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Radical Management and the Modern Information World

Henryk Hollender Interdisciplinary Center for Mathematical and Computational Modelling hhollen@icm.edu.pl. Radical Management and the Modern Information World. Libraries are well-performing and successful,. But they need to perform better,

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Radical Management and the Modern Information World

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  1. Henryk HollenderInterdisciplinary Center for Mathematical and Computational Modellinghhollen@icm.edu.pl Radical Management and the Modern Information World

  2. Libraries are well-performing and successful, But they need to perform better, And this makes us take a second look on how they are managed

  3. Conference Participants

  4. Libraries are beautiful

  5. Physical libraries for physical people

  6. Physical bookstores, also for physical people

  7. Jacek Wojciechowski: Libraries: Organization and Management (From the CUT online catalog)

  8. LIBECON statistics 2000: Expenditure per 1000 population of academic libraries per year (in thousands of euro)

  9. Managers – what do we see? Special colls IFLA E-journals Acquisitions Backlogs Grants Academic Senate Staff Open access Document Delivery Format Budget VAT Consortia European projects Training Lines at the Circulation Desk Digital projects Maintenance Complaints Non-traditional documents Committee meetings FRBR Cataloging Frontlogs Non-traditional customers Preservation Systems Jerks on the staff

  10. Not much (pssst!)

  11. Setting priorities, sequencing importance: How do we decode and translate? My own world (I like it and I understand it) Politics Strategy Decision and control Formal and informal process within the organization Routines and action The user (also likes own world!)

  12. Menu of usual priorities and/or neglected areas • Automations, databases, systems • Cataloging • Digital projects • Collection building • Access services • ….. How to harmonize the technical and the social?

  13. Total Quality Management… Cover everything!

  14. Stoner, Freeman, Gilbert: Management A widely used classic in the CUT online catalog

  15. Techniques of scientific management: Do they violate personal experience of librarian?

  16. Management science: • Engineering? • Occult? • Lifestyle?

  17. Analysis of operations of research libraries in Poland

  18. Could we have LESS library consortia? ONE? Cape Library Cooperative (CALICO), Eastern Seaboard Association of Libraries (eSAL), Free State Library and Information Consortium (FRELICO), Gauteng and Environs Library Consortium (GAELIC), South East Academic Library System (SEALS), National Executive Directors of Academic Consortia (NEDAC) SabinetOnline, European Union/Department of Education, National Library of …(NL…) Library and Information Association of … (LIA…)

  19. Radical management By Culbert and McDonough In the online catalog of Maria Curie-Sklodowska University, Lublin

  20. Current management theories… Belong to economics Cannot be made operational within library practice Common sense

  21. Variations on Radical Management • Understand your organization. Find methods to decode its external and internal process • See the tiniest detail. Harmonize all the details towards the overall quality • Forget the detail. Think big • Accept your organization. Change profoundly the unacceptable • Accept the customer. Alter profoundly the unacceptable • Always consider what are you actually responsible for

  22. The end

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