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Information Technology @ MSU

Information Technology @ MSU. Through the eyes of the users!. Dewitt Latimer, Ph.D. Chief Information Officer CIO@montana.edu . Updates from Sept Town Hall. Research Computing Chief Technology Officer Search Finalized ITC Org Planning and Programs Office IT Governance

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Information Technology @ MSU

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  1. Information Technology @ MSU Through the eyes of the users! • Dewitt Latimer, Ph.D.Chief Information OfficerCIO@montana.edu

  2. Updates from Sept Town Hall • Research Computing • Chief Technology Officer Search • Finalized ITC Org • Planning and Programs Office • IT Governance • Login/Password taskforce • Wireless

  3. Research Computing • Looking to establish visioning committee and funding model working group. • Volunteers and nominations of research faculty to cio@montana.edu

  4. CTO Search montana.edu/itcenter/CTOsearch Kurt Eckert CTOAshland Univ Nov 19th Thomas Lamb Director IT Infrastructure East Carolina Univ Nov 14th

  5. Planning and Programs Office • Working with campuses to develop the Enterprise IT Strategic Plan • Enterprise plan is also the unit plan responding to Bozeman strategic plan • Researching processes, practices, software support with other institutions • IT initiatives and major implementations going forward will be supported by the PPMO

  6. Proposed University ITGovernance

  7. Proposed Bozeman ITGovernance MSU Bozeman IT Council ••• IT Directors Enterprise TLTR Research

  8. Common Identification & Password Taskforce • Implement 4-campus policy which recognizes the login standard, and require exceptions to it to be vetted through the CIO’s office. • Standardize on a single authoritative 4 campus AuthN infrastructure. • Better integrate NetID/password process into student and employee on-boarding process. • Implement Web Single Sign On (WebSSO). • Support for federated AuthN technologies such as InCommon.

  9. Campus • Core controllers replaces • Redundant • Higher performance • Rate limits lifted • Simplified SSID and login process • MSU-Guest & MSU • MSU-Secure • eduroam • Library, Montana Hall, SUB • Assessing the balance of buildings on campus • Need input on building prioritization

  10. NewDiscussions

  11. Campus Wide-Area Network • No redundancy to the east • Paying too much for commodity • No redundancyin local loop

  12. Empowering staff and faculty to optimize mission support success through long-term, sustainable changes based on thorough data collection and campus input. www.montana.edu/openmsu • Recommendations phase on track, scheduled for completion Nov 9 • Look forward to participating in designing and implementing approved (funded) IT-enabling solutions

  13. Campus e-mail Students off on Gmail 20+ email servers on campus Some departments living in gmail.com No standard for campus calendaring or collaborative tools Aging campus Exchange system needs to be addressed Exchange 2007 Small quotas

  14. IP Address Management • IPAM Appliance • Fault tolerant • Delegated authority for TLD • Secure • Ratio of Static to Dynamic Addresses • Use of Public Addresses vs. Private • Private IP Address Allocation Map • IPv6 readiness

  15. Decentralized IT Staff • A number of departmental IT support staff have been hired over the last 10 years to meet technology needs NOT being supplied by ITC (real and imagined). • Each person/each group is largely autonomous meeting the needs of their department as they see fit. • Many times there is no coordination even within the same college.

  16. Decentralized IT Staff • The decentralized approach often leads to: • Duplicate efforts • Inefficiently allocated support resources • Inconsistent adherence to university IT standards • Inconsistent user experiences • Unnecessary risk from security breaches • Lack of accountability

  17. Decentralized vs. DistributedIT Support Staff • Having support staff in the “field” is a good thing • local staff knowing local needs • We need them to focus on “core differentiators”; services that add value to the mission of the department. • laboratory & bench top computing, research computing, application and web development, etc. • We need departmental staff to be part of the larger whole; to be aligned with university policy and directions but serving the local needs.

  18. What does IT look likein the eyes of MSU users? What SHOULDit look like?

  19. Thank you! Next Town HallThursday January 17th@ 3:30 pmProcrastinator Theater • CIO@montana.edu

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