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Leading Innovation

Leading Innovation. March 23, 2013. Agenda. Life as an IT leader The need for leadership over the next 5 years My Top 10 characteristics of leadership VUCA A Model for Leading Innovation. Life as an IT leader - 10 years ago. Products are not clinician friendly Budgets are tight

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Leading Innovation

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  1. Leading Innovation March 23, 2013

  2. Agenda • Life as an IT leader • The need for leadership over the next 5 years • My Top 10 characteristics of leadership • VUCA • A Model for Leading Innovation

  3. Life as an IT leader - 10 years ago • Products are not clinician friendly • Budgets are tight • Customers are difficult to please

  4. Life as an IT leader - Today • Products are not clinician friendly • Budgets are tight • Customers are difficult to please

  5. Top 10 Buzzwords • Secure and Compliant • Hosted in the Cloud • Service Oriented Architecture • Business Intelligence • Social Networking

  6. Top 10 Buzzwords • Green • Federated and Distributed • Patient Centered • Mobile BYOD • Foundational for Healthcare Reform

  7. Leadership Characteristics • Guidance - A consistent vision that everyone can understand and support. • Priority Setting - A sense of urgency that sets clear mandates for what to do and importantly want not to do. • Sponsorship - "Air Cover" when a project runs into difficulty. Communication with the Board, Senior Leadership, and the general organization as needed.

  8. Leadership Characteristics • Resources - A commitment to provide staff, operating budget, and capital to ensure project success. • Dispute resolution - Mediation when stakeholders cannot agree how or when to do a project. • Decision making - Active listening and participation when tough decisions need to be made. • Compassion - Empathy for the people involved in change management challenges.

  9. Leadership Characteristics • Support - Trust for the managers overseeing work and respect for the plans they produce that balance stress creation and relief. • Responsiveness - Availability via email, phone, or in person when issues need to be escalated. • Equanimity - Emotional evenness that is highly predictable no matter what happens day to day

  10. VUCA • V = Volatility. The nature and dynamics of change, and the nature and speed of change forces and change catalysts. • U = Uncertainty. The lack of predictability, the prospects for surprise, and the sense of awareness and understanding of issues and events. • C = Complexity. The multiplex of forces, the confounding of issues and the chaos and confusion that surround an organization. • A = Ambiguity. The haziness of reality, the potential for misreads, and the mixed meanings of conditions; cause-and-effect confusion.

  11. Questions?

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