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Applications Manager

Applications Manager. End User Experience Monitoring. Agenda. EUM Concepts EUM Architecture Installing Agents Adding Monitor Reports. End User Experience Measurement. EUM Architecture. Measure end user experience of business-critical network services & apps from branch offices.

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Applications Manager

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  1. Applications Manager End User Experience Monitoring

  2. Agenda • EUM Concepts • EUM Architecture • Installing Agents • Adding Monitor • Reports

  3. End User Experience Measurement

  4. EUM Architecture Measure end user experience of business-critical network services & apps from branch offices • Accurate response time from all critical locations • Categorize performance problems as local or global issues • Troubleshooting • Capacity Planning • Meet SLAs • Improve quality of services to end users 4

  5. EUM Setup • Download Agent • Install Agent • Record Transaction • Installing RBM Toolbar

  6. Add Monitor to playback from branch offices

  7. Reports • At a Glance report • Location Agent Report • Availability Report

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