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COMM303 Introduction to Organizational Communication. Karl weick’s Sense-making Model. Kayo Ichimura Tracy. Weick’s opinion about the organization. Organization could be… In complex and unpredictable environment The job of the organization Making sense of the environments How?
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COMM303 Introduction to Organizational Communication Karl weick’s Sense-making Model Kayo Ichimura Tracy
Weick’s opinion about the organization • Organization could be… In complex and unpredictable environment • The job of the organization Making sense of the environments • How? Through interaction =“equivocal reduction”
Equivocal Situation • The situation/ event happens Interpreted in different ways • How to reduce the difference Weick’s approach There could be misunderstanding!
Weick’s model of organizing • Enactment---creates environments • Selection---collective sense making • Retention---reinforces selections and options
Weick’s extension of the model • Retrospective Sense Making • Loose Coupling • Partial Inclusion
Retrospective Sense Making People think… Weick says… They plan first Act according to their plan People act first Examine their action “Recipe” You don’t see till it’s done then then
Recipe:7 properties of sense making • Identity construction • Retrospection • Enactment • Socialization • Continuation • Extracted cues • Plausibility
Loose Coupling People think… Weick’s opinion is… Less connection between coworkers Less success Less connection • Less relying • More flexibility More success
Partial Inclusion: balance between work and other activities Everyone is in multiple systems (e.g. workplace, home, church, and sports) Amount of commitment to workplace changes The employer consider about this!