About Jennifer Peacock President, Innovative Consulting Services, LLC (ICS)

1. About Jennifer Peacock President, Innovative Consulting Services, LLC (ICS) www.icshumancapital.com • 25 years of experience in Human Resources • 15 years in a government contracting environment • 10 years in a consulting capacity – Compensation, Benefits, Recruitment • 6 major compensation plan redesigns & implementations • 5 large-scale, significant benefit change implementations

2. Job Descriptions – How They Saved Us From A Costly FMLA Lawsuitpresented by Jennifer Peacock

3. The Client • Large government contractor dedicated to solving complex problems of great significance for government clients in defense, intelligence/homeland security/special operations, health, and civil agencies. • Systems engineering • Development and implementation • Strategic consulting • Business solutions • 1.2 billion in earnings • More than 6,300 employees located in more than 50 locations around the world

4. The Project • Compensation plan re-design • Standard job descriptions not available for any positions • Leveling tool used • Education • Experience • Summary of duties • Limited access to the leveling tool among managers

5. The Process HRTMS Job Evaluation Implementation Salary Structures Grade Assignments Job Documentation Project Planning Benchmarking

6. The Project Timeline

7. The Goal • 754 compliant job descriptions written from scratch in 8 weeks using 2 interns with no Human Resources or job description experience • How? • Information from Leveling tool • Job descriptions from other companies • HRTMS database • Internet (Monster, SHRM, World at Work, etc.)

8. The Before: Old “Job Description”

9. The End Product • Almost 800 compliant job descriptions • Compensation program with job families and job tracks providing managers and employees career ladders • Market-based program transparent to employees • Ongoing job description review/approval process established

10. TheJDXpert FLSA Questionnaire

11. The Honeymoon Period • New compensation program implemented, communicated, and being used with enthusiasm • Defense Contract Audit Agency (DCAA) visit • Annual performance review process • Annual merit process • And then… • CLASS ACTION LAWSUIT

12. The Lawsuit • Employee located at location with under 100 employees files class action lawsuit • Claim of FLSA misclassification • Gathered a couple other employees in similar roles to join suit • Class action suit opened to all other employees worldwide in same (or similar) title

13. The Corporate Reaction • Corporate Counsel concerned • External counsel specializing in FLSA claims retained • Countless meetings occurred • Compensation Consultant questioned • Job descriptions reviewed • FLSA classifications reviewed • FLSA classification process reviewed • Compensation processes reviewed

14. The Attorneys • Meetings plentiful • Processes discussed in detail • Compensation Consultant’s knowledge of FLSA questioned • Job descriptions for positions in question examined • Who wrote the job descriptions? • Who edited the job descriptions? • Who approved the job descriptions? • How was FLSA classification determined?

15. HRTMS To The Rescue • Who wrote the job descriptions? JDXpert knew • Who edited the job descriptions? JDXpert knew • Who approved the job descriptions? JDXpert knew • How was FLSA classification determined? JDXpert’s series of questions helped Compensation arrive at their conclusion

16. The Deposition • 5-6 very difficult hours • JDXpert scrutinized • Compensation department scrutinized • Compensation Consultant scrutinized • Managers scrutinized • FLSA knowledge questioned

17. The Result • Class Action Lawsuit dropped! • JDXpert’s thoroughness combined with the company’s diligence in following their processes prevailed • Attorneys impressed

18. What Did We Miss?

19. Questions

20. Jennifer Peacock icshumancapital@gmail.com Ashley Johnston ashley@hrtms.com 919.351.JOBS (5627) www.hrtms.com How To Contact Us