoft/Skillport: http://uthcontent.skillport.com • Courses to build skills • Exercises • Books 24x7, downloadable to electronic devices • ITunesU: http://www.uthouston.edu/itunesu/

21. REsources • Career Builder Website: www.careerbuilder.com • Articles • General self assessments • Self Assessments • Free on-line assessment based on the MyersBriggs Type Indicator:http://www.humanmetrics.com/cgi-win/jtypes2.asp • Clifton StrengthFinder. Book and on-line assessment: http://strengths.gallup.com/110440/About-StrengthsFinder-20.aspx • Career Assessment (free): http://www.assessment.com/ • Free On-line Webinars, Podcasts, and E-Magazines • Google Books

22. Resources

23. Contacts

24. Contacts • If you have additional questions, please contact the Training Department team: • Vicky Esse, 713.500.3083 • Rebecca McGee, 713.500.3074 • Carrie Meusborn, Manager, 713.500.3136

25. Wrap Up

26. Questions?

27. Thank You!