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Examcollection Exin-ITIL ITILFND Exam VCE (PDF Test Engine)

Enjoy your success in Exin Certification Exams with our ITILFND - ITIL Foundation (syllabus 2011) Exam Dumps!!! ITILFND Dumps Questions Answers with ITILFND - ITIL Foundation (syllabus 2011) Practice Test software is a success leading way towards your Exin ITILFND Exam. All the ITILFND Questions Answers are tested and approved by professional experts to assure 100% success in Exin-ITIL exam. Get huge discount 20% off on all products by using this coupon code “use20”. Visit us for more information our live chat support and customer care on 24/7.<br>https://www.examcollection.us/ITILFND-vce.html

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Examcollection Exin-ITIL ITILFND Exam VCE (PDF Test Engine)

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  1. Exin-ITIL ITILFND ITIL Foundation (syllabus 2011)

  2. Enjoy your success in Exin Certification Exams with our ITILFND - ITIL Foundation (syllabus 2011) Exam Dumps!!! ITILFND Dumps Questions Answers with ITILFND - ITIL Foundation (syllabus 2011) Practice Test software is a success leading way towards your Exin ITILFND Exam. All the ITILFND Questions Answers are tested and approved by professional experts to assure 100% success in Exin-ITIL exam. https://www.examcollection.us/ITILFND-vce.html

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  4. QUESTION 1, A process owner has been identified with an “I” in a RACI matrix. Which one of the following would be expected of them? A. Be accountable for the outcome of an activity B. Perform an activity C. Be kept up-to-date on the progress of an activity D. Manage an activity Answer: C https://www.examcollection.us/ITILFND-vce.html

  5. QUESTION 2, Which of the following are the MAIN objectives of incident management? 1. To automatically detect service-affecting events 2. To restore normal service operation as quickly as possible 3. To minimize adverse impacts on business operations A. 1 and 2 only B. 2 and 3 only C. 1 and 3 only D. All of the above Answer: B https://www.examcollection.us/ITILFND-vce.html

  6. QUESTION 3, What are customers of IT services who work in the same organization as the service provider known as? A. Strategic customers B. External customers C. Valued customers D. Internal customers Answer: D https://www.examcollection.us/ITILFND-vce.html

  7. QUESTION 4, Which two elements of financial management for IT services are mandatory? A. Budgeting and charging B. Accounting and charging C. Budgeting and accounting D. Costing and charging Answer: C https://www.examcollection.us/ITILFND-vce.html

  8. QUESTION 5, Which process is responsible for the availability, confidentiality and integrity of data? A. Service catalogue management B. Service asset and configuration management C. Change management D. Information security management Answer: D https://www.examcollection.us/ITILFND-vce.html

  9. QUESTION 6, Which of the following should be considered when designing measurement systems, methods and metrics? 1. The services 2. The architectures 3. The configuration items 4. The processes A. 1, 2 and 3 only B. 1, 3 and 4 only C. 2, 3 and 4 only D. All of the above Answer: D https://www.examcollection.us/ITILFND-vce.html

  10. QUESTION 7, What are customers of an IT service provider who purchase services in terms of a legally binding contract known as? A. Strategic customers B. External customers C. Valued customers D. Internal customers Answer: B https://www.examcollection.us/ITILFND-vce.html

  11. QUESTION 8, Which of the following is an enabler of best practice? A. Standards B. Technology C. Academic research D. Internal experience Answer: B https://www.examcollection.us/ITILFND-vce.html

  12. QUESTION 9, Which of the following are valid parts of the service portfolio? 1. Service pipeline 2. Service knowledge management system (SKMS) 3. Service catalogue A. 1 and 2 only B. 3 only C. 1 and 3 only D. All of the above Answer: C https://www.examcollection.us/ITILFND-vce.html

  13. QUESTION 10, What are the three service provider business models? A. Internal service provider, outsourced 3rd party and off-shore party B. Internal service operations provider, external service operations provider, shared service unit C. Internal service provider, external service provider, outsourced 3rd party D. Internal service provider, external service provider, shared service unit Answer: D https://www.examcollection.us/ITILFND-vce.html

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  16. Good luck Examcollection provides you guaranteed success in ITILFND exam as we have latest ITILFNDexam dumps. Click Here following link to download ITILFNDVCE. https://www.examcollection.us/ITILFND-vce.html

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