Mark Bowser

1. Mark Bowser Meeting Your Seminar Leader! • President/CEO, Empowering Enterprises, Inc. • Professional Speaker, Corporate Trainer, Author • Professional Member Status with the National Speakers Association • Author of Power Nuggets, Unlocking the Champion Within, and Advanced Business Strategies

2. Mark BowserOrganizations trained include: • Southwest Airlines • Delta Faucet • Ford Motor Company • Kings Daughters Medical Center • Indiana Chamber of Commerce • FedEx Logistics • United States Air Force • LSI Industries • Princeton University • and many, many, more!

3. Mark BowserPraise for Mark’s book Power Nuggets “Your book is one of the most refreshing, enjoyable reading experiences I’ve had in a long time. Your nuggets and stories are tremendous…. You have a great book and God’s power, love and wisdom is obvious in your writing.” Charlie “Tremendous” Jones

4. Mark BowserPraise for Mark’s book Power Nuggets “It’s just the kind of book we like to have, with short, concise messages, that can be picked up and put down without losing continuity. The format makes for an excellent gift, too.” Zig Ziglar America’s #1 Motivator

5. Mark BowserPraise for Mark’s book Power Nuggets “…A must read for everyone. This book shows the spiritual and business attributes of becoming a great success.” Peter Lowe Founder & CEO, Get Motivated! Seminars (Largest Business Seminars in the World)

6. Mark BowserPraise for Mark’s Training Seminars “…Mark met every one of our requests and specifications, and tailored and delivered a highly-effective and well-received seminar. Mark is the definition of a team player, is a kind and sincere individual, and is an ideal presenter.” Cynthia Hauxwell Corporate Training Project Leader Makino Machine Tool Company

7. Mark BowserPraise for Mark’s Training Seminars “Mark has been a joy to work with enabling twelve companies to achieve improved customer service. The most impressive aspect of Mark is his ability to connect with the participants…The Chamber will most certainly will work with Mark again, to assist our members with the challenge of growing their business.” David L. Owens Director of Educational Programs Greater Cincinnati Chamber of Commerce

8. Mark BowserPraise for Mark’s Training Seminars “His positive thinking insights motivated our students to do a better job in their position on the Student Government at Southern West Virginia Community College. I believe Mark will become one of the top ten “Motivational Speakers” in our country over the next few years. I highly recommend Mark Bowser as a workshop speaker.” Ted Williams Director of Student Activities Southern West Virginia Community College

9. Mark BowserIn his own words… “In the beginning of time, God created the earth and along with it man and woman, and He bestowed greatness with each one, a greatness unique to each individual which, if developed, will shape the world to righteousness.” Mark Bowser

10. Mark BowserIn his own words… “Help people believe in themselves by believing in them first.” Mark Bowser

11. Mark BowserIn his own words… “Great strength comes from within, not from without.” Mark Bowser

12. Mark BowserIn his own words… “There is not success without risk.” Mark Bowser

13. Mark BowserIn his own words… “Plant a seed today…expect a harvest tomorrow.” Mark Bowser

14. Mark BowserIn his own words… “Seek to understand people. Give them the benefit of doubt. Most people are trying to do good whether that is their result or not.” Mark Bowser

15. Mark BowserIn his own words… “Before people will take action, they must be moved emotionally. It is the leader’s job to inspire people into action and to logically give them confidence to continue to do so.” Mark Bowser

16. Power Communicating! Breaking Down the Walls of Communication The DISC Formula

17. DISC C D Competent Determined Low Assertiveness & Low Need ofGetting Along HighAssertiveness & Low Need of Getting Along Low Assertiveness & High Need ofGetting Along HighAssertiveness & High Need of Getting Along S I Steady Influencers

18. Power Communicating! How to Become A Power Communicator 1. It may be the most important skill we can master 2. Use stories/illustrations to strengthen your points 3. Make sure your true message is being heard 4. Join a Toastmasters Club 5. Use Millard Bennett’s 30/10 Power Formula 6. The “KISS” system 7. How to make a talk/point to persuade and convince

19. Power Communicating! 1. It may be the most important skill we can master

20. Power Communicating! 2. Use stories/illustrations to strengthen your points

21. Power Communicating! 3. Make sure your true message is being heard

22. Power Communicating! 4. Join a Toastmasters Club

23. Power Communicating! 5. Use Millard Bennett’s 30/10 Power Formula

24. Power Communicating! 6. The “KISS” system

25. Power Communicating! 7. How to make a talk/point to persuade and convince

26. Power Communicating! How to Become an Active Listener 1. Overcome the habit of planning your response while someone else is communicating 2. Overcome physical limitations 3. Eye contact 4. Language barriers (use Reflective Listening Questions)

27. Active Listener 1. Overcome the habit of planning your response while someone else is communicating

28. Active Listener 2. Overcome physical limitations

29. Active Listener 3. Eye contact

30. Active Listener 4. Language barriers (use Reflective Listening Questions)

31. Why We Must Connect With People! • Statistics on why customers leave…or want to! 1% die 3% move away 4% are fickle and float 5% listen to their friend’s advice 9% can buy product/service cheaper somewhere else 10% are complainers and whiners 68% leave because they feel we do not care about their needs

32. RAPPORT!The Answer to Connection

33. Rapport • Interested

34. Rapport • Interested • Smile

35. Rapport • Interested • Smile • Name

36. Rapport • Interested • Smile • Name • Listen

37. Rapport • Interested • Smile • Name • Listen • Interests

38. Rapport • Interested • Smile • Name • Listen • Interests • Important

39. Building High Self-Esteem and Unshakable Confidence

40. Territorial Management!How to set Winning Priorities “Put First Things First…It’s the exercise of independent will toward becoming principle-centered. It’s the day-in, day-out, moment-by-moment doing it.” Dr. Stephen R. Covey

41. The Covey Matrix Not Urgent & Very Important Urgent & Important Not Urgent & Not Important Urgent & Not Important

42. The Power of a GOAL! • 90% of people have no goals • 5% of people have goals but are not reaching them • 5% of people have set goals and write them down. This is the group living their dreams!

43. Keys to Achieving Your Goals! • Written Down • Balanced Goals • Time Line • Goalets • Realistic • Review Daily

44. Keys to Achieving Your Goals! • Written Down

45. Keys to Achieving Your Goals! • Written Down • Balanced Goals

46. Keys to Achieving Your Goals! • Written Down • Balanced Goals • Time Line

47. Keys to Achieving Your Goals! • Written Down • Balanced Goals • Time Line • Goalets

48. Keys to Achieving Your Goals! • Written Down • Balanced Goals • Time Line • Goalets • Realistic

49. Keys to Achieving Your Goals! • Written Down • Balanced Goals • Time Line • Goalets • Realistic • Review Daily

50. Prospecting Skills 1. Three Ways to Prospect (Yellow Pages, Internet, Drive by) 2. Getting past the gatekeeper 3. Creating a “Hot Button” 4. Asking for and getting an email address • Leaving Voicemail • Communicating Successfully over the telephone