Technology Advisory Committee

1. Infrastructure, Access & Support Technology Advisory Committee

2. Our Charge • For each category: • Define 1-3 year targets • Define 3+ year targets • Touch on policy, activities, constraints • The Challenge • Keep it simple, on task • Other sub-committee work • Let’s start by defining our baseline

3. Infrastructure • WAN • Wireless WAN via SAILOR – multiple shared sites, limited by bottlenecks @ tower sites (22Mb shared by 6 schools) • Cable access (5 schools) – 50Mb dn/5Mb up • BTOP – start 2012, 1Gb expected/site, 4 schools remain on cable • LAN • Wired - $150,000 capacity upgrades in progress (~22% completed out of 1,629 drops planned) • Wireless – 100% instructional coverage, equipment outdated Definitions

4. Infrastructure • Hardware • Aging switches, firewalls • Servers – SAN in the data center, 90% virualized, no disaster recovery site • Services • Security (IPS/AV) • Traditional: Email, Content filtering, television • Cloud services (SaaS) – AESOP, MaintenanceDirect, SchoolMessenger, SchoolPay, SchoolCash.net, MDK12 Digital Databases, MD Online IEP • Integrated Data Systems Definitions

5. Access – Desktops • Targeted areas: instructional classrooms, sign-up computer labs, curricular labs and media centers. • Elementary Schools • 3/classroom, 28/sign-up lab (1-2), 5/media center • Middle Schools • 3/classroom, 28/sign-up labs (2), 28/media lab • High Schools • 1/classroom, 28/curricular lab, 18/Math lab, 28/media lab, 28/sign-up lab (1), mini-configs of 3/science & foreign language, (2) Netbook carts of 28 in CWS • Administration • 1-to-1 for Secretaries and other stationary roles Definitions

6. Access – Laptops • Targeted personnel: all teachers (through LAPTOPS training program), mobile staff, administration. • Elementary Schools • 92% of teachers covered; 50 left (31 refused invitation or never applied) • Middle Schools • 100% of teachers covered • High Schools • 35% of teachers covered ; 223 left (206 refused invitation or never applied) • Administration • 100% of administrators covered • Remain to Fill: 273 TeachersDefinitions

7. Access – SmartBoards • Targeted areas: classrooms, computer labs. • Elementary Schools - 294 SmartBoards ~70% coverage • 422 instructional spaces (399 classrooms including Art, Music, Med, 23 computer labs) • Middle Schools - 109 SmartBoards ~50% coverage • 216 instructional spaces (204 classrooms, 12 computer labs) • High Schools - 85 SmartBoards ~23% coverage • 377 instructional spaces (336 classrooms, 11 Math & sign-up labs, 30 CTE labs/mini-configs) • TOTAL - 495 SmartBoards • INSTRUCTION: 488 SmartBoards / 1015 instructional spaces = 48% coverage • ADMINISTRATION : 4 @ in Carver, 3 @ Elkton Blvd Note: Some schools have chosen to install mounted presenters before SmartBoards. They are cheaper and training can be delivered locally. For example, for the cost of 1 board, 13 existing presenters can be mounted. Definitions

8. Access – Other Items • Mobile Devices • 96 total (32 iPod Touch, 64 iPads) • 200 more iPads coming. • Document Cameras • 194 total; ~82% @ elementary • Printers & Copiers • 655 Printers; 13% color; in managed print services contract. • 86 copiers • Planning to increase copiers, reduce printers, within new copier contract, Feb 2012. Definitions

9. Support – Personnel • MSDE Targets (2007-2012) • 100:1 – Instructional & Administration staff-t0-Instructional Tech Support person. • 300:1 – Computers-to-1 FT Tech Support person. • 40:1 – Servers-to-1 FT LAN Administrator • 25:1 – Sites-to-1 FT WAN Administrator • CCPS Current State • 1,381:0 Instructional resources (FY11 ~307:1) ~ MSDE equivalent = 13 FTE • 912:1 Computers-to-Technicians (7,295:8) ~ MSDE equivalent = 24 FTE • 113:1 Servers to LAN Administrators (same) ~ MSDE equivalent = 2 FTE • 30:1 Sites to WAN Administrators (same) • Contracted Services • Repair services (DataNetworks, Hilyard’s, BIG Wireless, Apple) • Installation services (DataNetworks, EASE Technologies) • Destruction services (Reclamere, MAC Authority, MacDaddy)

10. FY13 Direction • Infrastructure • Expand SAN for additional virtualization needs. • Replacement of firewall (tied to BTOP). • Continue network wiring capacity upgrades. • Investigate wireless LAN replacements. • Investigate content filtering replacement. • Access • Continue with desktop & laptop replacements. • Propose expansion of desktops in HS Science. • Review mobile device 1-to-1 constraints (TAC). • Request proposals for expiring contracts SchoolMessenger • Support • Request additional support, staffing changes, for Instructional Technology, Network Services and Application Services. • Review supplemental services offerings in lieu of additional FTE’s.

11. Forum Discussion • (intentionally left blank for meeting discussion)

12. Vegetable Soup - Infrastructure • WAN – wide-area-network; connections between locations, sometimes spanning public pathways for data traffic. • LAN – local-area-network; connections inside buildings for localized data traffic. • SAILOR – wireless WAN infrastructure provided by MD Public Library System. • BTOP – Broadband Technology Opportunities Program (all about); a.k.a. “The Fiber Grant” through MD Dept of IT. • SAN– Storage Area Network; larger, faster storage primarily used in virtualized infrastructures. • IPS/AV – Intrustion Prevention Service/Anti-virus; firewall (edge) services to keep bad guys out. • SaaS – Software-as-a-Service; subscription paid services, someone else hosts infrastructure.

13. Vegetable Soup - Access • Sign-up Computer Labs – specifically for any teacher to sign-up to use in large group instructional lessons. • Curricular Computer Labs – designated resources for use in a scheduled class. Examples: Business Ed, CADD, Project Lead The Way, Carnegie Math. • Mini-Config – a small group of computers that can serve less than half of the students in a class at a time. • CWS – Contemporary World Studies, Social Studies program